allChalets Reviews 58

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

What a lovely chalet! Very spacious, new kitchen and most bedrooms had enough suit which we were not expecting. Check in was smooth and great communication. Photos on website really really do not do... See more

Rated 5 out of 5 stars

This is the second year in a row we have booked a group ski trip via allChalets. From sourcing the appropriate resort and accommodation, to assisting in making the entire booking process seamless it... See more

Rated 5 out of 5 stars

Very well located. Better than expected given how on the edge of the town it seemed on the map. The entrance is right by a public walkway that connects to a lift that takes you straight into the town... See more

Rated 5 out of 5 stars

Have used allChalets for a number of years now and their service has always been amazing. Yvonne is brilliant to deal with - super helpful and makes everything clear and easy. Will definitely conti... See more

Company details

  1. Ski Holidays
  2. Holiday Accommodation Service

Written by the company

Ski chalets and ski holidays from allChalets.com. We specialise in ski chalets and apartments and offer properties from private chalet owners, independent chalet companies and large ski holiday tour operators. Search over 8,000 ski properties online, or get in touch and let our ski experts find the ideal property for your next ski holiday. All bookings offer 100% financial protection through the Travel Trust Association.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great holiday

Responsive to emails, and facilitated us when we unexpectedly had to reschedule at last minute!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy & Professional Outfit

Great to work with Yvonne from start to finish, looked like we lost our choice but she sat on it and advised when the other folks failed to complete which meant we had a lovely week in our first choice in Val d'isere.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely chalet

What a lovely chalet! Very spacious, new kitchen and most bedrooms had enough suit which we were not expecting.
Check in was smooth and great communication. Photos on website really really do not do it justice. Hot tub was a added bonus. Photos on website need updating as it could easily be passed by.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very well located

Very well located. Better than expected given how on the edge of the town it seemed on the map. The entrance is right by a public walkway that connects to a lift that takes you straight into the town centre. You can also ski in and out from both entrances of the apartment. Working out where exactly these go take a couple of times but you can get both to the main lifts and follie. The room itself was clean had suitable storage and had enough supplies. The ski room is pretty good although 4 is a struggle to get into the locker. We arrived late in the evening when reception was closed but there was a phone number we called that responded and gave us the access we needed

March 9, 2026
Unprompted review
Rated 2 out of 5 stars

Room with no window, unfair extra charge, and annoying check in

The place it self was super small. A room with no windows can’t be considered as a bedroom! Who sells a room with no windows? Plus it’s an attic so no option to stand.

Extra costs for towels and bed sheets for babies we discovered few days before arrival - even though we paid a lot for baby crib, they asked extra more for the baby sheets!

Check in and out processes are not easy. After a long day with kids on the road you need to go look for the agency in town. A box in the building can be helpful. Same for checkout early morning.

February 21, 2026
Unprompted review
allChalets logo

Reply from allChalets

Sorry to hear that you felt this property was not spacious enough for your group. It is 75m2 in size but the chalet management company did mention in advance that the bedrooms would be tight as you requested 2 baby cots. The description of the apartment does mention the room without a window so it is unfortunate that this didn’t meet your expectations.
Some people prefer to bring their own baby sheets which is why they are billable separately to the cot hire.
We will send your feedback to the management company about the check-in/check-out process being in their resort office.

Rated 5 out of 5 stars

Successive bookings

This is the second year in a row we have booked a group ski trip via allChalets.
From sourcing the appropriate resort and accommodation, to assisting in making the entire booking process seamless it has once again a 5* service.
Many thanks to Yvonne and the team.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy Booking and Great Communication!

From the moment I inquired about a Chalet in St. Anton, the All Chalet team was very responsive (especially Yvonne) who helped answer all my questions. It made the booking and planning experience feel so seamless. Highly recommend using their service - you will feel well taken care of!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Its always tricky booking a ski holiday…

Its always tricky booking a ski holiday - finding a nice chalet to meet your needs, and most importantly, finding a company you can trust. allChalets is reliable and responds fast. They accommodated multiple forms of payment and were friendly throughout. The chalet we booked through them was even better than expected. Thank you for taking the stress out of booking a ski holiday for our group!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

allChalets have been fantastic

allChalets have been fantastic at helping us select and book our ski chalet this year. They are super helpful and responsive. The prices seem fair compared to other websites out there. Really happy with the experience and will use them again for next year!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Les Deux alpes trip

The accomodation arranged was first class and perfectly described. We found the prices very good also and allchalets were excellent to deal with. We wouldn't hesitate to use them again.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great location

Great location - short walk to the ski lift. The staff were very helpful and accomodating, food was delicious. The bath towels could be upgraded. Otherwise the stay was enjoyable.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Strong recommendation

We are a family in 3 generations 11 persons and we tried this Christmas first time a catered Chalet concept. Chalet Eisfall in St Anton was great. Location 30 m from Nassereinbahn. Service in Chalet with breakfast and 3 course dinner was excellent. Our hosts were really nice and helpful.I can’t find anything to complain about. Also to booking process wnt very smooth. I can really recommend⛷️⛷️⛷️

December 24, 2025
Unprompted review

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