Everything went well with Allopark (E-Mail Communication, Money transfer, Refund). But three days before the parking would start, the reservation was canceled by "Brussels Park", the chose... See more
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See what reviewers are saying
The parking was overall good. A 6/8 minute distance from the airport and they do provide a shuttle. The only inconvenience we had is that they don't provide their phone number on the website nor on th... See more
Our drive back after a long holiday was very nice! Oslam was his name and was incredibly friendly. After a hectic day at the airport being able to be picked up and quickly taken to our car was very ni... See more
Place de parking facile à réserver par internet. Pour la suite à voir au retour du voyage
Company details
About Allopark
Written by the company
Important : Allopark est exclusivement une plateforme de réservation en ligne. Nous ne gérons aucun parking et n’intervenons pas dans leur exploitation. Tous les parkings présents sur notre site sont administrés par des sociétés totalement indépendantes de la nôtre. Notre rôle se limite à vous permettre de comparer facilement les différentes offres disponibles à proximité de votre aéroport et de réserver la place qui vous convient. Comme indiqué dans nos conditions générales, Allopark ne peut donc pas être tenu responsable des litiges rencontrés sur les lieux du parking : pour toute réclamation, veuillez vous adresser directement au propriétaire du parking.
Avec Allopark, réservez votre place de parking près des aéroports en toute simplicité.Allopark est une plateforme de réservation en ligne de parking à proximité des principaux aéroports. Nous sommes spécialisés dans la mise en relation des voyageurs avec les meilleurs fournisseurs de stationnement, vous permettant ainsi de comparer et de réserver une place de parking au meilleur prix en quelques clics seulement.
Nous comprenons à quel point la recherche d'un stationnement fiable, pratique et économique peut être une source de stress avant le départ. C’est précisément pour cela qu’Allopark a été créé : simplifier vos démarches et vous offrir une expérience de réservation rapide, claire et sécurisée. Notre plateforme conviviale vous propose un large choix d’options adaptées à vos besoins et à votre budget, vous permettant de réserver votre place en avance et d’arriver à l’aéroport en toute sérénité.
Avec Allopark, laissez de côté les tracas du stationnement avant votre voyage. Réservez dès maintenant et partez l’esprit tranquille, en sachant que votre véhicule sera entre de bonnes mains.Contact info
142-144 Rue Albert Unden l-2652 Luxembourg, l-2652, Luxembourg, Luxembourg
- +352 20 30 16 07
- info@allopark.com
- allopark.com
4.2
Great
5K reviews
Replied to 84% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service 0.0
August 2, 2025
Reply from Allopark
Bonjour,
Nous sommes désolés d’apprendre que votre expérience n’a pas été satisfaisante. Après vérification, nous n’avons retrouvé aucune plainte ni email concernant votre réservation.
Pourriez-vous nous contacter par email à support@allopark.com
afin de nous fournir plus de détails sur votre mécontentement ? Cela nous permettra d’examiner la situation et de vous aider au mieux.
Cordialement,
L’équipe AlloPark
Very good experience
Very good experience, easy to get to and soo handful with the navette to get you to the airport in no time!
Highly recommend
August 2, 2025
Not happy
First we need to change parking which was further away. Not clear where sign to parking was. Driver not friendly. Coming back we needed to wait 30 mins. .....
August 4, 2025
Reply from Allopark
Hello,
We are sorry to hear about the issues you experienced. We would like to clarify that AlloPark is only an online booking platform and we do not manage the parking or its staff.
To ensure your feedback is directly seen by the parking manager, we invite you to move your review to the Trustpilot page of the parking concerned.
Best regards,
The AlloPark Team
Price annonced is not right
August 7, 2025
Good enough
August 5, 2025
Reply from Allopark
Hello,
We would like to clarify that all additional fees are clearly indicated in the parking’s information section under "Important Information" and are also listed on your reservation confirmation. There are no hidden fees.
Best regards,
The AlloPark Team
Provides misleading information about…
Provides misleading information about parking locations that are much further away than advertised.
