I was running 2 portable dehumidifier in the basement one I had connected to the sump pump pit and the other on the other side of the basement which I had to empty daily. I then decided to purchase t... See more
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I too had a humidifier go bad (E5 error message). After a somewhat prolonged process, I got a replacement unit shipped. It took more effort than I had thought but overall I was happy. After a couple o... See more
Been trying to get help from tech support for a month so I can purchase the correct electronic part to repair my unit. I believe the warranty on the electronics is only 1 year . With more than 20 emai... See more
I purchased an AlorAir Sentinel HD55s, which has WiFi capabilities. The dehumidifier is working fine, but even after successfully connecting the app and dehumidifier, the app does not work. I see many... See more
1.9
Poor
23 reviews
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Dont expect anything and hope for best the unit doesnt fail
app is still not working and to add to the below, now app is completely in total locked out. Tried creating new accounts on 4 different devices. Error "Login Expired."
Cant reset anything as no email is sent to reset. The one time months ago I received an email, it was all dead links.
2024:
The major reason for this unit purchase is the wifi app and its not working. Registered with every single one of these clumsy app's and reset the unit while trying to get it to work. Spent atleast 5 hours in total with these unbelivable flimsly app's. NONE OF THEM WORK.
AlorAir -R
AlorAir -R Lite
Argendon -R
AbeStorm -R
and few others.
NEED THIS CORRECTED ASAP as humidity is here! PLEASE HELP
Reply received June 2025 which is a joke (we are in JUNE of 2025):
I am so sorry for that,Our app is temporarily down for maintenance – but don’t worry! ⚙️✨ A brand-new app is launching in July 2025!
April 10, 2025
Unprompted review
Great customer service
Great customer service. I had a dehumidifier go bad under 1 year. After contacting warranty support and sending them the required photos and information, they promptly sent me a new unit.
No hassle, very easy to work with and great communication.
April 7, 2025
Unprompted review
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