Allsup, LLC Reviews 1,397

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and compassionate approach, making them feel valued and respected. Many people highlight the excellent service provided, noting that the company kept them informed, explained processes clearly, and ensured all necessary documents were submitted accurately and on time. Reviewers are particularly grateful for the dedication and support received, which often led to favorable outcomes in their cases. However, some people were dissatisfied with the customer service and communication. These customers reported issues such as a lack of meaningful live representative calls, slow response times, and representatives not returning calls. Some also mentioned concerns about their cases not being handled effectively, with claims of incorrect documents being submitted, lack of medical updates, and cases being passed to other attorneys without notification.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service. Some customers praise representatives for being... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the company for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced long waits, such as not... See more

Claim

Reviewers mention ambiguous feedback about claim. Some customers experienced multiple denials and had to hire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go a... See more

Rated 5 out of 5 stars

Thank you very much for explaining each and every detail concerning the process while applying for my application for social security disability. I was injured at work and while this is my first wo... See more

Company replied

Rated 5 out of 5 stars

I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. To... See more

Company replied

Rated 5 out of 5 stars

Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always resp... See more

Company replied


Company details

  1. Disability Insurance Company

About Allsup, LLC

Written by the company

Allsup is the nationwide, premier provider of Social Security Disability Insurance (SSDI) representation, veterans disability appeal, return to work, and healthcare benefits services supporting individuals, employers and disability organizations.

Trust Allsup to Tell Your Story™. Here’s Why.

  • 40 Years Experience
  • 400,000 Customers Awarded SSDI
  • 97% SSDI Success Rate*
  • 97% Customer Satisfaction*
  • 50% Higher Likelihood of Receiving Benefits*

*For those who complete the process with us.

Other Services

Written by the company

Besides being the premier provider of Social Security disability representation, Allsup provides a range of services, including: Allsup Veterans Disability Appeal Service where we help veterans who’ve been denied the benefits they deserve or who want to appeal a decision or rating; Health Insurance Assistance that can assist you and your family in making the right health care choices; Allsup Employment Services that can get you back to work after an illness or injury while still protecting your SSDI benefits while you work.
Check Out Our Reviews
Our reviews reflect our 40 years of helping people with disabilities get the Social Security benefits they deserve. We've helped over 400,000 customers nationwide. You could be next.
Compare and See Why Allsup is Your Expert SSDI Advocate
Applying for Social Security Disability Insurance (SSDI) on your own is not only time consuming and complicated, it can also be costly. You can improve your chances of a successful claim by 50% if you choose Allsup to represent you.

We offer a FREE evaluation of Your SSDI claim

You pay nothing unless we get you a successful benefits award

It takes just a few moments to find out if you are likely eligible for SSDI benefits with our easy quiz. If you qualify, a team of Allsup SSDI experts will guide you through the application or appeal process. Your Allsup team will let you know what to expect, advocate with the Social Security Administration on your behalf, and, if necessary, represent you at a hearing. You can Trust Allsup To Tell Your Story™.

Take the SSDI quiz and get started today


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

They heard about my situation and…

They heard about my situation and couldn’t get rid of me quick enough. They only want to“fight” for you if they are 100% sure they are going to win. They are solely in it for your money.

March 26, 2026
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your feedback, John. We understand how disappointing it can be when the outcome is not what you hoped for. When we evaluate a Social Security Disability Insurance (SSDI) case, our commitment is to provide honest guidance based on the information available and program requirements. This is a responsibility we take seriously, and it is not a decision made lightly. We appreciate you taking the time to share your perspective.

Rated 5 out of 5 stars

Allsup assisted in a very long drawn…

Allsup assisted in a very long drawn out and cumbersome process with efficient instructions and prompt responses throughout the entire 19 month process. Very happy to have had them in the middle between the applicant and SSI.

March 24, 2026
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Reply from Allsup, LLC

Thank you for sharing your experience, Vivian. We’re glad you felt supported throughout a long Social Security Disability Insurance (SSDI) process and that our team’s instructions and communication helped make it easier to manage. We appreciate your trust in Allsup and the time you took to leave a review.

Rated 2 out of 5 stars

No help reveived

They don’t help me.

