Alliance Online Reviews 32

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

2 years in a row an automatic price reduction from Alliance. Brilliant service, I wont bother shopping around. 💯

Rated 5 out of 5 stars

Amazing Customers service & quality stock. I’m new to using Alliance Online and so far I am very pleased and happy with everything. Even though they didn’t have one thing in stock I ordered,... See more

Rated 1 out of 5 stars

Driver swerving in and out of traffic with no indication. Drove dangerously close to my back bumper to try and intimidate me into moving over. Nearly ran a little old dot in a fiesta off the road. If... See more

Rated 5 out of 5 stars

I discovered this company on line when searching for ever illusive flour and baking products. I placed my order and Sarah Jane kindly kept me updated. My items arrived yesterday and John the de... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Alliance Online is the UK's leading independent catering and kitchen equipment supplier. We stock everything from commercial catering equipment to cleaning supplies. Free next business day delivery is available. Shop online today.


Contact info

4.2

Great

TrustScore 4 out of 5

32 reviews

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Rated 1 out of 5 stars

LOUSY LOUSY

LOUSY LOUSY

BUY ELSEWHERE THEY WILL LET U DOWN

I ordered napkins and cutlery for a wedding never arrived

incredibly stressful time

customer services are non existent, I was lied to being told the goods would arrive the next day, nothing turned up

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Alliance online well worth a look especially if you're looking for quality at Great prices got some pretty good bulk buys too might have to check out them next time

I Have to say Alliance online are BRILLIANT got myself a set of saucepans they were a very reasonable price for a great quality sterdy pans. Also the Kentucky mop is fabulous. Alliance customer service is excellent and even get free delivery on orders over £30 . They delivered to my door in 3-4 days the order. Even better than I was expecting for great customer service and very helpful staff . I would recommend them to anyone and Yes I will definitely shop with confidence again.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I discovered this company on line during lockdown last year and have used them a few times now.
Great company, easy to order, great prices with excellent delivery service.
I will be ordering again and would definitely recommend.

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used Alliance a few times this year, we have had excellent service with email updates on all ordered items, they have always replied to emails , delivery is fast are order from yesterday has just arrived this morning, would highly recommend, Thankyou Alliance

December 23, 2020
Unprompted review
Rated 1 out of 5 stars

Item doesn’t match...

So, I placed an order based on positive reviews. I have ordered specific item, as I had it in the past. Arrived completely different from what has been displayed. As it’s nearly close time till Xmas, I won’t be able to find an alternative item and they only offered to collect it leaving me without it just b4 Xmas. Definitely won’t be buying from them again. Be aware what you receive!!!

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great company

I use this company every six weeks and have never had a problem - great service, always prompt deliveries and a plus is that they will call you if there are any hitches with your order - I ordered the same item twice on the same day and hadn’t realised and they called to confirm that was my intention - excellent customer care, would highly recommend

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Customers service & quality…

Amazing Customers service & quality stock.

I’m new to using Alliance Online and so far I am very pleased and happy with everything.
Even though they didn’t have one thing in stock I ordered, I was contacted twice letting me know the supply issues they were having with the particular item.
I’m also very impressed at how fast my items and repeat order has been dispatched and delivered.
100% recommend!
Thank you Alliance!

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Wow wow wow to customer service and…

Wow wow wow to customer service and delivery - this company is AMAZING ..... we have had to have nurses coming in following husbands hospitalisation and I have had to anti-bac absolutely everything in sight during this difficult time - order from this company and get delivery next day YES DURING THESE DIFFICULT TIMES this company are a true 'front line' company. Thank you

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products, service and delivery.

I discovered this company on line when searching for ever illusive flour and baking products.

I placed my order and Sarah Jane kindly kept me updated. My items arrived yesterday and John the delivery driver was lovely and friendly whilst adhering to social distancing.

Great company and prices with excellent delivery service.

I will be ordering again and would definitely recommend.

May 23, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid

Don’t bother go to Costco, Bookers or Makro I phoned this company two weeks ago to open a trade account I was told to complete application form heard nothing rang them 12 times in two weeks then I was told they are not accepting any Trade accounts would give no stars if possible.

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

I placed an order yesterday

I placed an order yesterday, and was amazed at how quick my goods were delivered. At 6.30 this morning. Despite the problems the country is facing, Alliance have left me lost for words. Keep up the efficient service you provide and thank you so much. Five stars.

March 27, 2020
Unprompted review

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