Fast shipping of the product. However, missed reading the part about custom duties. Was surprpised by that. Maybe put that in bold for customers overseas ordering parts. Also, ordered the wrong co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So good that we can replace parts of our Alligator chopper rather than replacing the whole appliance! We also had really good tracking information for our replacement parts! All round, total... See more
Company replied
We have ordered alligator chopper n it really works great.. very efficient n sharp blades. In our accessories order, we got a wrong size chipper blade so I wrote mail to Mr Mathias regarding that n co... See more
Company replied
Our order came earlier than expected, the quality was excellent and it fit perfectly! Our friends and family have asked about our chopping tool because it looks so different from the plastic ones! We... See more
Company replied
Company details
About Alligator of Sweden
Written by the company
Alligator of Sweden 🇸🇪 – The Original Patented Vegetable Chopper Since 2001
Alligator of Sweden is a premium Swedish kitchenware brand specializing in original patented vegetable choppers, mandoline slicers, and professional kitchen prep tools. Founded in Sweden over 20 years ago, Alligator has grown to serve more than 5 million customers in homes and professional kitchens worldwide.
We build around one core idea: make food preparation faster, safer, and more consistent. Every Alligator product is engineered — not just designed — to deliver repeatable, precise results under real kitchen conditions, day after day, year after year.
Our blades are crafted from premium 301-grade South Korean stainless steel, cold-rolled for superior edge retention and long-term rigidity. Unlike mass-produced kitchen gadgets, Alligator products are based on original patented engineering — ensuring precise, uniform cuts every time, with no knife skills required.
What Makes Alligator Different
- Original patented design – not a copy, protected by Swedish patents since 2001
- Interchangeable blade grids – switch between 3x3 mm, 6x6 mm, and 12x12 mm cuts
- One-press chopping system – consistent cubes, sticks, and slices in seconds
- Safe by design – hands stay above the blade zone at all times
- Dishwasher safe – dedicated cleaning grid removes residue in seconds
- Built to last – genuine replacement parts available for blades, pushers, and collector boxes
- 2-year warranty included on all products
- Free worldwide shipping on every order
Our Most Popular Products
Alligator Stainless Steel Chopper 3094
The professional-grade 3-in-1 chopper built entirely in stainless steel. Designed for daily use and high-volume prep. The last chopper you will ever need to buy.
Alligator Black Edition Chopper 3002B / 3008B
The classic original chopper in a sleek black finish. Trusted by millions for fast, consistent vegetable prep with interchangeable blade grids.
Alligator Mandoline Slicer 6080
Professional mandoline slicer with adjustable thickness settings and a protective hand guard for safe, precise slicing every time.
Replacement Parts & Accessories
We stock genuine replacement blades, pushers, and collector boxes for all models — because a quality tool should last a lifetime, not end up in landfill.
Who Is Alligator For?
Alligator is the ideal kitchen tool for:
- Home cooks who want faster, stress-free meal prep
- Busy families preparing meals every day
- Meal-prep and health-conscious eaters
- Professional chefs and restaurant kitchens
- Anyone who values quality, durability, and sustainability over cheap disposable gadgets
Why Customers Trust Alligator
With over 20 years of experience, 5+ million customers served, and a commitment to long-term product support through genuine spare parts, Alligator of Sweden stands behind every product we sell. We offer a 2-year warranty and free worldwide shipping on all orders — because great kitchen tools should be accessible to everyone, everywhere.
Our customers consistently highlight fast and reliable delivery, durable long-lasting construction, consistent cutting results, and real time savings in everyday cooking.
🛒 Shop the full range at: alligatorsonline.com
🔪 Best-selling choppers: alligatorsonline.com/collections/alligator-choppers
⚙️ Replacement parts: alligatorsonline.com/collections/replacement-parts
Alligator of Sweden AB · Swedish engineering since 2001 · Free worldwide shipping · 2-year warranty · 5 million+ customers
Contact info
Söderbyvägen 13, 19560, Arlandastad, Sweden
- +46 (0)70 329 31 30
- info@alligators.se
- alligatorsonline.com
4.4
Excellent
917 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unexpected duty payment
Unexpected duty payment that was not disclosed at the time of purchase.
January 3, 2026
Reply from Alligator of Sweden
The information is displayed on the first page where you completed your purchase:
"Orders from US & Canada
United States and Canadian authorities may impose import duties and taxes on all orders arriving from the European Union. Our shipping Incoterm® is DAP (Delivered at Place), which do NOT include customs clearance local taxes or import duties."
When goods are imported into the United States, U.S. Customs requires that import duties (tariffs) be paid. These duties were introduced by the U.S. government during the Trump administration under trade laws such as Section 301 and Section 232, and they are still in effect today.
