All Good Things Reviews 289

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This has been my favourite place to shop for dresses in Bristol. The staff were amazingly friendly and welcoming. I started shopping here in the week it opened in November 2019 and came back almost ev... See more

Company replied

Rated 3 out of 5 stars

I like the shop is split into tops, trousers ,jumpers and dresses etc and also that they are grouped in sizes I was looking for size 16 jumper so was quick to sort through what was available. Disadva... See more

Company replied

Rated 5 out of 5 stars

Lovely shop, really nice to see sizes separated, much easier to find something without having to go through lots of clothes looking for your size. Lovely lady to offer advice, overall very pleased wi... See more

Company replied

Rated 5 out of 5 stars

Probably the best customer service I’ve experienced at The Mall, Bristol. Staff knowledge of the stock available was excellent and it felt like a personal shopping experience. The member of staff help... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Outlet Mall
  5. Surplus Store
  6. Women's Clothing Store

Written by the company

At All Good Things, we do designer outlet differently. Unlike other discount retailers, we are committed to reducing the environmental impact of every piece of clothing we sell. We partner with the premium fashion labels you love, and the ethical brands you need to know, to give their unsold clothing a second chance to be bought brand new and to give pre-loved pieces a new life. Our stylists select clothing, shoes and accessories that are designed to be timeless, not trendy; pieces that are crafted with care, to be worn and re-worn for a long time to come, and we never ask brands to produce new products to line our shelves. To further reduce fashion’s impact on the planet, we've planted over 130,000 trees to date, and supported innovative climate projects globally and right here in the UK.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Customer Service

My experience was truly outstanding! I have never had so much help in a store before. I just left work across the road at JLR, and was going straight home but I am so glad i came to your store. Upon entering the store on Monday night I was greeted by Camilla (long dark curly hair) asked me what I was looking for and then proceeded to get me dresses to choose from and eventually I purchased the one she had chosen. Natalie in the changing room again went out of her way to help me. Alesha then helped me try on she was so lovely, very friendly advising accessories to wear which was very constructive and never rushed me I felt very special. I was on my way out when I saw a Ted Baker coat in the window, Camilla came over took it off the manequin I tried it on and purchased it (normally stores say sorry cannot take it off the manequin losing a proposed sell.) I spoke to Sara who again was chatty and friendly. I think all shops should take a look at your customer service it is Fantastic. Your staff are a credit to you. Thank you all so much. Christine.

November 20, 2023
Unprompted review
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Reply from All Good Things

Hi Christine,
Our team always strives to deliver the best possible experience for our customers, so we are thrilled to receive this lovely feedback! We hope you love wearing your new pieces, and hope to see you in store again soon.
The team at AGT 💚

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing - always attentive and helpful. Good quality clothes at great prices - I always shop here! Thank you 💕

November 14, 2023
Unprompted review
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Reply from All Good Things

Thanks so much for shopping with us, Sue! We really appreciate the lovely review 💚

Rated 5 out of 5 stars

Good quality clothes reasonably priced

The friendly approachable staff always make shopping in this store a pleasant experience.

November 13, 2023
Unprompted review
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Reply from All Good Things

We're so glad you enjoyed shopping with us, Valerie! Thanks for the lovely review 💚

Rated 5 out of 5 stars

Amazing staff

Amazing staff , so helpful with my daughter picking out an evening gown .

November 5, 2023
Unprompted review
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Reply from All Good Things

So happy we could help! Thanks for your review, Marsha 💚

Rated 5 out of 5 stars

A+ for customer service

Multiple staff members went out of their way to be helpful, suggesting different styles and finding different sizes. Everyone is always lovely whenever I go in.

July 26, 2023
Unprompted review
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Reply from All Good Things

Thanks so much for the lovely review, Hannah! We're glad to hear you've enjoyed shopping with our team and hope to see you in store again soon 💚

Rated 5 out of 5 stars

Amazing Service and Great Range of Brands

Been in this shop several times now and has it excelled every time. Quality is great. Staff are helpful in suggesting what goes well with your outfit. Will definitely come again.

November 22, 2022
Unprompted review
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Reply from All Good Things

Thanks so much for the lovely review, Bianca! We're really glad you've enjoyed shopping with us at AGT. See you again soon 💚

Rated 5 out of 5 stars

The best shop and the best sales assistants I've ever met :)

I don't think I've ever been in a store where the assistants were so friendly and helpful. It was like having an army of personal shoppers there to uplift you and find you clothes that you hadn't expected. I have found my new favourite shop. It's like a wonderland of variety and I love their ethics <3

February 8, 2023
Unprompted review
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Reply from All Good Things

We're so glad to hear you enjoyed shopping with us, Roslyn! We really appreciate the feedback. Hope to see you in-store again soon 💚

Rated 5 out of 5 stars

Do you still have a web site please ?

