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aloSIM Reviews 

2,671
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,863 reviews, reviewers had a great experience with this company. Customers frequently mention that the digital service is exceptionally easy to install and very straightforward to use during their international travels. Travelers consistently state that the dedicated customer support team is extremely helpful, highly responsive, and always ready to resolve any setup issues. Some reviewers were not happy with connection stability, mentioning occasional difficulties getting online or experiencing unexpected network failures upon arrival in foreign countries. Many consumers also noted that finding reliable signal coverage and stable network data can sometimes prove quite tricky when traveling across multiple distinct international destinations.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the service is easy to install, secure,... See more

Service

Customers consistently note ambiguous experiences with service, as while many reviewers praise the patient... See more

Product

Customers had ambiguous experiences with product, as many reviewers praised reliable connectivity across... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight extremely helpful and... See more

Application

Users describe ambiguous interactions with application, as some reviewers report that installation was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good. Would prefer you had hushed incorporated into your offers. Many problems on arrival in Canada from Italy due to connection settings. Four people tried before one young lady finally found t... See more

Company replied

Rated 4 out of 5 stars

The eSIM is easier than another type we had tried. The only issue I had was when switching between two countries in Europe it took awhile to disconnect from one and get on the other and when we landed... See more

Company replied

Rated 4 out of 5 stars

There were a number of glitches and confusing aspects but the staff were responsive to help me solve them. Some better instruction on how to avoid prematurely activating the product would be good. The... See more

Company replied

Rated 4 out of 5 stars

This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy... See more

Company replied


Company details

  1. Telecommunications Service Provider

About aloSIM

Written by the company

aloSIM is a free eSIM app available on the App Store and Google Play.

Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.

aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.

New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!

You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.

But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.

aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.

aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.

Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(2,671)

1,872 reviews in the last 12 months

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Rated 3 out of 5 stars

Make sure you have instructions available off line

The service works well but only when you have clear instructions especially when arriving to your destination country. Most of the times there will be no automatic connection to a local provider even if it says there will be- you will have to make changes in your phone settings so be sure to download the instructions BEFORE you leave your country.

September 24, 2026
aloSIM logo

Reply from aloSIM

Hi there Dinn!
Thank you so much for the honest feedback and the excellent advice! We totally agree: saving your eSIM setup instructions to your phone before you leave home is a pro traveler move.
Because every local network has different requirements, automatic connections can sometimes fail, requiring a quick manual tweak to your APN or Data Roaming settings upon arrival.
We completely understand that this can be a stressful moment, and we are using your feedback to improve our arrival instructions so they are much clearer for future trips.
Thanks for traveling with aloSIM!
--Wolf

Rated 1 out of 5 stars

Alosim does not work well

Alosim does not work well

October 7, 2026
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Reply from aloSIM

Hi Temson. Thanks for the feedback. Could you tell us a bit more about what happened? Was it the app, the data, or the connection itself? Please contact us at feedback@alosim.com so we can look into it and make this right for you.-- Brayan

Rated 5 out of 5 stars

It’s a best eSIM

It’s a best eSIM, it’s a good choice for travelers.

October 8, 2026
aloSIM logo

Reply from aloSIM

Hello! We appreciate your support and your kind words. We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Really easy to use

October 6, 2026
aloSIM logo

Reply from aloSIM

Thank you so much Diane!
We're thrilled you enjoyed using our app and that the process was quick and easy. We appreciate your support and hope to see you again!
--Wolf

Rated 5 out of 5 stars

Good service

Good service

October 6, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 4 out of 5 stars

Easy and it works

Almost self installed. Easy to use even for seniors. Downside no phone number and regular texting doesn’t work

October 7, 2026
aloSIM logo

Reply from aloSIM

Hi William!
We are so glad to hear the setup was a breeze for you!
Because aloSIM is a data-only service designed to get you online affordably, our eSIMs don't come with a phone number for traditional SMS texting. However, you can always use your data connection to text and call friends and family using apps like iMessage, WhatsApp, or Messenger.
Thanks so much for traveling with us!
--Wolf

Rated 5 out of 5 stars

Always signal in every location

Always signal in every location!
Customer service is very effective and efficient.

