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aloSIM Reviews 

2,671
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,863 reviews, reviewers had a great experience with this company. Customers frequently mention that the digital service is exceptionally easy to install and very straightforward to use during their international travels. Travelers consistently state that the dedicated customer support team is extremely helpful, highly responsive, and always ready to resolve any setup issues. Some reviewers were not happy with connection stability, mentioning occasional difficulties getting online or experiencing unexpected network failures upon arrival in foreign countries. Many consumers also noted that finding reliable signal coverage and stable network data can sometimes prove quite tricky when traveling across multiple distinct international destinations.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the service is easy to install, secure,... See more

Service

Customers consistently note ambiguous experiences with service, as while many reviewers praise the patient... See more

Product

Customers had ambiguous experiences with product, as many reviewers praised reliable connectivity across... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight extremely helpful and... See more

Application

Users describe ambiguous interactions with application, as some reviewers report that installation was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good. Would prefer you had hushed incorporated into your offers. Many problems on arrival in Canada from Italy due to connection settings. Four people tried before one young lady finally found t... See more

Company replied

Rated 4 out of 5 stars

The eSIM is easier than another type we had tried. The only issue I had was when switching between two countries in Europe it took awhile to disconnect from one and get on the other and when we landed... See more

Company replied

Rated 4 out of 5 stars

There were a number of glitches and confusing aspects but the staff were responsive to help me solve them. Some better instruction on how to avoid prematurely activating the product would be good. The... See more

Company replied

Rated 4 out of 5 stars

This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy... See more

Company replied


Company details

  1. Telecommunications Service Provider

About aloSIM

Written by the company

aloSIM is a free eSIM app available on the App Store and Google Play.

Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.

aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.

New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!

You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.

But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.

aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.

aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.

Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(2,671)

1,872 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of installation

Ease of installation

October 20, 2026
aloSIM logo

Reply from aloSIM

Hi there, John. Thanks!
We're glad our service was quick and to your liking.
We truly appreciate your trust!
--Wolf

Rated 5 out of 5 stars

Great cell service in France

Connectivity to the network in France throughout my trip. Quick and reliable.

October 19, 2026
aloSIM logo

Reply from aloSIM

Hello Mary,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Great

Great ! Everything worked without problems.

October 8, 2026
aloSIM logo

Reply from aloSIM

Hello Mark,
Thank you!
We’re so happy to hear that you had a great experience with our service.
We appreciate your support!
--Wolf

Rated 1 out of 5 stars

I have already given you feedback on my…

I have already given you feedback on my last experience. Previous trips have been fine. On this trip to Europe the download did not work. Your staff cancelled it and downloaded another 30 days package. In the entire trip it did not work. No minutes were registered as used. So it was a wasted purchase.

October 20, 2026
aloSIM logo

Reply from aloSIM

Hello Philip. Thanks for sharing this again. I can see our team was able to help you when you reached out, so we wonder if our support message may have been missed along the way.

Please contact us at feedback@alosim.com so I can personally review your case and the previous interactions with our team.-- Brayan

Rated 5 out of 5 stars

easy to use

easy to use, and good signal.

October 19, 2026
aloSIM logo

Reply from aloSIM

Hi Flora! We’re so happy to hear that you had a great experience with our service.
Keeping it quick and easy is what we do best, and we look forward to serving you again.
--Wolf

Rated 5 out of 5 stars

Perfect

I used a alo esim for a week in Tunisia. It worked perfectly from the moment I got off the plane. Would recommend 100%

October 17, 2026
aloSIM logo

Reply from aloSIM

Hi Richard!
We truly appreciate your trust and are thrilled you had such a great experience.
We strive to provide exceptional service, and we hope to see you again!
--Wolf

Rated 4 out of 5 stars

This was a great experience

This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy when my flight was unexpectedly cancelled, and I had to rearrange my reservations in the states.

