Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, ce... See more
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I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. Th... See more
No a good experience at all. Asked me a question over text message about my car, said I didn’t have the VIN at the moment and then they proceeded to bash me and curse me over the phone saying I’m a re... See more
From the first phone call to the last, Jim Inzinga was professional, responsive and courteous on every occasion. The car inspection was done in a timely manner and we received a fair price for our tru... See more
Company details
Written by the company
AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.
Contact info
941 Ridge Road, 14580, Rochester, United States
- (888) 820-9666
- support@allcars.com
- allcars.com
2.4
Poor
138 reviews
Replied to 7% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Don’t waste your time !
After getting targeted ad on Facebook I called them regarding a 2021 Ram 1500 Laramie with 3k miles that I want to sell. I already had a purchase agreement with vroom for $52,700 and was seeing if I could get more. Scott who was my rep initially told me him they couldn’t offer that much and I should take the vroom offer as it’s really good. Later on that day he called me back And said he made a mistake , they’ll match the offer and pay me first before taking possession unlike vroom. He sent me some docs via email . I signed a the purchase agreement , had it notarized and sent it back. They said an appraiser would come out and ACV auction rep came out week later graded it 5/5. Perfect ! They called me today said they can’t give me what vroom offered even though we had a purchase agreement notarized & signed . Turns out ACV is an auction and they ran it through the auction on consignment. What a waste of time !
July 22, 2021
Unprompted review
Reply from allcars.com
We’re sorry we weren't able to complete our transaction. We understand that it can be frustrating at times. We try to use all the tools at our disposal to get the maximum amount for our customers.
Sometimes it doesn’t work out, however often it does and we’re able to give our customers way more than our competitors do. Most importantly we appreciate the feedback.
Bait and switch
Gave me a great offer on my very low miles car. Inspector was enthused at the great shape it was in pre and post inspection. They wasted two weeks of prime summer selling time, got all my car title info and then went missing, no contact from them. I had to contact them when they told me they were no longer interested. HUGE bait and switch and rather suspect.
July 12, 2021
Unprompted review
Got a great price and the whole process…
Got a great price and the whole process was really easy. Would definitely recommend.
June 16, 2021
Unprompted review
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