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Allerton Damp Proofing Reviews 667

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, highlighting their commitment to high-quality service. Many people noted the excellent customer service, with staff keeping them informed and addressing their queries efficiently. The overall user experience is frequently described as positive, with consumers appreciating the tidy work and the care taken to protect their property. However, some customers also noted issues with communication and follow-up service, particularly regarding delayed repairs and a lack of responsiveness after initial work was completed. A few other people also felt that the company was more focused on its image than on addressing their concerns, leading to feelings of stress and disappointment.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Quality

Consumers consistently report positive experiences with the quality of work. Many reviewers highlight that... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the staff as... See more

Based on these reviews

Rated 5 out of 5 stars

Kodie has attended my property today, he was knowledgeable, professional and completely all work to a high standard, advised what’s needed to ensure everything remains how it should. Thank you! Becka... See more

Rated 5 out of 5 stars

We used Allerton Damp Proofing to fix an issue with damp around our bay window. The skilled technician Garrett who carried out the work was excellent, knowledgeable and professional in explaining the... See more

Rated 5 out of 5 stars

Excellent experience. Great communication from the company before hand to explain the exact nature of the work with floor plans and prep needed. Ant and Garrett arrived on time (in spite of driving a... See more

Rated 5 out of 5 stars

Absoloutley fantastic service. Had a free survey booked in, the lovely guy Nathaniel arrived when he said he would communicating his arrival time in advance. Provided a thorough survey and happy to pr... See more

Rated 5 out of 5 stars

We had Tom & Ian attend our property to replace two ailing extractor fans. Both lads were extremly polite and informative, and left no mess\dust in either rooms. Thank you so much, 100% pleased.... See more

Rated 5 out of 5 stars

Mike and Mason are a credit to Allertons. Very professional polite and bent over backwards to keep mess to a bare minimum things that were beyond their control. I really appreciate that extra care due... See more

Rated 5 out of 5 stars

We had the pleasure of having Bailey Evans and Barry Charlwood carrying out the damp alleviation work in our home recently. We were very impressed by their work which was to a very high standard. The... See more

Rated 5 out of 5 stars

Kodie visited our property today, he sprayed and painted affected walls. He was very knowledgeable and answered all our questions. Kodie was very approachable and explained what he was doing and what... See more

Rated 5 out of 5 stars

Conscientious , considerate and upbeat 'A team' -Tom & Ian - with support from Patrick who carried out all their work to a quality standard and finish with a high level of respect and commitment... See more

Rated 5 out of 5 stars

All contact and communication with Allertons was good whether by phone or email, from start to finish. Clear advice and plan of work given by Nathaniel although the work was extended as the projected... See more

Rated 5 out of 5 stars

Tom and Julian are excellent worker's..Done a brilliant service on my damp proof course and fitting of extractor fan installation..Very friendly and helpful..Five stars for both..Excellent team work.... See more

Rated 5 out of 5 stars

Pete H, Kevin W, Tom, Lloyd & Chris came to do work, we’re really polite there to answer any questions cleaned after themselves each day. Respected our home. Would recommend.

Rated 5 out of 5 stars

I would like to highly recommend Allerton Damp Proofing, and especially three of their team members: Grayden, Lloyd, and Chris C. They did an outstanding job, working with great professionalism an... See more

Rated 5 out of 5 stars

Ant kirsopp and Chris, These guys were great! Was here to do my living room hallway and washroom. They went above and beyond making sure the job was done perfect, starting earlier and finishing lat... See more

Rated 5 out of 5 stars

Very impressed with Allerton from the first call to the office where the process was fully explained. Nathaniel visited the property and promptly identified the issues that were causing problems an... See more

Rated 5 out of 5 stars

Kodie did an excellent job. He was super quick but careful and tidy and went the extra mile to make sure the job was done right. Would definitely recommend him to anyone else in my situation.

Rated 5 out of 5 stars

Mikey and Mason could not have done a better job. They were courteous and helpful throughout, explaining what they were doing and answering our questions patiently and in detail. They tidied up care... See more

Rated 5 out of 5 stars

Tom presented his identification and respectfully entered my property. He explained the procedure he would be undertaking, which involved installing a bathroom fan. Throughout the process, he took ca... See more

Rated 5 out of 5 stars

Tom, Pat and Garrett have worked at my house today and all have them have been brilliant. They were friendly, informative and very professional. They were able to answer all questions and did so wit... See more

Rated 5 out of 5 stars

Tom H did a fantastic job upgrading our kitchen fan. He arrived on time, worked efficiently, and made sure everything was installed neatly and safely. He was professional, friendly, and took the time... See more

