Alleviate Tax Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, knowledge, and compassionate approach, making them feel at ease and confident in resolving their tax issues. The customer service is consistently praised for being helpful, understanding, and providing clear explanations of complex processes. Many people appreciate the timely and effective service, which often leads to successful outcomes and a sense of relief. However, some customers also noted issues with contact and payment, describing experiences where they felt ignored, had difficulty reaching representatives, or encountered unexpected charges and payment plans that were not beneficial. There were also mentions of poor service, including unreturned calls, lack of follow-through, and a perception that the company was primarily interested in money without providing adequate assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, often praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the support and help... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing frustration over... See more

Payment

Clients share ambiguous opinions on payment, with many expressing significant dissatisfaction. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Jeff Erickson and was very impressed with his patience and knowledge. He was very thorough and answered all of our questions without hesitation. We are looking forward to our review app... See more

Rated 5 out of 5 stars

They are absolutely the best . I reached out to them and spoke to Micah first then Tyler. They jumped on my issues with IRS immediately. They were very informative and helpful an professional. They ex... See more

Rated 5 out of 5 stars

I had the greatest experience with Jason and team. Jason’s interpersonal skills were key in helping me understand how the process works. He made all of the difficult questions easy to understand and a... See more

Rated 5 out of 5 stars

Harvey gave a consultation about my tax situation without judgement. He was very professional and clearly explained their process. He made me feel at ease especially after having a very bad experience... See more


Company details

  1. Tax Advisor
  2. Tax Attorney
  3. Tax Consultant
  4. Tax Preparation Service

Written by the company

Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have been dealing with Maria Sanchez…

We have been dealing with Maria Sanchez at Alleviate. She has been amazing. She’s been compassionate caring answered all my questions returns my calls and is navigating me through these difficult times my family and I greatly appreciate all she’s done for us. I think this lady needs a raise and a promotion and eventually should be the CEO of the company. Thanks again Maria for all you’ve done for us.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism from beginning to end

Professionalism from beginning to end. Gabriella was my most trusted adviser, didn't have to deal with a lot of people. As you may know it's stressful dealing with the IRS, but Alleviate Tax and most of all Gabriella made me comfortable through the process. Don't wait, call them you won't be sorry. Many thanks...

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Emily has been such a source of relief…

Emily has been such a source of relief through this process. I was so overwhelmed and did not know where to go for help. She continuously followed up with me, answered all of my questions, and helped me through this process. I highly recommend working with her if you are having trouble with your taxes.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

After speaking with Alex for nearly two…

After speaking with Alex for nearly two hours and his saying he understands my situation, after all of that he then says for them to take on my case its $495.00 today. Then he says the contract say after they investigate everything then they will work out a payment plan with me. NO matter what I'm paying money out of pocket to get their services. After explaining my financial situations to Alex. This is his text message to me when I hanged up on him. Somehow, we got disconnected!! I told him no I hanged up on you I will work it on my own. Sure, we can make more affordable on your behalf, or sure you can try. And where has that led you through out these years. He also said I just spent 4 hours on the phone with you???All this time writing this review his texting me I told him go look at your review.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Honest relief

The straight forward information, professional yet empathetic. Better than what I was expecting. Listened, came up with a plan, and relayed information so I could understand every step

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had the greatest experience with…

I had the greatest experience with Jason and team. Jason’s interpersonal skills were key in helping me understand how the process works. He made all of the difficult questions easy to understand and answer. The service was timely and helpful that ultimately led to a successful outcome. I now owe the IRS nothing and a very heavy burden has been lifted!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Well first l like the reviews and Jason…

Well first l like the reviews and Jason Gashi put the icing on the cake with his over-the-phone hospitality. All was explained to me thoroughly on how the business can help me and how l can trust u all to get me the best results possible. Kudos to my guy J Gashi.
Thanks brother

March 9, 2026
Unprompted review
Rated 3 out of 5 stars

Decent Start, But Room for Improvement

They helped calm my nerves about tax debt and started the process quickly. Staff was friendly and professional. However, updates could be more frequent, and I expected faster results on the settlement side.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ethan was very helpful and down to…

Ethan was very helpful and down to earth. He offered me hope in resolution of this burden that has been weighing heavily on my shoulders. I'm looking forward to a good, strong working relationship with Alleviate Tax Relief.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Jeff Erickson was so helpful

Jeff Erickson was so helpful, kind, patient and answered all of our questions. Helped put our mind at ease and made sure we understood what is going happen in each phase. Truly grateful to have Jeff and the Alleviate Team helping to ease our financial burden that we have been having for so long and can finally start living again.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ellie

And to Ellie, what a great person to deal with broke it down so I could understand. Very easy to deal with, went farther then the call of duty. Made it very easy to deal with, they helped me with the start of it and made it very easy

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was very pleasant

My experience was very pleasant. I worked with Donovan Gibson. He was very polite and knowledgeable. He has customer service skills that can’t be taught so keep him around. I look forward to a positive outcome and moving up in life.

Thanks,
Dee Bryant

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke to a wonderful representative…

I spoke to a wonderful representative at Alleviate Tax, Dylan Lintz. Dylan listened to me intently he wanted to understand completely how he would be able to help me. I believe after speaking to Dylan and him relaying the information to his associates I know I'll be in a better situation moving forward with my IRS situation. I hope others take advantage of help that's being offered by a company cares like Alleviate Tax.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Christianity through Christian

I received assistance from Christian and he seemed so compassionate about my circumstances that has led up to this situation of my tax debt and so much more. He offered to assist me by reducing my upfront cost, with approval to help me get the process started.

February 18, 2026
Unprompted review

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