October 19, 2026
aloSIM logo

Reply from aloSIM

Thanks so much for your review!
We’re so glad you enjoyed your experience with us.
If you have any suggestions on how we can earn that fifth star next time, please let us know.
We’re always striving to improve!
--Wolf

Rated 3 out of 5 stars

Asia esim

Traveling in Taiwan a d South Korea. Bought Asia esim, tried everything as by book and it does not work in Taiwan. Will try again in Korea, but have no expectations. Bought new Taiwan only esim and it works.
It looks I wasted money for Asia card.

October 14, 2026
aloSIM logo

Reply from aloSIM

Hi there! We are incredibly sorry that the Asia regional package wouldn't connect for you in Taiwan.
Since you had to buy a separate Taiwan eSIM to get online, we would love to issue a refund for the Asia package if it doesn't work while you are in South Korea either.
Please email our human support team directly at support@alosim.com so we can get that refund sorted out for you under our full 30-day money-back guarantee if your eSIM has any more issues.
--Wolf

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services! Five stars! Customer services Rep very helpful and responsive!

September 1, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thank you so much for your kind words!
We’re so happy to hear that you had a great experience with our service.
Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us.
We appreciate your support and look forward to serving you again in the future.
--Wolf

Rated 5 out of 5 stars

Service in Romania

Nice, easy setup process and good service in Romania

October 18, 2026
aloSIM logo

Reply from aloSIM

Thank you for the review, Misha! We’re so happy our service worked properly during your trip to Romania.
We appreciate your support and look forward to serving you again in the future.
--Wolf

Rated 5 out of 5 stars
aloSIM logo

Reply from aloSIM

Hello Jose! We are thrilled you enjoyed using aloSIM.
Our team works hard to provide exceptional service, so we truly appreciate your kind words and trust.
--Wolf

Rated 4 out of 5 stars

My recent review. All good.

Like in the recent past, everything continues to run smoothly.

October 18, 2026
aloSIM logo

Reply from aloSIM

Hello Stephen,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 4 out of 5 stars

Easy to use

Easy to use , good networks

October 18, 2026
aloSIM logo

Reply from aloSIM

Hi there Pierre, thanks!
So glad our service was quick and to your liking.
We appreciate you!
--Wolf

Rated 5 out of 5 stars

Customer service #1

You customer service agents are amazing and very knowledgeable. Esim is easy to purchase and works great!

October 18, 2026
aloSIM logo

Reply from aloSIM

Hello there Rada,
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the quality of aloSIM.
Our team strives to provide exceptional service and is available 24/7 to help you with any situation.
Your trust means a lot to us.
--Wolf

Rated 5 out of 5 stars

awesome …

You service is impressive and highly reliable.

October 17, 2026
aloSIM logo

Reply from aloSIM

Hello there,
We truly appreciate your feedback!
It’s always a pleasure to hear that our customers enjoy their experience.
We appreciate you!
--Wolf

Rated 5 out of 5 stars

Totally operating when I needed it to be

Totally operating when I needed it to be

October 11, 2026
aloSIM logo

Reply from aloSIM

Hello Ed,
Thank you!
We’re so happy to hear that you had a great experience with our service.
We appreciate your support!
--Wolf

Rated 5 out of 5 stars

Easy to use

Easy to use; good rates; and the service was seamless

October 17, 2026
aloSIM logo

Reply from aloSIM

Thanks so much for the feedback Michael!
We truly appreciate your trust and are so glad our service was quick and easy. We look forward to serving you again in the future.
--Wolf

Rated 5 out of 5 stars

Good connection everywhere

Good connection everywhere

October 17, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

I contacted customer service and they…

I contacted customer service and they corrected an error I made. They were great at solving the issue and then providing the best solution to move forward. Very appreciated for the prompt resolution.

August 21, 2026
aloSIM logo

Reply from aloSIM

Hello Bruce,
Thank you so much for your kind words!
Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us.
We look forward to serving you again in the future.
--Wolf

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