Alleviate Tax Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, knowledge, and compassionate approach, making them feel at ease and confident in resolving their tax issues. The customer service is consistently praised for being helpful, understanding, and providing clear explanations of complex processes. Many people appreciate the timely and effective service, which often leads to successful outcomes and a sense of relief. However, some customers also noted issues with contact and payment, describing experiences where they felt ignored, had difficulty reaching representatives, or encountered unexpected charges and payment plans that were not beneficial. There were also mentions of poor service, including unreturned calls, lack of follow-through, and a perception that the company was primarily interested in money without providing adequate assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, often praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the support and help... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing frustration over... See more

Payment

Clients share ambiguous opinions on payment, with many expressing significant dissatisfaction. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Jeff Erickson and was very impressed with his patience and knowledge. He was very thorough and answered all of our questions without hesitation. We are looking forward to our review app... See more

Rated 5 out of 5 stars

They are absolutely the best . I reached out to them and spoke to Micah first then Tyler. They jumped on my issues with IRS immediately. They were very informative and helpful an professional. They ex... See more

Rated 5 out of 5 stars

I had the greatest experience with Jason and team. Jason’s interpersonal skills were key in helping me understand how the process works. He made all of the difficult questions easy to understand and a... See more

Rated 5 out of 5 stars

Harvey gave a consultation about my tax situation without judgement. He was very professional and clearly explained their process. He made me feel at ease especially after having a very bad experience... See more


Company details

  1. Tax Advisor
  2. Tax Attorney
  3. Tax Consultant
  4. Tax Preparation Service

Written by the company

Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam, I paid them 6,000usd for them to help me with my back taxes, they didn't do anything for 2 years, they would always ask me for additional documents every 6 months and i never saw any results, I demanded a refund and of course they came out with millions excuses trying to explain why they didn't do anything during 2 years, then offered me to reopen my case but i needed to pay an extra fee for them to get the case reopened. DO NOT TRUST THIS COMPANY

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very easy and stress free phone…

I had a very easy and stress free phone call to help resolve my issue. It wouldn’t be without the help of Christian Bailey. He kept reassuring me that I will be taken cared of and helped me feel at ease! Thank you so much for helping me!

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

Alleviate tax company

alleviate hello I heard other people talk about this tax company I feel like if good for thems so I came to look you up and see what kind answer I could get from y'all and I wonder if you could solve my problem.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I was skeptical at first about having to put a lot of money down but then was relieved that my Husband and I didn't have to put a large sum of money down. Our tax specialist was some one I could trust.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Tax Relief

Alma M. has been great is assisting me with taking the very difficult first step. She is patient, understanding and very knowledgeable. I am excited for this journey of recovery and I am looking forward to better days. Thank you

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Alleviate Tax Services

I recently completed an engagement with Alleviate Tax Services, who completed my 2024 1040 and interceeded successfully with the IRS to establish an installment plan. Gabriella Martines was my case manager and handled everything professionally, honestly and completely. I couldn't be happier with the results, thanks to Ms. Martinez and her team at Alleviate. Daniel Mitchell

[

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Christian Bailey for…

Thank you Christian Bailey for assisting me today not only did you hear me cry you offered your compassion thru your talented work that you have to offer for someone like myself that is so clueless when it comes to taxes. For a person that suffers from anxiety you really helped me get thru it with all your expertise and went thru everything to get me going in the right direction to help me get back on track!
God Bless you Christian Bailey
Irvine Ca 🙏 🧡

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Olivia was very helpful

Olivia was very kind, knowledgeable, and compassionate. I switched from another tax relief company due to their ineffectiveness. Once the consult with Olivia was over I felt very confident that she and Alleviate Tax Relief could help me with my IRS issues. Look forward to working with them

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I needed to do thus......

This is an incredibly stressful time in my life. Daniela from Alleviate tax has been kind, patient and thorough. Additionally she has gathered the resources of her team to support my needs as i came on board. I need help. She is making sure I get it.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I recently reached out to Alleviate Tax…

I recently reached out to Alleviate Tax for assistance with my tax issues. During my conversation with Ryan Sieber, he patiently walked me through the process. Initially, I was a bit unsure about moving forward with their services, but after speaking with Ryan, I felt confident in my decision. His knowledge and guidance were greatly appreciated, and he made sure all my concerns were addressed. Thank you, Ryan Sieber.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond the best

The entire process from start to finish. Alleviate Tax made each step convenient and easy. My first phase was with Sam Ojeda. Sam brought honesty and respect knowing it’s already a worrisome dealing with taxes, behind taxes or even taxes we owe. Sam kindly and took his time explaining my situation and what to expect. He helped me understand each letter and what is required. Not only did he just help educate me but even explained what would be the better plan to solve my issue with the IRS. I couldn’t had chosen a better company. A company that has soul. A company that actions speak volume! It’s hard to find good honest people that truly want to help those that have hardship. I’m a true believer in Christ Jesus and I truly believe this company is as well. I thank Jesus for sending Alleviate Tax across my path & thank Alleviate Tax for having the heart in wanting to help me. Thank you Sam for all that you do and THANK YOU Alleviate Tax for taking me on as a client and giving me the knowledge/understanding of what to do! You guys are wonderful in all that you do!
Mandy~

December 9, 2025
Unprompted review

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