Rated 1 out of 5 stars

I had damp and bathroom repairs carried out by AllDamp through a housing repair scheme. One worker was polite and respectful, and I left a review about his conduct. However, I was very disappo... See more

Company replied

Rated 5 out of 5 stars

Kodie turned up to the property to find the job a lot bigger than he expected. Did the work professionally and efficiently, even sorting the extra work. Extremely impressed with the outcome of his wor... See more

Rated 5 out of 5 stars

I had Chris Taylor and kev walker do my kitchen they did an amazing job in a really good time frame kept me up to date with the work and done an amazing job really pleased with there work definitely r... See more

Rated 5 out of 5 stars

Hi, so my experience with Allerton Damp Proof - Pat and Julian (Bruno mars) Can I please thank you. These guys were super nice, didn’t cause any issues and wow! They cleaned up after themselves! (Yo... See more

Rated 5 out of 5 stars

Dean was really efficient and punctual, I was made to feel at ease and I’m very happy with the work done. There was no mess left. He answered all my questions helpfully. Shout out to Simon too who... See more

Rated 5 out of 5 stars

Excellent service Courteous and friendly Explained every step of the work being done over the 3 days and carried out the repairs professionally They did a superb job and i rate these guys highly... See more

Rated 5 out of 5 stars

Jullian did extensive work on my property today and was very professional, respectful of my property, polite and worked efficiently. He explained clearly what he was doing and asked if I had any quer... See more

Rated 5 out of 5 stars

I had a guy called Dean that came to treat our mould. 10/10 customer service experience. Dean explained what he was doing and advised me on how to prevent further mould. I would recommend the service.... See more

Rated 5 out of 5 stars

Garrett was punctual and super polite...an absolute asset to the company ! He did a great job and I would recommend him and the company to all my family and friends... Thank you for your great... See more

Rated 5 out of 5 stars

Kevin and Andy were great. They worked very tidily and finished in good time and left the house immaculate. We couldn't ask for better and would definitely recommend them.

Rated 5 out of 5 stars

The workmanship of Kevin and Andrew was excellent. They were polite and friendly. Everything was cleaned up on completion of the job. Kevin's plastering was as smooth as glass.

Rated 5 out of 5 stars

Tom arrived on time and did a full inspection of the extractor fan and undertook the work. When finished he cleaned everything up and explained what he had done to rectify the problem. Great job Tom... See more

Rated 5 out of 5 stars

Julian was very friendly and polite, he explained the process and was very thorough in covering all furniture and kitchen cupboards. He completed the job in good time and tidied up after himself. Exce... See more

Rated 5 out of 5 stars

Andy and Kev was realy helfull and respected my home every night they left they made sure it was tidy inside and out has been a pleasure

Rated 5 out of 5 stars

My experience with Tom and Ian was amazing, very friendly and did an excellent job with what they were on with. Looks so much better, both done a fantastic job. Lovely people.

Rated 5 out of 5 stars

Julian and Shane attended my property on 2nd October to carry out remedial works. They were punctual, polite, and professional throughout. All tasks were completed to a very high standard, and I’m ext... See more

Rated 5 out of 5 stars

The guys were great, very professional, courteous, and kept everything perfectly clean. Would recommend them everytime. Thank you to you both , Garrett and Barry, you were brilliant.

Rated 5 out of 5 stars

Cody was friendly and polite on arrival and he explained what he was going to do prior to work being carried out. He was very thorough and did a very good job.

Rated 5 out of 5 stars

Had Bailey Evans and Barry Charlwood working at mine past 2 days been a great set of lads. Polite tidy had a laugh with. Explained everything they were doing would highly recommend

Rated 5 out of 5 stars

Tom came this morning and did an excellent job, he was lovely and extremely helpful, as well as this he was also very patient with the family.

Rated 5 out of 5 stars

Both the guys who came today to clear the mould were courteous, respect and very helpful in explaining the procedure, the 2 guys were Garret and Pat ,they left our home clean and tidy ,

Rated 5 out of 5 stars

Very good work completed and very tidy and clean working spaces very professional and polite workmen thank you to Kevin, Andy, Bailey, and Jason for a job well done.

