Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more
Company replied
Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more
Company replied
Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more
Company replied
Company details
Written by the company
All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.
Contact info
United States
- allsecurityequipment.com
4.1
Great
380 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Availability of product along with…
Availability of product along with accurate description.
August 8, 2025
Reply from Allsecurityequipment
We appreciate your feedback! We’re happy we could deliver for you and look forward to your next visit!
There was no communication on the delivery date
There was no communication on the timeline when the product would be delivered. I had to emailed twice asking and still never really received a delivery date.
August 4, 2025
Reply from Allsecurityequipment
We appreciate you taking the time to leave your review. We understand how important delivery updates are, which is why our system sends automatic emails for every stage of your order, from confirmation to delivery. Sometimes, these can end up in spam or junk folders, so it’s worth checking there just in case. We’ll use your feedback to keep improving and ensure our customers feel informed every step of the way. Thank you for choosing All Security Equipment!
The overall order went fine
The overall order went fine. Shipped promptly and received without issue. The issue is with the strip light that mounts to the barrier gate. Again... it is non functional. It lights up red, but the button to change the function is inop. This is the 4th or 5th one I have ordered. Junk.
August 4, 2025
Reply from Allsecurityequipment
Thank you for your feedback. We’re glad to hear your order was processed and delivered promptly, but we’re sorry to learn about the issue with the strip light. This is not the experience we want for our customers. Our team will be reaching out to you directly to review the problem and work toward a solution.
Reply from Allsecurityequipment
Thank you for letting us know your open gate control is working properly, that’s exactly the result we aim for. Our team is always here to provide the time, guidance, and support you need.
Good customer service which I received
Great customer service and easy to place orders and receive quick delivery
August 5, 2025
Reply from Allsecurityequipment
We really appreciate your review! Fast shipping, easy ordering, and excellent customer service are exactly what we aim to deliver, and we’re happy we met your expectations. Thank you for choosing All Security Equipment.
Perfect Purchase
I recently purchased a Liftmaster gate opener from All Security. Every aspect of the transaction was outstanding, including price and service. I inadvertently purchased two gate fasteners that I subsequently did not need. Despite the fact my return request was outside the 30 day return window, All Security accepted the items for full refund. No unnecessary effort required on my part. I could not be more pleased with the product.
July 24, 2025
Unprompted review
Reply from Allsecurityequipment
We can’t thank you enough for sharing your experience! We’re so glad your LiftMaster gate opener purchase went smoothly and that you were pleased with both our product and our service. We believe in making things easy for our customers. Thanks for choosing All Security Equipment!
A pleasure to do business with!
Excellent customer service and a pleasure to do business with!
August 4, 2025
Reply from Allsecurityequipment
We truly appreciate your feedback! Our team works hard to ensure every customer feels supported from start to finish, and we’re thrilled to hear your experience reflected that. Thanks for choosing All Security Equipment.
Reply from Allsecurityequipment
Thanks for trusting us, we’re here whenever you need us!
Hopefully you get better service
I found your company on a goggle search.
Tried your web site to get some guidance. The BOT prompt showed 7 minute wait. No one picked up after 56 minutes. I tried adding some information but zero response.
Wrote an email that never received a response.
Called your company and wound up with 2 no pick ups on the menu. The 3rd call got a person who transferred me to a representative who was courteous and answered my questions quickly with a suggestion to buy a 380 UT or a 893 Max. Asked him if I could place an order immediately with him. He said no, and told me to use the web order system.
I placed an order on line.
Hopefully the product works.
Based on my experience, how would you rate the experience?
Tom Burzycki
July 7, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for sharing your experience. We truly value your feedback. While we’re glad our representative was ultimately able to assist you and guide you to the right product, we regret the initial delay in reaching support. We’re actively working to improve the experience for our customers, and your comments are a helpful reminder of how important that is. We appreciate your order and hope the product exceeds your expectations!
