Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more
Company replied
Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more
Company replied
The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more
Company replied
Company details
Written by the company
Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.
Contact info
4 Park Plaza #1500, 92614, Irvine, United States
- (800) 308-7360
- marketing@alleviatefinancial.com
- alleviatefinancial.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alleviate is on top of his game
April 28, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Ailin, we truly appreciate your kind words and are grateful to be the team supporting you as you work toward your goals. Thank you for sharing your experience with us!
The representative name Alder
The representative name Alder Andre’s
Customer Service is great! Very informative and caring
April 28, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Service is at the core of what we do, and we truly appreciate hearing that your experience met that standard.
Everyone was professional
Everyone was professional, which made all the different step scope very smoothly. Thank you again.
April 27, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Happy to hear it, Joseph! We’re glad we could help and look forward to supporting you every step of the way on your journey to becoming debt‑free.
My agent is great
My agent Joshua is great , he is so nice and friendly, helpful and understanding. He helping me get through this.
I am praying that this is the right way to help me to get through this.
April 26, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for taking the time to share, Sandra! We’re glad Joshua could help you move forward and truly appreciate your feedback.
Adam I CANT THANK YOU ENOUGH
Adam.. got to me on a personal level.. made great conversation and made this whole process feel easy and enjoyable. He deserves CEO! ❤️
April 26, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Dakota,
We can’t thank you enough for your feedback! We’re happy Adam could guide you through the process with clarity and ease. Wishing you continued success.
Jose Martinez was very intelligent
Jose Martinez was very intelligent. He knows how to explain In a simple way inorer for me to understand. I’m hoping that I won’t regret to join in your program
April 7, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for the kind feedback, Divina! We’re happy Jose could provide clarity and helpful guidance. Best wishes as you continue your journey.
False & Misleading
I was mislead and lied to. They told me 2 to 3 months then after 3 months went by now they are telling me 5 to 6 months. All I do is paying for fees that I haven't seen any action from their end. I will not recommend them at all for mislead and lying to me about what they will do. They are not trustworthy at all.
April 26, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for your feedback, Jynie.
We sincerely regret any frustration you may have experienced and appreciate the opportunity to address your concerns. While initial settlements often occur within the first six months of the program, timelines can vary as each situation is unique. At this time, funds are being accrued and accounts are being positioned for negotiation. To clarify, Alleviate has not assessed any fees, as no settlement has been finalized or approved. The only fees applied have been from your third-party custodial account administrator and your optional third-party legal service provider. We understand that you have since spoken with a member of our leadership team to further discuss your concerns. We appreciate your patience and remain committed to supporting you throughout this process.
Darcy Explained Everything She Was Great
Darcy Explained Everything She Was Great
April 24, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thrilled to hear that, John! Thanks for taking a moment to share how it went.
Jason was awesome
Jason was awesome! He explained everything and put my mind at ease. Jason was very professional yet had a good sense of humor. Thank you Jason!
April 24, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for stopping by, Debra! We truly appreciate your feedback and are so glad Jason could walk you through the details—adding a few laughs along the way made it even better.😊
STRESS RELIEF!!
The experience I had was soo welcoming!! My representative was so helpful and nice!! Gave me options and the pro and con of each option! I am just getting started, but I already know this is going to be obtainable to be debt free!
April 23, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Angela, hearing that we were able to bring you some relief truly means a lot to us. We’re so glad your rep could help walk through the pros and cons of each option. Wishing you all the best on the journey ahead.
When speaking to Mark
When speaking to Mark, he explained how the program works. It was easy to understand and what to be expected. Thank you Mark for making easy for me to decide to go ahead a do this.
April 23, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for sharing your experience, Betty! We’re thrilled to hear Mark took the time to explain every detail and helped make the next steps feel easy and straightforward.
Very patient personnel
April 23, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Just as it should be, Janice! We're grateful to be a part of your debt free journey and are always a call away if you need anything.
The customer service was excellent
The customer service was excellent. Although the process was a bit stressful at times, Blake made everything straightforward and easy to understand.
April 23, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Lakecha, we know this process can feel stressful at times, and we’re so glad Blake was able to simplify things and provide a clear, straightforward experience.
I greatly Appreciate Craig Vercnocke…
I greatly Appreciate Craig Vercnocke assisting me with this.
Craig explained everything to me very well and he made me feel very comfortable disclosing information to him.
He was very pleasant and I really felt like this was the right time to get this done.
I wish him much continued success with your company
Thank you
RMC
April 24, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Renee, we’re pleased to hear Craig was able to walk you through the details and help find a solution tailored to your needs. Thank you for sharing how it went, and best wishes as you move forward!
Derek Porter: The Man With A Plan
Working with Derek was soooo easy and enjoyable. He walked me through the process of what he could do for and exactly how it worked. One of my best phone calls ever!
April 24, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Ephraim, hearing this was one of your best phone calls ever truly means so much to us! We’re thrilled Derek made the process feel easy and enjoyable, and that he could clearly walk you through how everything works.
I loved talking with Joshua Ordonaz
I loved talking with Joshua Ordonaz, he was pleasant, polite and explained everything so well, and I believe him when he said I can do this!!
April 22, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Debra, we love hearing how it went and are so happy Joshua was able to provide such a positive experience. We believe in you and look forward to supporting you every step of the way. 💪🏻
I felt absolutely cared for and…
I felt absolutely cared for and received viable information. 👍😬
April 20, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Becky, we’re so glad you felt absolutely cared for! We look forward to supporting you every step of the way, and we’re always here if you have questions or concerns.
not happy
i’m still waiting for a gentleman named Jason to call me back. He had made an appointment with me last night 8 o’clock my time 5 o’clock his time never received a phone call. He was supposed to help me with the website to get things started still waiting to hear from him at this point I’m wondering if it was just a hoax
April 21, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for your feedback, Carl.
We regret any disappointment and appreciate the opportunity to assist. Now that you’re enrolled, please know you have a dedicated team here to support you. Our records show we attempted to reach you yesterday, and a member of our management team has been assigned to follow up. Please keep an eye out for their call. We look forward to connecting with you.
Every was quick and easy yes
Every was quick and easy. Your agent was very helpful in getting everything set up. Really appreciated his help.
April 21, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for taking the time to share your experience, Raul! We’re so glad the agent was able to assist quickly and get everything set up for you. We’re always here to help.
Chris is super friendly
Chris is super friendly, professional and put me at ease with the decision I made.
April 21, 2026
Unprompted review
Reply from Alleviate Financial Solutions
Cindy, we’re so glad Chris was able to help you feel comfortable with your decision. Thank you for sharing, and we’re wishing you all the best moving forward!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.