October 5, 2026
Unprompted review
aloSIM logo

Reply from aloSIM

Hello Andrea! We truly appreciate your trust and are so happy you had a great experience. Our team strives to provide exceptional service, and we look forward to serving you again in the future.
--Wolf

Rated 1 out of 5 stars

aloSIM for Namibia is useless

aloSIM for Namibia is useless. Extremely poor network coverage, even in Towns. No datatransfer at all. Very limited.

September 19, 2026
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Reply from aloSIM

Hello Gerold. We’re very sorry about this. It’s not the experience we want you to have, and the eSIM should have given you a working connection while you were there. Please contact us at feedback@alosim.com with your order details and we’ll get a refund started under our 30-day money-back guarantee.--Brayan

Rated 5 out of 5 stars

Simple and Reliable

I have been using AloSIM since 2025 on most of my international trips.
They are a little pricy yes, however connectivity is very good.
And simple to install/use.

October 7, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Strong and consistent service

Strong and consistent service. Easy installation. Easy to check usage. Worked perfectly for us in Kyoto

October 7, 2026
aloSIM logo

Reply from aloSIM

Hi Allan, Thanks!
We're glad our service was quick and to your liking.
We truly appreciate your trust!
--Wolf

Rated 1 out of 5 stars

No internet

We can not get the internet to work in the iPhone

October 6, 2026
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Reply from aloSIM

Hello Perlfrom. We’re sorry you’re having trouble getting online with your eSIM. If it’s still happening, please contact us as soon as you can at support@alosim.com or through chat in the app. Our team is available 24/7, even during holidays, and we’ll help get you connected as soon as you get in touch with us.-- Brayan

Rated 5 out of 5 stars

Very easy process and not very…

Very easy process and not very expensive. Good variety of options

October 6, 2026
aloSIM logo

Reply from aloSIM

Hello
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Easy to use

Easy to use, works perfectly I have used in different countries no problems at all

October 6, 2026
aloSIM logo

Reply from aloSIM

Hi there, Thanks!
We're glad our service was quick and to your liking.
We truly appreciate your trust!
--Wolf

Rated 4 out of 5 stars

Connection is very good so far I used…

Connection is very good so far I used it in 2 countries. Thank you

October 6, 2026
aloSIM logo

Reply from aloSIM

Hello there,
We truly appreciate your feedback!
It’s always a pleasure to hear that our customers enjoy their experience.
We appreciate you!
--Wolf

Rated 2 out of 5 stars

They only worked for the first time

They only worked for the first time, which is very important for me, as I need to contact someone at the airport. But afterwards, the connection seem have a lot of problems. It seems cannot connect with Internet.

October 5, 2026
aloSIM logo

Reply from aloSIM

Hi. This isn’t ideal, and the eSIM should have kept a stable connection after the first use. We’d like to investigate what caused it to stop working.

When you have a moment, please contact us at feedback@alosim.com with your order details and we’ll get a refund started under our 30-day money-back guarantee.--Brayan

Rated 1 out of 5 stars

I tried to load the esim but it kept…

I tried to load the esim but it kept failing. My credit finally ran out & wasted. Never will I use this service without some guarantee of a full refund option.

October 5, 2026
aloSIM logo

Reply from aloSIM

Hi James. We’re sorry about this, it’s not normal for an eSIM to keep failing to load after a proper installation. We’d like to check your setup and see what went wrong.

We do offer a full 30-day money-back guarantee, so please contact us at feedback@alosim.com with your order details and we’ll get a refund started for you.-- Brayan

Rated 5 out of 5 stars

Easy to use

Easy to use
Just turn off cell and choose e sim before boarding. Free hassle about first day roaming from my home plan.

October 6, 2026
aloSIM logo

Reply from aloSIM

Thank you so much for your kind words!
We're glad the setup was quick, easy, and completely to your liking. We appreciate your support and hope to see you using aloSIM on your next trip.
--Wolf

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