Because of these rules:
The duties are not set or kept by us as the seller
They are charged by the U.S. government at the time of import
By law, the importer (the U.S. customer) is responsible for paying them
The carrier (UPS, FedEx, DHL, etc.) simply collects the duty on behalf of U.S. Customs
We are required to declare the correct value and product category, and we cannot legally mark the shipment as a gift or lower the value to avoid duties.
We understand this is frustrating, but these charges are government-mandated import taxes, not additional fees from our company.
It verry good
January 3, 2026
Reply from Alligator of Sweden
Thank you so much for your wonderful review. We truly appreciate you taking the time to share your experience — it means a lot to us and motivates our team to keep delivering the very best.
//Mathias
Lack of transparency re: exorbitant tariffs / fees
Purchased the chopper directly from Alligator of Sweden (via this website) as I'm trying to limit my spending at Amazon, Target, etc. The item cost me $129 and I was happy to spend the money on a highly rated item, instead of buying a $30 version on amazon, etc. However, at time of purchase, I was not warned / told / etc that I'd be charged $64 in tariffs when FedEx delivers. There was NO transparency. I regret my purchase and will not purchase another Alligator item due to lack of transparency. Had I known about the $64 in fees IN ADVANCE, I still may have chosen to order directly, but this lack of transparency has soured me. FWIW, last week, I also received parcels directly from two different German companies--neither parcel incurred tariff fees upon delivery--it's entirely possible, they included the fees in my overall cost, but I was aware of my total before finalizing the transaction and I was OK with my transaction totals. I'm absolutely disgusted by this entire transaction with Alligator of Sweden and will not purchase another item from them.
February 7, 2026
Unprompted review
Reply from Alligator of Sweden
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how disappointing this purchase felt for you, and we understand how frustrating unexpected fees can be.
The import duties you were charged are imposed by U.S. authorities on products imported from the European Union. These tariffs were introduced during the Trump administration and are entirely outside of our control. Neither we nor FedEx receive these fees—they are collected directly by U.S. Customs.
That said, we do make an effort to be transparent about this. Information regarding import duties and taxes when purchasing from the EU is clearly stated on the first page of our website before an order is placed. However, we understand that this information can still be easy to miss, and your feedback highlights how important it is for us to keep improving clarity around this topic.
Different EU companies may handle duties differently—some include estimated fees in advance, while others ship Delivered at Place (DAP), where duties are collected upon delivery. We currently ship directly from Sweden to offer our customers original products and direct support, but this does mean local import charges may apply depending on destination and customs assessment.
We truly regret that this experience has overshadowed the product itself, and we appreciate your honest feedback. If you would like to reach out to us directly, we would be happy to discuss your order further and see if there is anything we can do to assist.
Great product!
January 23, 2026
Reply from Alligator of Sweden
Thank you so much! We’re really happy to hear that you like the product. Your feedback truly means a lot to us and motivates us to keep delivering the quality Alligator is known for. Enjoy your chopper!
//Mathias
Prompt shipment
Prompt shipment - exactly what I needed to replace the two containers we broke. Love the product. Use it almost daily.
January 19, 2026
Reply from Alligator of Sweden
Thank you for your great review! We’re happy to hear the replacement containers arrived quickly and that your Alligator Chopper is still getting daily use. It means a lot to us that you love the product — thanks for choosing Alligator Chopper!
//Mathias
Quick delivery of parts required
Quick delivery of parts required plus a free gift of a peeler!"
January 14, 2026
Reply from Alligator of Sweden
Thank you for the 5-star review! We’re glad the parts arrived quickly—and happy you enjoyed the free peeler. Appreciate your support!
//Mathias
Reply from Alligator of Sweden
Thank you for the 5-star review! We’re happy to hear you’re pleased with the replacement parts. Enjoy your Alligator Chopper!
//Mathias
Excellent quality and communication
Excellent quality, seamless and outstanding communication, very customer-oriented. Highly recommended.
January 25, 2026
Unprompted review
Reply from Alligator of Sweden
Thank you very much for the fantastic review! We’re glad to hear you appreciated the quality, communication, and customer support. Your recommendation means a lot to us—thank you for choosing Alligator Chopper!
//Mathias
fast delivery
January 10, 2026
Reply from Alligator of Sweden
Thank you for the 5-star review! We’re glad you appreciated the fast delivery.
//Mathias
Reply from Alligator of Sweden
Thank you for the great review! We’re happy to hear you’re pleased with both the product and our service.
//Mathias
The garlic mincer is better than any…
The garlic mincer is better than any other. It’s easy to use, makes perfect minced garlic easy, and is easy to clean and put away. And that is important. I had the older, smaller style without the box on top and loved that too because of its simplicity. Gave that one to my best friend and she says it better than anything she has tried. It’s well made. I purchased 2 so I can give one to my sister. I was surprised when they were delivered so quickly AND with a free gift of a vegetable peeler! (Haven’t tried that yet) For me, it’s just perfect.