Let's be real
Let's be real, one of the most important aspects of doing business - price. We were shopping around for an aftermarket part and Allsecurityequipment had what we were looking for and it cost us less than our main distributor! The reality is I don't want to give up price for service either. Well, Allsecurityequipment has shown me EXCEPTIONAL customer service. The communication is by far some of the best we have received. Now that they are on my radar...we will be buying from them again.
July 24, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you so much for this fantastic feedback! At All Security Equipment, we believe you shouldn’t have to choose between great prices and exceptional service, and we’re proud to deliver both. We’re thrilled to have earned your trust and look forward to being your go-to source moving forward!
Very knowledgeable and Helpful.
Was extremely helpful helping me find the correct parts for my flood damaged gate operator. Highly recommend.
July 22, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you so much for your kind words! We’re proud to have a knowledgeable team dedicated to helping customers find the right parts, especially in challenging situations. We truly appreciate your recommendation and are always here to help with any future needs!
Google job
You had what i needed and provided it at a reasonable price.
July 21, 2025
Unprompted review
Reply from Allsecurityequipment
We appreciate your review! It’s great to know we hit the mark for you, thank you for choosing All Security Equipment!
I went with AllSecurityEquipment.Com…
I went with AllSecurityEquipment.Com because of the price and simplicity to order online compare to some others suppliers. Also the fact I was able to have my parts delivered internationnally.
July 16, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for your great review! We’re glad you found our pricing competitive and our online ordering process simple and seamless. We appreciate your trust in All Security Equipment!
Appreciate the fast service and quality…
Appreciate the fast service and quality packaging. Great Customer Service!
July 7, 2025
Reply from Allsecurityequipment
We truly appreciate your review. Thank you for trusting All Security Equipment—we’re here whenever you need us!
Quick shipping and fair pricing.
July 7, 2025
Reply from Allsecurityequipment
Thanks for the great review! We truly appreciate your support and are always here for your future security equipment needs.
Item was exactly as described and fixed…
Item was exactly as described and fixed the problem. Good communication about the order and shipment.
July 8, 2025
Reply from Allsecurityequipment
Thank you for the great feedback! We’re glad to hear the item was just what you needed and solved the issue. We appreciate your trust in All Security Equipment!
spoke w 2 different reps today
spoke w 2 different reps today - they're quick and knowledgeable- very happy to work w you guys
July 9, 2025
Reply from Allsecurityequipment
We’re so glad to hear you had a great experience with our team. Thanks for the kind words—we’re happy to have you as part of the All Security Equipment community!
The just spoke with your returns…
I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.
I asked your worker if I could purchase the cable separately and he was very demeaning and insulting by saying “is this a joke.”
I’ve ordered several item from you guys. He was extremely unprofessional and didn’t care about finding a solution to help the customer.
Update: To their credit I received a call today and they were very helpful to rectify the situation.
July 2, 2025
Reply from Allsecurityequipment
We appreciate your feedback and your loyalty as a returning customer. We’re committed to providing professional service, and we’re sorry to hear that your recent interaction didn't meet your expectations.
During your call, you requested a return for an item that was not complete. As explained by our team member, our return policy only allows returns for items that are complete and in original condition. These standards help ensure consistent service and product quality for all our customers.
We understand this may have been frustrating, but we do our best to communicate policies clearly and respectfully. We value your continued business and are always here to help with any future needs.
Reply from Allsecurityequipment
Thanks so much! We love hearing this kind of feedback. Our team works hard to get orders out the door quickly, and it’s great to know you noticed. We’re here anytime you need us again!
Exactly what i needed.
This was the only company that had what i was looking for. I have been searching for about a week. Ordering was simple and they shipped my item the next business day.
July 7, 2025
Reply from Allsecurityequipment
Thank you for your fantastic feedback! We’re proud to be a one-stop-shop for all your security equipment products and are so glad we had exactly what you needed. We’re here anytime you need us again!
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