Rated 5 out of 5 stars

Mason. Bailey and Barry were very polite from the start. They explained in detail what the process was going to be and answered answered any questions I had very thoroughly throughout the process. Bui... See more

Rated 5 out of 5 stars

The workers were on time every day. They were very professional and worked hard to perfect the job. Genuine polite well manared gentleman. The finished work was beyond expectations. Excellent job

Rated 5 out of 5 stars

Ant and Rhys were friendly, efficient and worked as quietly and tidily as possible. The work looks to be of an excellent quality and every care was taken not to disturb the household. Excellent work I... See more

Rated 5 out of 5 stars

Two of the friendliest, most helpful and considerate guys. The work was completed earlier than expected and to an extremely high standard. They worked quietly and cleanly, tidying as they went. A... See more

Rated 5 out of 5 stars

Daniel and Jake have been absolutely 100% i was really not looking forward to all the work but they have made it go so smooth and wow my house is spotless never get that by any one one else thankyou s... See more

Rated 1 out of 5 stars

I originally gave this company a 5* review. I am now changing it to a 1* review. Firstly, my original review was not un prompted. On completion of the job I was asked by the workmen if I co... See more

Rated 5 out of 5 stars

Had potential issue with damp course causing water in the house. Read good reviews for company and on ringing, Roxanne was very helpful and I was offered a survey appointment within 24hrs, which was t... See more

Rated 5 out of 5 stars

A very professional service . clearly no what there doing . Highly recommend . Thank you James, Logan and Richard


Company details

  1. Waterproofing Company
  2. Bathroom Remodeler
  3. Building Firm
  4. Building Restoration Service
  5. Construction Company
  6. Kitchen Remodeler

About Allerton Damp Proofing

Written by the company

YORKSHIRE'S DAMP PROOFING EXPERTS

Allerton Damp Proofing is Yorkshire's longest-serving and largest damp proofing company. Founded in 1983, we specialise in the treatment of rising damp, woodworm, wet rot and dry rot problems in the home. Our team of skilled tradespeople also carry out a variety of project-managed home improvement services from structural and joinery works to electrical and plumbing.

OUR ACCREDITATIONS

Property Care Association (PCA) Member Federation of Master Builders (FMB) Member The UK's first Net Zero Damp Company Basement Waterproofing Association Member NIC EIC Member Trustmark Certified CHAS Certified 

AREAS COVERED

As a company of local, knowledgeable tradespeople, we bring our expertise to the following areas via our local bases:

 York
 Leeds
 Harrogate
 Wakefield
 Sheffield
 Doncaster
 Hull
 Huddersfield

Our services are open to everyone; from homeowners to local authorities, housing associations and businesses alike. Today, we assist over 10 Yorkshire-based social housing providers, which managed more than 150,000 homes between them, in their fight against damp and mould.

GET IN TOUCH

Wherever you call home, if you spot damp it's important to contact an expert to inspect the problem... fast. Damp in the home can have a serious and lasting effect on your health and the health of your family; particularly on children and vulnerable persons. Visit our website today to book your free survey, or receive an instant online quotation. In either case, a trained member of our team is ready to help you tackle damp today!

Tap the button below to get your instant online quote:


ONLINE QUOTE

 

 

Our 20 Year Guarantee

With you all the way...

With you all the way...

We offer a free 20 Year Guarantee with all of our qualifying damp proofing and timber preservation work.

Read more about our damp proofing guarantee


Contact info

4.9

Excellent

TrustScore 5 out of 5

667 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Kevin and Andy

The company Kevin and Andy did a amazing job was very helpful helping move the furniture aswell room looks loads better walls look better very happy 🙂

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ant and Rhys

Ant and Rhys were friendly, efficient and worked as quietly and tidily as possible. The work looks to be of an excellent quality and every care was taken not to disturb the household. Excellent work I would be happy to have them do any work for us again

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Water ingress fixed

Had Martin.. Lloyd and Julian. Have worked on my property...membrane and thermal.boarding. they have replastered worked well and tidy and a good job all round . Thankyou

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Repairs

Tom presented his identification and respectfully entered my property. He explained the procedure he would be undertaking, which involved installing a bathroom fan. Throughout the process, he took care to cover and protect all furnishings from dust, and he thoroughly cleaned up upon completion of the work. I highly recommend Tom for any tasks related to home improvements or repairs.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very thorough and attentive

Very thorough and attentive throughout to help resolve a complex damp issue under the floor in my kitchen. Adjusted the required work appropriately as required when new information came to light and were transparent about all costs.
Nathanael did an excellent job of consulting on the issue, including multiple visits to reassess when require. The project team that installed the new flooring were efficient and helpful during the installation

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Kodie did an excellent job

Kodie did an excellent job. He was super quick but careful and tidy and went the extra mile to make sure the job was done right. Would definitely recommend him to anyone else in my situation.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Damp and mold treatment

Tom came this morning and did an excellent job, he was lovely and extremely helpful, as well as this he was also very patient with the family.

February 4, 2026
Unprompted review

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