January 4, 2026
Reply from Alligator of Sweden
Thank you so much for taking the time to share this—it truly made our day to read your review!
We’re delighted to hear how much you love the garlic mincer and that it’s become your go-to tool for perfectly minced garlic. Easy to use, easy to clean, and easy to store are exactly the things we focus on, so it’s wonderful to know that this really comes through for you.
It also means a lot to us that you enjoyed the older model and even passed it on to your best friend—and that she loves it just as much. Hearing that you bought two so you could share one with your sister is incredibly flattering and honestly the best kind of feedback we can get.
We’re happy the quick delivery and the little surprise peeler put a smile on your face—hopefully you’ll enjoy using that one too. Thank you again for your kind words and for being part of the Alligator family!
//Mathias
I have had my chopper for probably 15…
I have had my chopper for probably 15 years and use it very often. It is reassuring to know replacement parts are available which reduces plastic in the waste bin.
January 4, 2026
Reply from Alligator of Sweden
Thank you so much for sharing this—what a fantastic testament to the product!
We’re truly happy to hear that you’ve been using your chopper for around 15 years and that it’s still an important part of your kitchen. Making replacement parts available is something we strongly believe in, precisely to extend the product’s lifespan and reduce unnecessary plastic waste.
Your feedback perfectly reflects the values behind the product: durability, long-term use, and sustainability. Thank you for your support and for being such a loyal customer over the years!
//Mathias
Beware of Tariffs
1) The price of 12.90 for several small feet and bumpers is exorbitant, especially since they should not need replacing every 10 or 20 usages. This is the second time I have had to replace them.
2) You neglected to warn of the ridiculous Trump Tax of 6.45 which would be needed to pay FedEx.
December 14, 2025
Reply from Alligator of Sweden
Thank you for your message and for sharing your concerns.
Regarding the price of the feet and bumpers, the cost is primarily due to shipping by air from Sweden. As these are small-volume spare parts shipped internationally, air freight is the most reliable option, but it does unfortunately result in higher shipping-related costs.
Concerning the import duties, we do inform customers on the first page of our website that local taxes and duties may apply. The so-called “Trump duties” and any associated fees charged by FedEx are imposed by U.S. authorities and carriers and are outside of our control.
We understand your frustration and appreciate your feedback, which we take seriously.
//Mathias
Smooth Process
A very smooth purchase process with the item being received in a reasonable time. I have already put my Alligator to good use.
December 27, 2025
Reply from Alligator of Sweden
Thank you for your review! We’re happy to hear that the purchase process was smooth and that your Alligator arrived in good time. Great to know it’s already being put to good use—enjoy!
//Mathias
Reply from Alligator of Sweden
Thank you for your kind feedback!
We’re delighted to hear that your order arrived in record time. Enjoy your purchase, and thank you for choosing us!
//Mathias
The highest quality products
The highest quality products. I have been using the slicer for 15 years. I ordered replacement knife grids just now. I am glad that they fit perfectly.
January 1, 2026
Reply from Alligator of Sweden
Thank you for your wonderful review!
We’re delighted to hear that you’ve been using your slicer for 15 years and that the replacement knife grids fit perfectly. It means a lot to us that our products continue to deliver the highest quality over such a long time. Thank you for your trust and continued support!
//Mathias
Reply from Alligator of Sweden
Thank you for your feedback!
We’re thrilled to hear that you’ve been enjoying your Alligators for years. It’s wonderful to know they’ve been such a reliable part of your kitchen!
//Mathias
Reply from Alligator of Sweden
Thank you for your review! We’re glad to hear it arrived quickly and hope it made a great gift. Thanks for choosing Alligator Chopper!
//Mathias
Alligator Chopper parts
This is an outstanding producT I've had it for at least 6 or 7 years! I finally "wore out" the grid and was able to reorder at a very reasonable price. :)
December 26, 2025
Reply from Alligator of Sweden
Thank you so much for this fantastic review! We’re thrilled to hear you’ve been using your Alligator Chopper for 6–7 years — that’s exactly the durability we aim for. We’re also happy you could easily replace the grid at a reasonable price. Thanks for being such a loyal customer and for sharing your experience!
//Mathias
I love this product and have one and…
I love this product and have one and ordered this one for my friend
December 24, 2025
Reply from Alligator of Sweden
Thank you for your lovely review! We’re so happy to hear you love your Alligator Chopper and even ordered one for your friend — that means a lot to us. Thanks for sharing the Alligator Chopper love!
//Mathias
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.