Allo Allo Reviews 4,521

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with their purchases, often highlighting that the products, particularly iPhones, arrive in good condition, sometimes even exceeding expectations regarding battery health and appearance. People appreciate the competitive pricing and the overall ease of the ordering process, with some noting quick delivery times and good communication regarding tracking. However, some people were dissatisfied with various aspects. Common issues include unexpected delays in delivery, discrepancies between the advertised and received product condition (such as scratches or lower battery health than expected), and a lack of transparency regarding additional costs like customs duties and taxes. A few customers also reported receiving faulty devices or experiencing difficulties with customer service when trying to resolve issues or process returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many customers are pleased, reporting phones in... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers report receiving phones in good working... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, with some... See more

Order

People report ambiguous experiences with order. While some customers express excitement and satisfaction with... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My phone was at least 50€ cheaper than on other sites which delivered more promptly, but who also added a delivery fee on top. Communication about delivery details wasn't great, but it arrived saf... See more

Rated 4 out of 5 stars

My order arrived later than the estimated delivery date, after 3 weeks but, it was worth the wait. My iPhone 12 mini has no scratches looks new. However, I am disappointed with the battery life, I exp... See more

Rated 4 out of 5 stars

I didn't appreciate the long delivery and the lack of access that the delivery service doesn't provide. Also the phone took a very long time to be shipped. I had to pay extra for delivery and there is... See more

Rated 4 out of 5 stars

I had to pay for Customs at high rate as though it was the new device. They didn't accept the price of the invoice that the phone was worth more. They thought it was new one. It would have been better... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The delivery was later

The delivery was later, then it was told on site.
Phone has small scratches instead I ordered the best condition with extra pay.
But I got iPhone and it’s working correctly so the result is close to my expectations.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

It never gave me any problem from…

It never gave me any problem from purchasing on the website to shipment that was coming to my country. The staff communicated everything clearly and addressed my questions were applicable. It was seamless. The only downfall was that it did not inform me that the shipment would take 2 weeks whereas the tracking on the website said it would arrive in 5 days luckily I did my research and I knew it would take 2 weeks.

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

I didn't appreciate the long delivery…

I didn't appreciate the long delivery and the lack of access that the delivery service doesn't provide. Also the phone took a very long time to be shipped. I had to pay extra for delivery and there is no transparency about custom costs during or after purchase. I also received a random call asking for my personal information for the shipment. I wish the steps were more clear and transparent. I'm going to give 4 stars because the phone works great. However, I did order good condition and the phone overheats and there's quiete some scratches around the camera. I would probably order again if they could decrease delivery costs and there was transparency

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

The phone is in condition

The phone is in great condition, charger is working perfectly and and the the ordering process was easy and amazing. The company sells phones that are in perfect condition. I am very happy

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

Product is good but delivery process poor

Product looks and behaves as it was described.
But delivery process could be improved!
Product finally arrived after 10 days instead of promised 3-4 days and in between no update on product delivery.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed from the luck of communication and support after the purchase of a device

I am very disappointed from Allo allo for the complete lack of communication. I ordered an iPhone and due to device issues I have repeatedly tried to communicate in order to fix or replace my device without result. Finally I asked for money return because I didn’t have any contact with the company and again I didn’t receive any response. In reality that means that there is no warranty for the problems that the phone already has or for future ones. Don’t recommend!!

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

Better prices but poor communication about delivery

My phone was at least 50€ cheaper than on other sites which delivered more promptly, but who also added a delivery fee on top.
Communication about delivery details wasn't great, but it arrived safely within 10 days of ordering and looks good. I'm pleased with my purchase.

December 10, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you for your good service

Thank you for your good service. I received it and I am happy. It just has miner scratches, but you can only see them when paying too much attention… I would like to advise that, the phones be cleaned so that they look even nicer. But either than that, I am happy. And thanks a lot for your wonderful service. I’ll be ordering another one soon

December 11, 2025
Unprompted review

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