It was a great experience. Mr Rami at mehatet elraml branch helped us a lot, he listened carefully when I said how I wanted the glasses to be, he showed me a variety of glasses and gave me my time to... See more
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See what reviewers are saying
Menna was really helpful, she helped me choosing the right sunglasses, compared me price differences and even changed my phone when it powered off!
Honestly the best optics store I’ve ever dealt with and the best after sales service I’ve had a problem with my glasses and mr.ramy helped me with it . Service and staff 10/10 experience
My experience is always satisfactory , Mr Mohamad Hussien was so helpful as I had a certain issue to b solved , quality of products are great and the team is so helpful and supportive Thanks for ong... See more
Company details
Written by the company
Established in 1956, Al Mokhtar Optics GOLD has become a revered name in the eyewear industry, embodying a legacy of excellence and innovation. With over six decades of expertise, we have curated an exceptional range of premium sunglasses, eyeglasses, and ophthalmic lenses that surpass the stringent standards set by the USA, Canada, UK, and Europe. At Al Mokhtar Optics GOLD, our mission is clear: to provide our customers with not only superior vision but also unparalleled style and sophistication. Each pair of glasses in our collection is a testament to our unwavering commitment to quality and craftsmanship. From the finest materials to the most intricate details, every aspect of our eyewear is meticulously designed and executed to perfection. What truly sets us apart is our dedication to offering an experience that goes beyond mere functionality. We understand that eyewear is a reflection of one's individuality and personality, which is why we offer a diverse range of styles to suit every taste and preference. Whether you're seeking the latest trends or timeless classics, you'll find something to elevate your look at Al Mokhtar Optics GOLD. Our premium sunglasses not only shield your eyes from the sun's harmful rays but also make a bold fashion statement. Crafted with precision and attention to detail, each pair exudes luxury and sophistication. Our eyeglasses, on the other hand, are not just about improving vision – they're about enhancing your overall aesthetic and confidence. In addition to our extensive collection of eyewear, we also offer bespoke services to cater to the unique needs of our customers. Our team of skilled opticians and sales reps are dedicated to helping you find the perfect pair of glasses that not only complements your face shape and features but also reflects your personal style. At Al Mokhtar Optics GOLD, we believe that everyone deserves to see the world with clarity and elegance. That's why we strive to make premium eyewear accessible to all, without compromising on quality or craftsmanship. Experience the difference with Al Mokhtar Optics GOLD, where luxury meets functionality, and style knows no bounds. Visit us today and discover why we are the preferred choice for discerning eyewear connoisseurs worldwide.
Contact info
95 Champllion St, Alexandria, Egypt
- hello@almokhtaroptics.com
- almokhtaroptics.com
4.6
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The service was great the staff were…
The service was great the staff were helpful and honest and the product was nice and elegant
January 1, 2025
We were helped from the first moment…
We were helped from the first moment with great hospitality
November 4, 2024
Awesome and great
September 2, 2024
Very bad experience the eyeglasses are…
Very bad experience the eyeglasses are so bas and still damaged
It must be changed
July 3, 2024
Reply from Al Mokhtar Optics GOLD
Hello Ms. Heba,
We are truly sorry to hear about your negative experience with our eyeglasses. Your feedback is very important to us, and we apologize for any inconvenience caused.
Are you referring to order number #15131 made in October 2023? If so, please reach out to our customer service team at +201068277682 or hello@almokhtaroptics.com. We will be happy to assist you with a replacement if necessary or any other solution that can address the issue.
We are committed to ensuring your satisfaction and will do our best to resolve this promptly.
Very professional
July 2, 2024
Unprompted review
Great service
It's a good experience with al mokhtar gold , they have good service and professional people and they done the work before the time .
June 30, 2024
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