Simple, reliable, convenient top-up with crypto stablecoins. A little bit substantial spread in BTC (60USDT approximately). Crypto withdrawals take more time then deposits. Wait for 24 hours and then... See more
Company replied
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See what reviewers are saying
Absolutely awful. I v've never seen worse company. I transferred money to deposit account but forgot tag. Every baby knows that without tag usdt go to Alpari 's account. The people from Alpari spen... See more
Company replied
So far so good. I am using them for a year and so far the spread and price feed on ECN account are good. Commissions are low, so I like the trading conditions they offer. What I don't like is th... See more
I am very dissatisfied with Alpari and I will no longer trade with this broker. All candles show gaps between open and close, and there are strange shadows that completely distort price action. The ca... See more
Company replied
Company details
Written by the company
Alpari is one of the world’s longest-established global financial trading brands trusted by 1+ million clients, with a footprint in a large number of countries worldwide. We offer a comprehensive trading service that aims to provide traders of all kinds with a gateway to global opportunity, which is reflected in our dedication to building products and services clients value and serves everything they would need to access and trade hundreds of instruments across the FX, Metals, Commodities, Indices, Stocks and Crypto markets with spreads starting from zero, ultra-low commissions, and great leverage to maximise opportunities; in addition to secure payment systems with more than a dozen regional and global payment options to safely deposit or withdraw trading funds. We offer competitive pricing, rapid execution, an array of trading tools, advanced trading platforms and free access to financial news and analysis to help our traders on every step in their trading journey. We cater to every trading enthusiast, as we provide a complete online educational service, a customer service hotline in the trader’s local language and the confidence to start trading, knowing that we have our clients’ best interests at heart.
Contact info
Bonovo Road – Fomboni, Island of Mohéli – Comoros Union, Fomboni, Comoros
- +44 2045 771951
- alpari.com
Breach of guidelines
Hello
Hello, good day
I made a deposit 5 days ago, but due to the difference in Alpari and Top Change email, my Alpari account was not charged, although Top Change gave a tracking code and informed the broker that the deposit was made correctly and there was no problem, but my problem is still not solved.
Although Top Change changed my Top Change email at my request and it is now the same as Alpari email.
Please look into it.
July 27, 2025
Reply from Alpari
Dear Parvin,
Thank you for sharing your feedback. We understand your concern regarding the deposit delay and appreciate the details you’ve provided about the email mismatch.
Please note that for security and verification purposes, the email addresses between linked accounts must match. Since you’ve updated your Top Change email, kindly submit your account details and the tracking code securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can review and resolve this promptly.
Best regards,
The Alpari Team
would happily give you 5 stars!
Hi Alpari,
I've had a great experience with your service and would happily give you 5 stars!
Thanks,
Sajeesh k
July 31, 2025
Reply from Alpari
Dear Sajeesh,
Thank you for your wonderful feedback. We’re delighted to hear that you’ve had a great experience with our services and truly appreciate your support.
Best regards,
The Alpari Team
We can't communicate with customer…
We can't communicate with customer agent
It's showing every time error
July 24, 2025
Reply from Alpari
Dear Krishna,
We’re sorry to hear about the difficulties you faced reaching our support team. Please submit your details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so we can investigate and assist you directly.
Best regards,
The Alpari Team
Reply from Alpari
Dear Sajeesh,
Thank you for your feedback. We’re sorry to hear you’re facing issues with your bank account. Kindly submit a ticket via our support channel at https://alparisupport.zendesk.com/hc/en-gb/requests/new, and our team will be happy to assist you further.
Best regards,
The Alpari Team
Helping for new investors for trading and investment so purposefully get an idea 💡 how to fulfill the dreams
Nice and valuable it's a fine place and time for everyone
July 15, 2025
Reply from Alpari
Dear Raghul,
Thank you for your kind words. We’re pleased to know that you find our platform helpful and valuable, especially for new investors. Supporting your trading goals is our priority, and we’re here to help you every step of the way.
Best regards,
The Alpari Team
I had a minor issue with a trade
I had a minor issue with a trade, and the support team resolved it quickly and efficiently.
June 12, 2025
Unprompted review
Reply from Alpari
Dear Layla,
Thank you for your kind feedback. We're pleased to hear that our support team was able to resolve your issue efficiently. Your satisfaction is important to us, and we remain committed to providing a smooth trading experience.
Best regards,
The Alpari Team
Reply from Alpari
Dear Jaleel,
We’re sorry to hear you’re experiencing difficulty with your withdrawal. That is not the experience we want for our clients.
To assist you further, please raise a support request through our official channel here: https://alparisupport.zendesk.com/hc/en-gb/requests/new. Kindly include your account details so our team can investigate and resolve this promptly.
Best regards,
The Alpari Team
Easy access for all .good
July 9, 2025
Reply from Alpari
Dear Baskaran,
Thank you for your feedback. We're glad to hear that you're finding Alpari accessible and easy to use. We appreciate your support and look forward to serving you further.
Best regards,
The Alpari Team
Order execution must be fast like fx…
Order execution must be fast like fx pro or exness
July 13, 2025
Reply from Alpari
Dear Rizwan,
Thank you for sharing your feedback. We’re glad to hear your thoughts and take your comments seriously. We continuously work to enhance our order execution speed and overall trading experience.