October 31, 2022
Unprompted review
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Reply from All Good Things

Hi Emmerton,
At All Good Things, we always want to deliver the best shopping experience possible – and we believe we can do this better in person. For now, we’ve closed our online store so we can focus on bringing our customers more store locations across the UK.
If you'd like to be notified when our website is back online, you can sign up to our newsletter at allgoodthings.co.uk/subscribe
The team at AGT 💚

Rated 5 out of 5 stars

Great choice,amazing staff

Great choice,amazing staff , very professional and helpful.

October 5, 2022
Unprompted review
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Reply from All Good Things

Thanks for your review – we're so glad you enjoyed shopping with us! 💚

Rated 5 out of 5 stars

Great shop

First time I visited the shop .Beautiful clothing ,relaxed atmosphere and staff could not have been more helpful.Spent time with me seeking a dress for my 1980 themed party 🎉for my 60th could not be happier with my purchase.

August 9, 2022
Unprompted review
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Reply from All Good Things

Thanks for taking the time to leave such a lovely review, Jane! We're so glad we could make your experience with us so enjoyable, and we hope you love wearing your new dress. Have an amazing birthday! 💚

Rated 5 out of 5 stars

Amazing staff and a fantastic…

Amazing staff and a fantastic collection of clothes. What more can you want!

June 27, 2022
Unprompted review
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Reply from All Good Things

We're so glad you enjoyed shopping with us! Hope to see you again soon. 💚

Rated 4 out of 5 stars

Blue lace dress

Saw the lovely lace dress on All Good Things, a phase 8 dress. The price was £37.99 plus p&p. The normal retail price would have been £150.00 . The dress came quickly. It was a lovely, very well made quality dress, but unfortunately it was to small.

April 1, 2022
Unprompted review
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Reply from All Good Things

Thanks for your review, Carol! We're sorry your new dress wasn't perfect but we hope you'll be able to find something else you love next time you're in store. 💚

Rated 5 out of 5 stars

I was really impressed with my whistles/ dilli grey treats

I was really impressed with my whistles purchases, the website, the delivery service and the return.
The site had some great bargains. At times I’d have liked better photos- or a sense of measurements.
But I appreciated the clear guidance re how delivery and the sample sales work. I loved my purchases- and I liked the easy return even more. So much so I bought again on a dilli grey sale - the sizing wasn’t that clear, but I felt secure enough to risk buying and returning.

March 12, 2022
Unprompted review
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Reply from All Good Things

Thanks so much for your thoughtful review, Ruby! We always appreciate feedback to help us improve, and will try to make our size guides clearer moving forward. We hope you love wearing your new pieces! 💚

Rated 5 out of 5 stars

Hi I have been buying from AGT for…

Hi I have been buying from AGT for about a year and it is amazing. It is quick and easy and free and painless to return items. I have never been refused returns.
It has meant that I can buy designer clothes which I never would and quality last longer so better for the planet. Thank you AGTs.

February 27, 2022
Unprompted review
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Reply from All Good Things

We're so glad you've enjoyed shopping with us, Kay! We really appreciate your lovely review. 💚

Rated 4 out of 5 stars

I am very please with the quality of…

I am very please with the quality of items purchased so far, ordering process straightforward and delivery as advised on the website. A very happy bunny who will use All Good Things again 😀

February 18, 2022
Unprompted review
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Reply from All Good Things

Thanks so much for the lovely review! If there's anything we can do to make your next experience a 5-star one, please don't hesitate to get in touch with us at hello@allgoodthings.co.uk 💚

Rated 5 out of 5 stars

Very pleased…

Have shopped from sight many times and as always really please with items purchased, price and prompt dispatch.

February 17, 2022
Unprompted review
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Reply from All Good Things

We're so glad you've enjoyed shopping with us, Joyce! Thanks for taking the time to leave a review – we really do appreciate it. 💚

Rated 5 out of 5 stars

Sadly I had return the item I ordered…

Sadly I had return the item I ordered as it did not fit but the return process was easy to access & sort out. All good thanks

January 31, 2022
Unprompted review
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Reply from All Good Things

We're really sorry to hear your new piece wasn't perfect, but glad we could help! Hopefully you can find something else to love on site soon. 💚

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