March 17, 2026
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your feedback, Iveta. We’re sorry to hear you felt you did not receive the support you were looking for. The Social Security Disability Insurance (SSDI) process can be complex, and each case is evaluated to determine how we can assist based on program guidelines. If you would like to discuss your concerns, we would like to connect and learn more about your experience. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Gratitude for Helen.

Through the whole year since I applied for disability it's been nothing but stress from Prudential the only person I have talked to that has shown me empathy respect and always resolved my issues was Miss Helen and resolved my issues always called me back in a timely manner with a kind voice a caring voice and that is so hard to find nowadays I like to let allsup know they have a very valuable person working for them if we had more people like Helen in this world it wouldn't be so harsh. She understood that I had congestive heart failure she treated me so kindly it's hard to express how grateful I am for her. I continue to communicate with Prudential which has put me in the hospital twice with palpitations and shortness of breath. I would like miss Helen to be recognized, as Maybe other employees will learn from her. I am so grateful that she was assigned to my case. I could go on and on but there are no words to express what an amazing person Helen is. I hope that this goes up the chain and that there's something they can do to recognize her or reward her with something. Kind and helpful people are so hard to find in any company. Allsup is blessed to have such a wonderful person working there, date of experience is since Allsup got my case in 2024 through current date case

March 17, 2025
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Reply from Allsup, LLC

Thank you for sharing your experience, Tree. We’re glad you felt supported throughout your case and that Helen’s kindness, responsiveness and clear communication made a meaningful difference for you during a very stressful time. Thank you for taking the time to recognize her and to share how much her help meant to you. We appreciate your trust in Allsup.

Rated 1 out of 5 stars

They don’t even deserve 1star

They don’t even deserve 1star.
I contracted with them after I had a hearing date. All they had to do was get my file and rep.
Amy Klein ADR called and said she was as representing me about 90 days ago.
I have done and filled out everything asked of me and now my hearing is 3/13 and they tell me they’ve withdrawn. Amy did not even know. No vm and a letter I just received yesterday in the mail.
This place sucks and is clearly all about the owners big (im sure) house and profit. Mine wouldn’t have been enough.

March 12, 2026
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your feedback, Eric. We take concerns about the Social Security Disability Insurance (SSDI) process seriously. Based on the information provided in this review, we have not been able to identify a matching record in our system. If you worked with Allsup, we encourage you to contact us directly with additional details so we can review your concerns more closely.

Rated 5 out of 5 stars

Brandon was great!

Brandon Kortgard picked up where others had left me out to dry. He was able to get correct information where others failed me. It took 27 months from my initial denial. Brandon kept me up to date and informed. With this, all the correct information was finally submitted.

February 9, 2026
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your experience, Jay. We’re glad you felt supported throughout your Social Security Disability Insurance (SSDI) appeal, especially after a long wait following your initial denial. Thank you for mentioning Brandon and the effort he put into keeping you informed and helping ensure the correct information was submitted to move your claim forward.

Rated 2 out of 5 stars

Denial

After I became ill due to multiple heath issues, I seek the assistance of the Allsup, LLC to help me. And after waiting for a whole year and on 12/2025 received the letter advising that I was denied. My thoughts on the process were now in doubt that the program didn't live up to their mission statement. Now I am in the process of losing everything because my health has prevented me from working. So now I might be forced to do something that I am not able to do and that attempt to and place my health in more pain than it already is and that is look for a job. So, my experience with them have not been pleasant.

December 8, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your experience, Nanette. We understand how discouraging it can feel to receive a denial after waiting so long, especially when your health has already made things difficult.

Decisions about eligibility for Social Security Disability Insurance (SSDI) are made by the Social Security Administration based on its medical and vocational guidelines. While we assist with gathering information and presenting your claim, the final determination rests with SSA.

We recognize how stressful this situation can be and appreciate you taking the time to share your perspective.

Rated 5 out of 5 stars

Fantastic company …

Brian and the team has done a fantastic job getting me to 100%. I am so thankful and appreciate the work that everyone has done for me! Highly recommend to anyone looking for help in their disability rating.

February 16, 2026
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Reply from Allsup, LLC

Hello James,

Thank you for sharing your experience. We’re glad to hear you reached a 100% rating and felt supported by Brian and the team throughout the process. When you trust us with your appeal, our focus is on clear communication and steady guidance every step of the way.

