All Star Slots Reviews 

85
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism and helpfulness, noting that support goes above and beyond to assist with any questions or needs. Many people enjoy the exciting and fun gaming experience, highlighting a great selection of slots with frequent bonuses and substantial payouts. However, some customers also noted that withdrawals can be slow, requiring multiple steps and sometimes involving stipulations that make cashing out difficult. A few other people also felt that there are unexpected charges for debit card deposits and that there are occasional issues with payout expectations.

What people talk about most

Payment

People report ambiguous experiences with payment, with some customers praising fast and accurate payouts,... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting the professional, helpful,... See more

Product

Consumers find the product to be ambiguous, with some reviewers expressing satisfaction with the game... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform entertaining and... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism and helpfulness.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Been playing here for years and years I love playing the games and they are fair and fun. How could they improve? Quicker and easier withdraws and more $$ bonuses vs spins. The percentage bonus match... See more

Company replied

Rated 3 out of 5 stars

There verification process takes way way way too long. 2 days is a joke I am going on a week now. They say two days but its two days for the first part then they email you saying they need a utility... See more

Company replied

Rated 5 out of 5 stars

What I love about this company is they will call you to make you don’t have any issues. Very professional and very polite. I highly recommend this company Happy holidays.

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service

Written by the company

At All Star Slots, it’s all about you! Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.


Contact info

3.9

Great

TrustScore 4 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(85)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unfortunately I'm still waiting on my…

Unfortunately I'm still waiting on my payout they make it very difficult for you to cash out I hit the jackpot $1,698 still not able to cash it out and waiting on the cashier to send me the email for confirmation of my verification I just wanted to say thank God they did confirm my payment and Im still waiting on my payment thank you Helen she was awesome!! Person Help good luck I'm done !!

March 4, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thanks for your feedback. We can see your documents were submitted over the weekend and they are currently under review today.

Once documents are verified, your winnings will be on their way. The good news is this process only needs to be completed once, which is why we encourage players to verify their accounts at sign-up so future payouts can be processed as quickly as possible!

We're delighted to see you received your winnings as advised and we can't wait to see you around the Casino again!

Rated 1 out of 5 stars

Easily take your deposit but you'll…

Easily take your deposit but you'll have to jump through hoops to get your withdrawal if you even get it. Some of my deposit transactions show from Nigeria which is a red flag for scam. No longer playing.

February 8, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thanks for your feedback. Withdrawals only require standard verification documents, which we recommend completing early so payments can be processed without delay.

We use secure, reputable processors If you’d like us to review your account, please contact us directly and we’ll be happy to help.

Rated 5 out of 5 stars

Love it

Love it! I've been playing for several years and I've won on several occasions. Never any problem with withdrawals. The customer support service goes over and beyond to answer any questions, or give help with any need you may have. Personal hosts are fantastic too!

January 22, 2026
All Star Slots logo

Reply from All Star Slots

Thanks so much for the amazing review! We really appreciate your loyalty over the years!

It's great to hear withdrawals have always been smooth and that our support team and personal hosts have been able to help whenever needed!

Rated 5 out of 5 stars

Great games

January 8, 2026
All Star Slots logo

Reply from All Star Slots

We are delighted to hear you love the games!

New games will continue to be added to our catalogue so you always have opportunities to find new favorites!

Rated 5 out of 5 stars

Really love playing

Really love playing. Just spend to much time

January 1, 2026
All Star Slots logo

Reply from All Star Slots

It's great to hear how much you love playing with us Sonya and we can't wait to see you around the Casino again soon!

Rated 5 out of 5 stars

Allstarslots review

Games are great and the service is outdated

January 20, 2026
All Star Slots logo

Reply from All Star Slots

We're glad to hear you're enjoying your play with us Anthony.

We appreciate the comments regarding the service, It's something we're always working on to improve and if you have any further comments regarding the service in particular, please be sure to email us directly with your thoughts.

Rated 1 out of 5 stars

I put in $50 and they gave me a bonus…

I put in $50 and they gave me a bonus of $125. I play over $400 in wagers and was not allowed to cash out. I was informed I needed to wager $8750 in order to cash out. Total scam, dont waste your time or money.

