Alley Cat - Rodent Exclusion Company Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and professionalism of the work performed. Many people appreciate the thoroughness in identifying issues and completing repairs, often noting the quick and impeccable results. Reviewers frequently commend the staff for being helpful and friendly, providing clear communication and detailed explanations. The technicians' promptness and professional approach are also highly valued by consumers. This dedication to excellent customer interaction, combined with efficient scheduling, results in an overall outstanding and trustworthy experience for people.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Staff

People report positive experiences with staff, consistently describing them as professional, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

so far, so good! He put mesh over some exterior holes and set traps in the attic. I don't look forward to having to wait for a "smell", and I haven't heard any pitter patter up there, so I'm h... See more

Rated 5 out of 5 stars

Highly recommend! My experience with Alley Cat, especially Mario has been top notch. Mario is knowledgeable, friendly, and answered all my questions. He did a great job sealing all the entry ways and... See more

Rated 5 out of 5 stars

Marioc was on time, friendly and efficient. Very professional, checked the traps in short order and reported on them. Showed us pictures of the area in question. We really appreciated his work. He let... See more

Rated 5 out of 5 stars

Freddy along with his coworkers were efficient and got the job done quickly. Freddy explained what he was doing to the house to give it protection from rodents, he even showed me pictures of before an... See more


Company details

  1. Pest Control Service

Written by the company

At Alley Cat, we made it our mission to make homes completely clear of rodents without the use of poisons or toxic chemicals. We serve the Oakland & Berkely, CA area, give us a call today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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4.9

All reviews

(374)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Great service thoroughly checking our attic and externally for holes and entry points and filling in anything they see.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fernando from Alley Cat was very good

Fernando from Alley Cat was very good. He explained everything he and his team were going to do and was very careful not to make a mess in our house. He checked in with us periodically to report on the progress. All of the team were good, professional workers.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly skilled and capable

Miro came to inspect our home, he was thorough and thoughtful and explained to us about rat physiology and behavior in response to our questions. Workers came from Alley Cat to complete the work specified and work was undertaken quickly and thoroughly. All in all a pleasure to work with this company. Will also give feedback after follow up to check traps.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Alley Cat is the best !!!

Yonklin and his crew are the best! They removed all the old insulation in the attic, used mesh wire, screws, and foam to seal entry points, and replaced with new insulation. What made Yonklin extra special was that he took pictures in the attic and gave them to me before he left. Alley Cat has great customer service and I recommend their services to anyone with a rodent problem!

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

I wish I had called Alley Cat first!

I wish I had called Alley Cat first! The initial visit and assessment was thorough and confirmed the presence of a rodent (with pics of the evidence) after I'd been told by another company that there was no evidence of a rodent and no way it could be in that space. So glad I got a second opinion! Fredy and his team arrived for the cleanup, sanitizing, and entry-point mitigation work about a week later. They were fast and efficient. Fredy explained the work plan before they started and gave updates and took questions throughout. He showed before and after pics of the work that was done and walked through details of the warranty etc with some guidance on what to do if any issues or questions arise. Fredy and his crew were fantastic, and I feel loads better! Thank you, Alley Cat! While I hope I don't require your services again, should the need arise, I'm definitely calling you!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Maintenance Plan well worth it.

I am on my second round of their 3-year maintenance program. They've always been very responsive, thorough, and accommodating. The technicians are competent, friendly, and clearly communicate any rodent issues and exclusion remedies. I will renew their maintenance plan again.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Alley Cat provided excellent service & communication

Alley Cat provided excellent communication, a thorough inspection and clear documentation of the proposed and completed work to rid my home of a rat infestation. The crew were timely, professional, courteous, took care to protect my property, and cleaned up thoroughly after the job each day.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Alley cat did a great job

Alley cat did a great job. We were really happy with service, result and price. The only thing we didn't understand was that with live mouse traps after setting them they wanted to wait 2-3 weeks to check them. But the rats would have died being trapped that long. I had to release the rats myself (the very next day). Not a huge deal, but didn't understand that policy.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Professional,good follow through.

Professional,good follow through.

Every interaction was very positive from the initial call and visit and subsequent interaction leading to a visit from three of the team to shore up our house on several levels from the pests.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Shoutout Melvin!

Melvin was on time, courteous, knowledgable, and professional. He answer all our questions and left us feeling better after the appointment.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

I just want to thank you for your…

I just want to thank you for your patience and efficiency for working on outside areas while I was stuck in traffic. I also appreciate your patience while dealing with uncooperative renters in the unit. So appreciated!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Performance and Recommendation

The service was professionally performed and completed as l hoped. I am very pleased with their work. All the technicians were very polite and professional. I have used Alley Cat on several projects and have been very satisfied with their work. I highly recommend Alley Cat.

February 7, 2025
Unprompted review

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