Very good. Would prefer you had hushed incorporated into your offers. Many problems on arrival in Canada from Italy due to connection settings. Four people tried before one young lady finally found t... See more
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The eSIM is easier than another type we had tried. The only issue I had was when switching between two countries in Europe it took awhile to disconnect from one and get on the other and when we landed... See more
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There were a number of glitches and confusing aspects but the staff were responsive to help me solve them. Some better instruction on how to avoid prematurely activating the product would be good. The... See more
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This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy... See more
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Company details
About aloSIM
Written by the company
aloSIM is a free eSIM app available on the App Store and Google Play.
Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.
aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.
New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!
You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.
But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.
aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.
aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.
Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.
Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.
aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.
New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!
You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.
But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.
aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.
aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.
Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.
Contact info
45 R. O'Connor St Suite 1420, K1P1A4, Ottawa, Canada
- support@alosim.com
- alosim.com
4.0
Great
3K reviews
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Very cost effective way to stay online…
Very cost effective way to stay online and connected while traveling outside the EU. Australia and USA are my main experiences, and never any problem, always good service, and no unexpected fees.
October 15, 2026
Reply from aloSIM
Hello Kenneth!
Thank you so much for the awesome review!
We are thrilled to hear you've had such reliable and cost-effective experiences using aloSIM in Australia and the USA.
Keeping you connected with zero hidden fees is exactly what we are all about.
Thanks for choosing us for your travels, and we'll be right here for your next trip!
--Wolf
The same thing went wrong as in the…
The same thing went wrong as in the past. It is difficult to find the code number needed to activate the sim amongst the visuals of the SIM cards.
The help line does respond but it seems that it’s an automated reply at first because the specific problem is not addressed.
I have struggled several times now and will look at other e-sim possibilities.
October 15, 2026
Reply from aloSIM
Hello Antoinette. Thanks for the feedback, and we apologize for the trouble you’ve had with the setup. We’d like to hear more about the issues you ran into.
On the support side, we offer self-service options to help you get answers faster, but you can ask to speak with a human at any point during your chat. Our support experts are ready to help 24/7.
Please contact us at feedback@alosim.com so we can look into making this experience better for you.--Brayan
Followed all the correct steps but…
Followed all the correct steps but unable to use esim in Hong Kong and Taiwan.
October 4, 2026
Reply from aloSIM
Hi Winnie. We apologize for the trouble getting connected in both destinations. I can see I helped you with a resolution on this, so if you need any further support, please reply on that same thread and we’ll keep helping you from there.-- Brayan
Any problems quickly addressed
Had some issues with connecting to Sim in Turkey and in Morocco but the support team was always there to help whatever the time day or night.
Happy to use AloSim on all my future trips.
October 12, 2026
Reply from aloSIM
Hello Evie,
Thank you so much for your kind words and for taking the time to leave a review!
We're so glad to hear that our Support Team was able to assist you.
Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us.
We appreciate your support!
--Wolf
It never installed and activated in my…
It never installed and activated in my phone when I arrived to my destination. I just spent money nothing.
October 14, 2026
Reply from aloSIM
Hi Jesse. We're truly sorry to hear about this. We have a great support team available 24/7 via chat, so please reach out anytime you need help on a future trip. You can also write to us at feedback@alosim.com with your order details and we’ll start your refund under our 30-day money-back guarantee.-- Brayan
My first foray into the world of esim
My first foray into the world of esim. Free with my Windscribe subscription, was easy to set up and worked perfectly on my Thailand holiday. Very happy with how it worked. The free phone number from Hushed never worked, but I see that as a Hushed problem, not alosim.
October 14, 2026
Reply from aloSIM
Hello Mark!
Thank you for the awesome review!
We love hearing that the Windscribe eSIM promo kept you perfectly connected during your Thailand holiday.
Believe it or not, Hushed and aloSIM are actually sister companies run by the same team! We would love to make things right and get that free phone number working for you, too. Please send a quick message to support@hushed.com so our team can look into it.
Hope to connect with you again on your next trip!
--Wolf
I could never get very good cell…
I could never get very good cell service with Alo eSIM so I had to switch to a competitor.
October 14, 2026
Reply from aloSIM
Hi there, Tim!
We are incredibly sorry for the poor cell service.
It is beyond frustrating when your phone struggles to connect to the strongest local network.
Since your aloSIM package didn't provide the reliable connection you needed, we would love to issue a refund for your purchase under our full 30-day money-back guarantee.
Please email our human support team directly at support@alosim.com so we can make things right for you!
--Wolf
Reply from aloSIM
Hello there,
Thank you so much for your kind review!
We're so glad to hear that our Support Team was able to assist you.
It’s always wonderful to hear that their efforts are appreciated.
We’re grateful for your support and look forward to serving you again soon.
--Wolf
Reply from aloSIM
Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf
Great 👍 Customer service!
October 14, 2026
Reply from aloSIM
Hello Bill,
Thank you so much for your review!
We're so glad to hear that our Support Team was able to assist you.
