All Good Things Reviews 289

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This has been my favourite place to shop for dresses in Bristol. The staff were amazingly friendly and welcoming. I started shopping here in the week it opened in November 2019 and came back almost ev... See more

Company replied

Rated 3 out of 5 stars

I like the shop is split into tops, trousers ,jumpers and dresses etc and also that they are grouped in sizes I was looking for size 16 jumper so was quick to sort through what was available. Disadva... See more

Company replied

Rated 5 out of 5 stars

Lovely shop, really nice to see sizes separated, much easier to find something without having to go through lots of clothes looking for your size. Lovely lady to offer advice, overall very pleased wi... See more

Company replied

Rated 5 out of 5 stars

Probably the best customer service I’ve experienced at The Mall, Bristol. Staff knowledge of the stock available was excellent and it felt like a personal shopping experience. The member of staff help... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Outlet Mall
  5. Surplus Store
  6. Women's Clothing Store

Written by the company

At All Good Things, we do designer outlet differently. Unlike other discount retailers, we are committed to reducing the environmental impact of every piece of clothing we sell. We partner with the premium fashion labels you love, and the ethical brands you need to know, to give their unsold clothing a second chance to be bought brand new and to give pre-loved pieces a new life. Our stylists select clothing, shoes and accessories that are designed to be timeless, not trendy; pieces that are crafted with care, to be worn and re-worn for a long time to come, and we never ask brands to produce new products to line our shelves. To further reduce fashion’s impact on the planet, we've planted over 130,000 trees to date, and supported innovative climate projects globally and right here in the UK.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love this shop

Love this shop. I can always find a bargain! The staff are super helpful too.

July 15, 2024
Unprompted review
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Reply from All Good Things

Thanks for the lovely review! 💚

Rated 5 out of 5 stars

Lovely staff

Lovely staff, super helpful

July 10, 2024
Unprompted review
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Reply from All Good Things

Thanks for your review, Vivienne! 💚

Rated 5 out of 5 stars

Lovely shop

Lovely shop. Designer clothes at the 3rd of the price. The staff are helpful. Fetching and changing items to try on. Nothing was too much trouble. I love the store , always find something to buy.

July 6, 2024
Unprompted review
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Reply from All Good Things

We're so glad to hear you've enjoyed shopping with us! Thanks for the lovely review, Winifred – we really appreciate it 💚

Rated 4 out of 5 stars

Decent items

Decent items, really friendly and lovely staff!

June 29, 2024
Unprompted review
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Reply from All Good Things

Thanks for your review, Jules! If there's anything we can do to make your next experience a 5-star one, please don't hesitate to get in touch with us at hello@allgoodthings.co.uk – your feedback will help us make All Good Things great 💚

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff

June 25, 2024
Unprompted review
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Reply from All Good Things

Thanks for your review, Lizsie! Look forward to seeing you in-store again soon 💚

Rated 1 out of 5 stars

Over charged and then charged twice for a bag whilst I await a refund.

I was overcharged for handbag I bought by £30. I realised whilst on my way home. I called up the store and went back to get my refund. I found the cashier very confusing. She said she’ll offer me a refund on the bag and that she would put the purchase through on the correct price. She said I can choose a wallet for 10% off. I ended up being charged more in the second transaction, £169 for the bag and the additional wallet. So my first transaction was £324 and second was £165. I’m still waiting for the refund and have almost £500 missing from my account. I’m not impressed at all. I just wanted my £30 back.

June 17, 2024
Unprompted review
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Reply from All Good Things

Hi Polly Anna,

We're very sorry to hear about your recent experience. While we always strive to deliver a flawless shopping experience for our customers, unfortunately we don't always get it right! Please rest assured that your original payment for the handbag will be credited back to your account within 5 working days.

We had offered 10% off any additional purchase as an apology for the inconvenience caused, but we do apologise if this was not clear.

We really value your support and hope we can make your next shopping experience a 5-star one. If you need any further help, please don't hesitate to get in touch with us at hello@allgoodthings.co.uk

Have a great weekend,

The team at AGT 💚

Rated 4 out of 5 stars

A lovely welcome as i entered the…

A lovely welcome as i entered the store, very helpful and approachable staff couldn’t be better. Great service with out pushing the sale.

June 14, 2024
Unprompted review
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Reply from All Good Things

Thanks for your review, Sarah! If there's anything we can do to make your next experience a 5-star one, do let us know – we always welcome feedback at hello@allgoodthings.co.uk 💚

Rated 5 out of 5 stars

Bag Purchase

Lovely, good value designer goods, superb service.

May 11, 2024
Unprompted review
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Reply from All Good Things

Thanks for your review, Sarah! 💚

Rated 5 out of 5 stars

Exceptional staff and customer service!

I have been in multiple times and every single time the staff are so incredibly helpful. They know their products and offer genuine and helpful support whilst in the changing rooms. Nothing is ever too much trouble.

May 28, 2024
Unprompted review
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Reply from All Good Things

Thank you so much for your lovely review, Milly! We really appreciate it 💚

Rated 5 out of 5 stars

The service is always fantastic here

The service is always fantastic here, a had a couple of dresses in my hand and the shop assistant kindly took them to the changing room for me. As I had my baby in my pram she put me in the biggest changing room that had plenty of space for the buggy. Small things like that go a long way in retail customer service !

May 27, 2024
Unprompted review
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Reply from All Good Things

We're so glad we could make your shopping experience easier! Thanks for taking the time to write such a great review, Chloé – we really appreciate it 💚

Rated 4 out of 5 stars

Staff helpful and friendly

Staff helpful and friendly
Rails done according to size and type of clothing
Only negative is that there is too many on the rails and quite a few fall off hangers to the floor
Good reductions and lovely that a donation goes to planting trees

May 22, 2024
Unprompted review
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Reply from All Good Things

Thanks very much for your feedback, Rosalind! We always try to make shopping in our stores as easy as possible, so we'll review our current stock situation to see what we can do to make your next experience with us even better. 💚

Rated 5 out of 5 stars

5* customer service in the changing room

This is only the 2nd time I have been in the store. The first being a week before hand. What have I been missing !
I was so lucking to find Wyse London in the store. My favourite brand of all time.
Jasmine assisted me in the changing rooms. I can not remember the last time I received such fabulous customer service. 5*. She is a absolute credit to your company. Friendly, polite, knowledgeable. Not looking for just a sale, she made me feel like she cared how I looked in the dresses, Gave me honest advice. I only needed 1 dress. Thanks to Jasmine I purchased 3. The other 2 I have hidden in my wardrobe. She help me choose 3 timeless classics that shall be worn for years. Worth every penny.
Honestly one of the best customer experiences of my life.

May 16, 2024
Unprompted review
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Reply from All Good Things

Thank you for taking the time to leave such a lovely review! Jasmine is a star and we'll pass your feedback on to her. 💚 We hope you love wearing all three of your new dresses!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service!

Staff clearly enjoy their work place and have great knowledge of what they have in the store

Really enjoyable shopping experience would highly recommend and will be returning.

May 10, 2024
Unprompted review
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Reply from All Good Things

Thanks for the lovely review, Elizabeth! We're so glad you've enjoyed shopping with us 💚

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