Your input helps us improve, and we appreciate your trust in Alpari.
Best Regards,
The Alpari Team
Great services and best broker
Great services and best broker, low spreads, and high leverage.
June 30, 2025
Reply from Alpari
Dear Lucian,
Thank you for your positive feedback. We're glad to hear you’re enjoying our services, competitive spreads, and flexible leverage. Your satisfaction is important to us, and we look forward to supporting your trading journey.
Best Regards,
The Alpari Team
Otp is creating a problem to view the…
Otp is creating a problem to view the open position status.
Need to simplify
July 1, 2025
Reply from Alpari
Dear Sunita,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties with the OTP process affecting your ability to view positions. We’ll share this with our technical team for review. In the meantime, please reach out to our support team for direct assistance: https://alparisupport.zendesk.com/hc/en-gb/requests/new
Best Regards,
The Alpari Team
Deposite bonus is 100% show after…
Deposite bonus is 100% show after deposit could not any bonus. Fraud commitment.dont trust him.
June 24, 2025
Reply from Alpari
Dear Ramdas,
We’re sorry to hear about the confusion regarding the deposit bonus. Our promotional offers always come with specific terms and conditions, including eligibility criteria and activation steps.
To assist you further, please reach out to our support team and share your account details here: https://alparisupport.zendesk.com/hc/en-gb/requests/new. We’re committed to ensuring full transparency and support.
Best regards,
The Alpari Team
Reply from Alpari
Dear Amrutha,
We’re sorry to hear about your experience. We aim to ensure all our clients receive clear and helpful guidance. Kindly share more details or reach out via our support page so we can better understand and assist you: https://alparisupport.zendesk.com/hc/en-gb/requests/new
Best Regards,
The Alpari Team
deducted 5291$ from my profits!!!
they deducted from my account 5291$ in profits, it's a scam broker avoid it at all costs!
May 13, 2025
Unprompted review
Reply from Alpari
Dear Khaled,
We’re sorry to hear about your concern. Please be assured that Alpari operates under strict regulatory guidelines and does not arbitrarily deduct profits from client accounts.
To investigate this matter fully, we kindly ask you to share your Alpari account ID and relevant details via our secure support portal:
https://get.alpari.help/hc/en-gb/requests/new
We’re here to assist and clarify any issues.
Best Regards,
The Alpari Team
Alpari is a scam company
Alpari is a scam company. Alpari is a market maker. And by cutting ping, increasing spreads overnight and candlesticks, they are trying to cause losses for the customer.Alpari's technical and support system is very weak and instead of fixing the shortcomings, they are trying to justify and impose losses on the customer.I recommend avoiding Alpari and be careful with your capital.
April 29, 2025
Unprompted review
Reply from Alpari
Dear Aaliyah,
Alpari operates under strict regulatory standards and is committed to transparency, fair execution, and protecting client interests. We do not manipulate spreads or interfere with client trades. Market conditions such as volatility and liquidity can impact spread levels and pricing, this is industry standard across all brokers.
If you’ve experienced a specific technical issue, we strongly encourage you to contact our support team directly so we can investigate it thoroughly:
https://get.alpari.help/hc/en-gb/requests/new
We value honest feedback and remain committed to improving the trading experience for all clients.
Best Regards,
The Alpari Team
Commission and spread are high.
Commission and spread are high.
Ping for server not good.
April 10, 2025
Reply from Alpari
Dear Mehdi,
Thank you for your feedback. We appreciate your comments regarding commissions, spreads, and server connectivity. Your input has been noted and shared with our team as we continue working to improve the trading experience for all clients.
Best Regards,
The Alpari Team
Deposit and withdrawal without problems
I have been working with Alpari for 7 years now. There have been no problems during this time. Many ways to deposit and withdraw funds.
April 20, 2025
Reply from Alpari
Dear Елена,
Thank you for your continued trust over the past 7 years. We're glad to hear you've had a smooth experience with deposits and withdrawals. Your support means a lot, and we look forward to continuing to serve you.
Best Regards,
The Alpari Team
Reply from Alpari
Dear Ali,
We’re sorry to hear that your experience didn’t meet expectations. We’d like to understand more about what happened and how we can assist. Please reach out to our support team here: https://get.alpari.help/hc/en-gb/requests/new so we can look into this further.
Best Regards,
The Alpari Team
There are many questions about my…
There are many questions about my account. It is impossible to get in touch with a manager.
April 18, 2025
Reply from Alpari
Dear Farit,
We’re sorry to hear about the difficulty you've had reaching our team. Please contact us via live chat or submit a support request here: https://get.alpari.help/hc/en-gb/requests/new, and our specialists will assist you promptly. We're here to help resolve any concerns regarding your account.
Best Regards,
The Alpari Team
Big fee when deposit or withdraw
Big fee when deposit or withdraw. No more pamm accounts
April 18, 2025
Reply from Alpari
Dear Andrey,
Thank you for your feedback. We understand your concerns regarding fees and the removal of PAMM accounts. Deposit and withdrawal fees may vary depending on the payment method and provider. Your input is valuable, and we’ll continue working to enhance your experience.
Best Regards,
The Alpari Team
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