Our team strives to provide exceptional service.
We appreciate you!
--Wolf
Just so easy to set up
Just so easy to set up. Will use again next time I’m over seas
October 14, 2026
Reply from aloSIM
Hi there, thanks!
So glad our service was easy to set up and to your liking.
We appreciate you!
--Wolf
I couldn't use the eSim in Ajijic
I couldn't use the eSim in Ajijic, Mexico, and would like to request a refund at this time.
October 3, 2026
Reply from aloSIM
Hi Gina. Apologies for the issue with your eSIM. We offer great coverage in most of Mexico, so we'd like to have a look at your setup and investigate this.
Please reach out at feedback@alosim.com and we’ll process your refund, which is covered by our 30-day money-back guarantee.--Brayan
We found ourselves paying hundreds of…
We found ourselves paying hundreds of dollars when we got home because Alosim did not protect us from roaming charges from our Canadian service provider. We’ve used many esims before this without difficulty.
May 20, 2026
Reply from aloSIM
Hello Elizabeth. We’re sorry to hear about this, and we would like to further investigate. As long as roaming is turned off on your primary SIM with your provider, these charges shouldn’t have happened.
We’d like to better understand what happened with your setup. Please contact us at feedback@alosim.com so we can go over the settings together and review them.--Brayan
Was not able to load eSim when I…
Was not able to load eSim when I arrived in turkey. I had activated it before i left Germany
October 11, 2026
Reply from aloSIM
Hello. We apologize for the trouble getting connected in Turkey. Since you installed the eSIM before leaving Germany, it should have worked once you landed, so we’d like to look into what happened.
If you still need help getting online, our team is available 24/7 at support@alosim.com, even if the app isn’t accessible there due to local government restrictions. Please also contact us at feedback@alosim.com so we can review your case and get a refund started.--Brayan
Intermittent connectivity at times…
Intermittent connectivity at times using Hutch as the network provider in srilanka. SIM Is Not reliable when you need the service.
October 5, 2026
Reply from aloSIM
Hi. Thanks for your feedback, and that’s not how your eSIM should perform.
Since you were connected through Hutch, we’d like to check how the eSIM was working on that network during your stay. Please write to us at feedback@alosim.com with your order details, and our team will look into what caused the interruptions and arrange a refund, where applicable, under our 30-day money-back guarantee.-- Brayan
Excellent support but often issues installing
Your support people are excellent but I seem to have issues almost every time I purchase or top up an eSIM. So I feel like I shouldn’t have so many issues, but your support people are great at solving the problem, whatever it ends up being.
October 10, 2026
Reply from aloSIM
Hello there,
Thank you so much for your kind words!
We're sorry for the continued issues you have encountered.
Our team strives to provide exceptional service.
Your trust means a lot to us.
--Wolf
Travel to the USA
E-sim easy to use and could be relied upon during our travels to the US.
September 24, 2026
Reply from aloSIM
Thanks so much for your review Cheryl!
We’re so glad you enjoyed your experience with us.
If you have any suggestions on how we can earn that fifth star next time, please let us know.
We’re always striving to improve!
--Wolf
AloSIM - not enough coverage in smaller zones
AloSIM was great at the beginning of my trip in Italy, especially for the big cities. But when I was in smaller areas, specifically the coast of the Cinque Terre area, I could rarely pick up the providers offered by aloSIM. For some reason, the network Iliad was the only option, which isn't supported by your company. This was disappointing, as well as somewhat anxiety provoking as a single woman traveller. I couldn't view maps or connect with people that were important to me, unless I hunted around for WiFi at random cafes. Generally a great app, but for two weeks of my time in Italy, there was no connection.
October 7, 2026
Reply from aloSIM
Hi there! We are incredibly sorry for the lack of coverage in Cinque Terre. We completely understand how stressful it is to be disconnected and without maps as a solo traveler!
While our Italian partner networks have great city coverage, their tower signals can unfortunately struggle to reach rugged coastal areas, preventing your eSIM from connecting. Please email us at support@alosim.com so we can make this right for you!
--Wolf
First time user
First time user. Found the app easy to use, and very simple to get started and to reload on the go.
October 12, 2026
Reply from aloSIM
Hello Jamie,
Thanks! We're glad you found aloSIM quick and simple to use.
We strive to make this experience as simple and easy for our users as possible.
Hope to see you again on your next trip!
--Wolf
What I needed was phone, text and data
I am not truly savvy with tech. Being in a different country I found I indeed did need to be able to use my phone and to get texts other than through Apple.
October 11, 2026
Reply from aloSIM
Hello. Thank you for sharing this. Our aloSIM eSIMs provide data only, so they don’t include a phone number for regular calls or texts. With data, you can still call and message through apps like WhatsApp, and if you’d like a number of your own while travelling, our sister app Hushed offers one for calls and texts.
If you’d like help getting set up for your next trip, please reach out to us at feedback@alosim.com and we’ll walk you through it.--Brayan
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