We appreciate the opportunity to assist you and thank you for your service.

Rated 2 out of 5 stars

Guess I was in that small denial percentage

Guess I was in that small denial percentage group. My rep from Allsup never really communicated. Called once for the trial but that’s it. Allsup isn’t very friendly either. My case wasn’t pushed hard enough. Wasted 3 years waiting for nothing. I most likely won’t recommend, unfortunately.

February 12, 2026
Unprompted review
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Reply from Allsup, LLC

Kelsey, we understand how challenging and emotional the disability appeals process can be. Thank you for sharing your feedback. Our team reviews each case according to the criteria set by the Social Security Administration and aims to provide honest, respectful guidance from the beginning. It’s difficult when the SSA decides to deny a claim. We remain committed to supporting individuals with disabilities through this complex process and wish you the best moving forward.

Rated 5 out of 5 stars

Allsup is amazing !!

After getting denied multiple ties by the VA on my claims I found Allsup and thy did not disappoint !! Got me to 100% T&P with no issues , they worked fast !! Highly recommend them .

February 3, 2026
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Reply from Allsup, LLC

Donnie - thank you for your service and for sharing your positive experience! We are happy to have assisted with the process of getting you the benefits that you deserve!

Rated 1 out of 5 stars

We’re are all the negative reviews

We’re are all the negative reviews? Lol your core values are gimmicks to get customers! after you sighn they egnore you dismiss your concerns and there advocates call you 3 days before the trial with no knowledge of your case and then say they can’t download files from Allsup end result denied at hearing level schitsoaffective disorder bipolar type!!! 8 years diagnosed 4 years since the initial filing extensive medical history and they had no medical records like 14 day mental hospital stays 2 .5 years of counseling and psychiatric treatment extensive antipsychotics and antidepressants! And still denied that falls on Bonita Anderson who was subcontracted by Allsup! Let’s see if Allsup will delete this review lol I have a screenshot and will keep speaking my opinion as long as you keep subcontracting ssda certified advocates who don’t have to fallow your core values because they don’t punch your clock or collect benefits! So don’t say everyone you subcontract to represent the people that contracted Allsup are professionals because you have no way of knowing that if I passed the corse through the ssda to advocate for people your company would subcontract me with just a online certificate no experience! Bonita Anderson would not share my sons file audio file of the hearing and could not receive files from Allsup got that in text from the expert advocate the day before the hearing!!!!!! I have the transcript!!!! The audio file!!!!! 6 months later and now I know she was not prepared! And now I know why she didn’t want me to have the audio file of the hearing! Now the complaints are being filed with ssda against Bonita Anderson for unethical behavior and representation ! And against Allsup for falsely representing there core values! My advice hire a attorney in case you get a lazy over booked client tell and they botch the case for incompetence you can file a complaint with the bar association and they will have to answer to them and possibly loose there license to practice! Bonita Anderson didn’t have to worry about that but I will see to it that the ssda looks into this case in full detail and they revoke her certification! Hey Bonita you worked for my son !!!!!!!!!!!!!! Do your job !!!!!!!!!!!

July 30, 2025
Unprompted review
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Reply from Allsup, LLC

Your feedback is important, knowing the SSDI program is extremely stringent and it is difficult to experience denial by the SSA. We remain committed to advocating for claimants through this complex process.

Rated 5 out of 5 stars

Excellent support, especially at the hearing level

Brandon Kortgard took over my case at the hearing level and he is absolutely fantastic! He was extremely responsive, took the time to explain everything in detail, and made the process so much easier and less stressful. He is also very kind, compassionate, knowledgable, and you can tell he really cares! He was always professional, respectful, and fully prepared.

I used ALLSUP from the beginning of my disability claim and overall it's been a really positive experience. It didn't take too long to get someone on the phone if I had any questions. And they were always on top of things and made sure nothing fell through the cracks.

November 17, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your positive experience with Brandon and the Allsup team! We are happy to have helped from start to finish and are appreciative of you for trusting Allsup to tell your story!

Rated 5 out of 5 stars

Excellent Repersentation

This review is in regards to my disability hearing. I was represented by Brandon Kortgard. Brandon did an excellent job keeping on top of my case and keeping me informed on what I needed to do to be ready for my hearing. As a result, I was able to achieve a favorable result. Thanks.

