Allied Auto Online Reviews 1,709

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large numbe... See more

Company replied

Rated 1 out of 5 stars

The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Au... See more

Company replied

Rated 5 out of 5 stars

The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/... See more

Company replied

Rated 5 out of 5 stars

Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Handyman
  4. Tool Store

Information provided by various external sources

Established in 1982, Allied Bearings & Tools has grown from humble beginnings to now supply auto parts & tools across Australia & New Zealand. Recently the company has rapidly expanded into the online arena with customers enjoying that good old fashioned customer service, developed from over 35 years in the industry. With the growth in the eCommerce sector we have given our online division it's own identity, Allied Auto Online. We pride ourselves on our customer service, to this end we have a friendly, knowledgeable sales team ready to help with anything you may need.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wheel bearing

Ordered wheel bearing over to New Zealand turned up with in 9 days great packing of part so no damage, fitted it later that day all was correct according to website and fit perfect. Excellent service
Cheers guys

March 18, 2022
Rated 5 out of 5 stars

Very quick service

Very quick service
Parts arrived quicker than I thought they would and very well packed. Definitely the way to go!

March 16, 2022
Rated 5 out of 5 stars

Quick Delivery

Arrived in good time frame despite the flood situation. 3 business days. Well packed. All present and correct. Not yet installed so not able to comment on fitments.

March 9, 2022
Rated 5 out of 5 stars

Perfect

Product was exactly what was advertised and was delivered in the ETA provided.

January 11, 2022
Rated 1 out of 5 stars

When a customer pays direct deposit

When a customer pays direct deposit, you should know that Westpac can not accept letters in the PO on the bank statement.
I emailed the next day after payment to explain the letter N will be missing.
A week goes by. Nothing.
I emailed to ask if my order was in the mail.
I get a response that the order is still not paid.
I had my mobile number on the email but nobody rang me.
Also your phone number does not work.
So then if a customer pays the invoice, then asks if their order is in the mail.
I get an email that it is not paid. And you don not even bother to ring to try and check.
Then I have to go back to the bank. Spend a lot time. Checking everything. Then email again.
Then 2 weeks later like magic I receive an email that it is in the post.
It all comes down to whoever reads the bank statement. If they clicked on the payment. As the bank puts your mobile number in the reference. They could have rang me. But no...

January 10, 2022
Rated 5 out of 5 stars

Bought rear bearing hubs for my Volvo…

Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can say they are made to an excellent standard. Thank you Allied, you helped me where no one else could. HIGHLY RECOMMEND!!!!!

January 8, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look