August 1, 2025
Unprompted review
Reply from Allopark
Hello,
We would like to clarify that the information displayed on our website is provided directly to us by the parking facility.
If you notice any inconsistencies or experience any issues, you can contact us by email at support@allopark.com so that we can review the situation.
Best regards,
The AlloPark Team
I had a confirmed booking and paid in…
I had a confirmed booking and paid in full. I rang 30 minutes prior to arrival to be told the park was full. I arrived at the park. No staff in attendance. And rang again. I was told it was full and to go somewhere else. I am now looking for alternatives to park to be able to make my flight. Poor service. Poor communication.
August 3, 2025
Reply from Allopark
Hello,
We are sincerely sorry for the inconvenience you experienced. It appears that the parking mismanaged its schedule, which caused this situation.
We will proceed with the refund of your reservation. For any questions or follow-up, you can contact us by email at support@allopark.com so that we can assist you.
Best regards,
The AlloPark Team
Star Parking was closed / full and no one replied
Star Parking was closed and no one responded to the phone, we were redirected to a voicemail.
Other persons who were waiting for a while in front of the garage door told us that the parking is closed because it is full and advice us to find another solution asap not to lose the flight.
Hence we parked elsewhere and took a taxi. We are therefore asking for being reimbursed. This is the first time I’m so disappointed with the a parking proposed by Allopark. I trus Allopark will proceed with the reimbursement without delay and will revise its recommendation for Star parking
August 1, 2025
Reply from Allopark
Hello,
We are very sorry for the inconvenience you experienced with Star Parking. We understand how stressful this situation must have been, especially in view of your flight.
Please contact us by email at support@allopark.com
so that we can organize your refund and assist you promptly.
Best regards,
The AlloPark Team
Left me hanging, twice. Unreliable
We showed up at the meeting point after making the phone call. Nobody enter answered or came, over 45 minutes!
A full out catastrophic situation where we had a car we didn’t know what to do with, all other parking services full. We ended up taking the airport long time parking service. Paid more but worked out good, with 20 minutes to spare before we missed the plane. Actually, this happens in Paris but 2 months ago, the parking spot cancelled my reservation the day before I was supposed to show up. Never again.
July 29, 2025
Reply from Allopark
Hello,
We are very sorry that the parking did not provide the service they had committed to. We understand how stressful this situation must have been.
If you wish, please contact us by email at support@allopark.com so that we can process the refund for your reservation and assist you.
Best regards,
The AlloPark Team
Bedrieglijke aanbieding
We hebben een parking geboekt in Charleroi. Onze boeking spreekt ook op Charleroi maar uiteindelijk bleek de parking in Frankrijk te zijn. Zelfs het meegegeven adres is gekend via waze in Charleroi. Alles wijst dus op bedrieglijk opzet van de aanbieder. Wij zouden bijgevolg ook graag ons geld terug krijgen.
In answer of your response:
We truely selected a parking spot in CHARLEROI. The adress mentioned at the booking was also CHARLEROI. The moment we arrived at the adress, there was no parking in the neighbourhood.
It´s easy money that way.
Your information announced it wrong. Maybe you should check your information.
We travel 7 times a year so we really know how to book a parking spot!
July 26, 2025
Reply from Allopark
Hello,
As we explained in our email, you personally selected the parking and airport for your reservation, so it appears that the mistake was made when choosing the correct location.
Best regards,
The AlloPark Team
Information about the parking location…
Information about the parking location was not presented correctly. First it showed 4 minutes. After paying it showed 8 minutes. The real transfer time without traffic is 12 minutes
August 1, 2025
Reply from Allopark
Hello,
We would like to clarify that the information displayed on our site is provided directly by the parking. Transfer times may vary slightly depending on the parking layout and traffic conditions.
If you notice any discrepancies, please contact us by email at support@allopark.com so we can verify the situation with the parking concerned.
Best regards,
The AlloPark Team
Good service
Good service
No email confirmation received
Nice support people vert responsive
July 29, 2025
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