December 15, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you David for your kind words. We appreciate hearing about your positive experience and are happy to have helped!

Rated 5 out of 5 stars

I’ve had no experience yet

I’ve had no experience yet . I answered questions

December 5, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you for your comments, we wish you the best of luck moving forward in the process with Allsup!

Rated 5 out of 5 stars

A Life-Changing Experience Allsup Made the Impossible Possible

I cannot express enough how grateful I am for Allsup. Before finding them, I tried another company and received absolutely no results. I was drained, discouraged, and honestly beginning to believe my VA claim would never be resolved. I researched and searched, but every path felt like a dead end—until Allsup became my lifeline.

From my very first conversation with Heather, everything changed. She didn’t just ask questions—she heard me. She treated me like a person, not a case number. She gave me something I hadn’t felt in a long time: hope. Heather made me feel valued, respected, and reassured that my fight wasn’t over.

Allsup stepped in and fought when I no longer had the strength to keep going. What I battled for years and couldn’t win on my own, they accomplished. They carried the weight I had been holding and turned my years of frustration into a long-awaited victory.

I am forever grateful to Heather and the entire Allsup team. They didn’t just help me win my case—they restored my faith and gave me a sense of justice I thought I’d never experience. I will recommend Allsup to anyone who needs an advocate who truly cares and refuses to give up.

November 14, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you Melesia for sharing your positive experience with Heather and the rest of our Allsup Veterans Appeals team. We are happy to have helped and are appreciative of you for trusting Allsup to tell your story!

Rated 1 out of 5 stars

Terrible customer service!

Terrible customer service!! Never can speak with a supervisor, hold times are ridiculous!

December 1, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you for your comments. We understand how important timely communication is and appreciate you sharing your experience. Our goal is always to provide exceptional service to all clients. While hold times may increase during periods of high call volume, we encourage you to use alternative ways to reach us, such as the Live Chat feature on our website. If a phone call is preferred, many of our departments offer a virtual hold option that allows you to keep your place in line, and an Allsup team member will return your call when it is your turn.

Rated 5 out of 5 stars

Allsup is a great company to have on your side

Allsup is a great company to have on your side when dealing with Social Security disability. If I would’ve had Allsup, I would’ve been approved, due to the professional staff and (Becky), they helped with the process to move forward and getting the job done. Thank you

November 18, 2025
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Reply from Allsup, LLC

Thank you David for your kind words. We appreciate hearing about your positive experience and are happy to have helped!

Rated 5 out of 5 stars

Miss Heather Dropp is a professional…

Miss Heather Dropp is a professional person she got what I needed and the staff is also very helpful Us veterans need people from Allsup Miss Dropp is awesome she me got money i would have never gotten she is a very special person thanks you all so much

October 27, 2025
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Reply from Allsup, LLC

Juan - thank you for sharing your positive experience with Allsup Veterans Appeals. We are happy to have helped and thank you for your service!

Rated 1 out of 5 stars

Your company had my hopes up high

Your company had my hopes up high. filed all your paper work out and went through your services and waited for weeks and paper work to come back. And weeks later I get phone call from you company which it took five min on your call saying that you can, t help me

September 22, 2025
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your feedback, Dwight. We understand how challenging and emotional the veterans disability appeal process can be. Our team reviews each case according to the criteria set by the U.S. Department of Veterans Affairs and aims to provide honest, respectful guidance from the beginning. We regret that your experience did not reflect the level of service we strive to provide. While we recognize that our approach may not be the right fit for everyone, we remain committed to supporting individuals with disabilities through this complex process and wish you the best moving forward.

Rated 5 out of 5 stars

Complex Case

The complete process for my very complex case was long but due to the nature of my conditions it was to be expected.
I definitely would like to take this opportunity to thank Mr. Brandon Kortgard for his amazing work and coordination,vast knowledge, competence and experience.
The company’s dedication, support services and ability to deliver with great results for myself was impeccable.
From the start of this process to finish the detailed information and support given by the company team was not only professional but transparent and concise.
Thank you again team Allsup.
George

October 10, 2025
Unprompted review

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