Additional comments:
Regardless of where the stipulations were located in the fine print, requiring a total of $8750 bets to be wagered for a cash out when I only received a bonus of $125 is absolutely absurd.
I also had two separate customer service reps offer to remove the bonus money and reset my account to my original deposit of $50 that would have no stipulations on it. I finally said yes to that and have been waiting a few days for them to actually make it happen. As of writing this, they still have not done so, but they had the time to respond to this review.
My account is at over $600, but I can't take any of it out. I just want my initial $50 back.

December 31, 2025
Unprompted review
All Star Slots logo

Reply from All Star Slots

We’ve previously asked for additional information to locate and review the account in question, but have not received a response, which means we’re unable to fully verify this review at this time or delve into this specifically.

It seems that this does relate to a deposit match bonus, please note that some bonuses do carry wagering requirements. These are clearly displayed when redeeming the offer, and by accepting a bonus, players agree to the associated terms. Players are also welcome to play without using bonuses should the wagering terms not be suitable for their play style

Are you able to please contact us with information on the account so that we are able to review this further. Without this information, we cannot verify the experience or review the account as mentioned.

Rated 5 out of 5 stars

Awesome experience.

Awesome experience.

December 21, 2025
All Star Slots logo

Reply from All Star Slots

We appreciate the kind words, here's to many more awesome experiences playing with All Star Slots!

Rated 5 out of 5 stars

The payouts are super fast next day…

The payouts are super fast next day sometimes depending on how busy the cashiers are! The gaming experience is awesome.

November 11, 2025
All Star Slots logo

Reply from All Star Slots

Thank you for your kind words! We’re thrilled to hear you had a fun casino experience and that the payouts are of course speedy!

Rated 2 out of 5 stars

Have not won a jackpot in years

Have not won a jackpot in years. If you are up a few dollars cash out, you will lose it

December 17, 2025
All Star Slots logo

Reply from All Star Slots

Sorry to hear you haven't hit a jackpot win recently, the great thing about playing with us Craig, is that the next big win could be just around the corner!

One spin could be life changing!

Rated 3 out of 5 stars

Been playing here for years and years

Been playing here for years and years
I love playing the games and they are fair and fun. How could they improve? Quicker and easier withdraws and more $$ bonuses vs spins. The percentage bonus matches are no fun as you rarely make the play through requirement so I never use them. Unfortunately for some casinos there are many online now that pay instantly to your PayPal or Zelle acct.

December 17, 2025
All Star Slots logo

Reply from All Star Slots

Thank you for your feedback we truly appreciate it! We’re glad to hear you enjoy the games and find them fair and fun. We also really value your honest feedback around withdrawals and bonus types. We do consider our bonus terms to be extremely competitive and see many players meet the wagering requirements and enjoy their winnings :)

Rated 5 out of 5 stars

Fun casino experience

Fun casino experience. No hassle payouts. Would definitely recommend.

November 27, 2025
All Star Slots logo

Reply from All Star Slots

Thank you for your kind words! We’re thrilled to hear you had a fun casino experience and that the payouts were hassle free. Your recommendation means a lot to us

Rated 1 out of 5 stars

Wouldn't let me cash out on my winnings

Wouldn't let me cash out on my winnings

November 25, 2025
Unprompted review
All Star Slots logo

Reply from All Star Slots

We've requested further information to verify this experience. Please be sure to respond to the prompt so that we can investigate this claim further.

Players who win with us, enjoy quick payouts. As soon as we have information to review your claim we will review this.

Rated 5 out of 5 stars

Better speed and graphics

November 24, 2025
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thanks so much!

Our new and improved site was designed with this in mind, and we truly believe it’s one of the best platforms on the market.

We’re delighted you’re enjoying the experience!

Rated 4 out of 5 stars

Great casino to play at

Great casino to play at! Highly recommend!

August 6, 2025
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thank you so much for recommending us Claudett!

We truly appreciate your kind words and look forward to speaking with you again soon

Rated 5 out of 5 stars

Fun great customer support

Fun games. Great VIP host. Excellent customer service.

August 5, 2025
Unprompted review
All Star Slots logo

Reply from All Star Slots

We're delighted to hear you're enjoying all aspects of All Star Slots!

Your amazing feedback is truly appreciated, and we look forward to continuing to provide you with this experience Cheryl.

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