Biiiigggg, huuugeee, scamers! Please, stay away! Well I sure would love to know where are they?! What name are they using now? Yes, I think Facebook, finally, vanished them! And it was about time to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I say decent treatment. The item I ordered arrived in the Netherlands sooner than I expected, so 4 stars for that. I was not very impressed with it so I tried to find somehing regarding a return p... See more
I placed in order through your website and still haven't received the product it keeps telling me if I want another discount after they had already taken the money out of my account. I do not want a d... See more
I ordered a product and two days later Alpha Buying sent me a fake tracking number from FedEx. I have communicated with the customer service that you can only do online no phone numbers. I have only... See more
Company details
Contact info
Don't Order from Alpha Buying!!
I ordered a travel keyboard phone case, which I had seen advertised on Facebook, from this company. It took quite some time before it was delivered. There was also an optical pen air mouse with it that I did not order. The money ($60.93)was paid from my Paypal account on May 14, 2018. I contacted this company and asked how they required a return to be made and requested a refund of my money because I was dissatisfied with the product. They informed me that returns were accepted only if the product was defective or damaged during shipping and refused to refund my money. It did not end there. I received another travel keyboard phone case, exactly like the first one, a few days ago. I checked my Paypal account and found that $40.96 had been paid to this company for the duplicate product that I did not order! I am a 77-year-old widow with Social Security as my only income, and I've lost $101.89 to this company. I'm thinking this is some kind of scam! Doesn't even deserve one star rating.
June 22, 2018
Unprompted review
Bought a Tuban backpack off them which…
Bought a Tuban backpack off them which took ages to come. I didn't open it straight away as I'd bought it for a trip which wasn't for a few weeks. When I did open it there was faulty stitching which ruined the bag and which obviously hadn't been checked before leaving the factory!
DO NOT BUY FROM ALPHA BUYING. THEIR PRODUCTD ARE RUBBISH!
June 8, 2018
Unprompted review
Do not buy from them
I've been waiting for over 2 months for my products. They have not emailed me, or replied to my emails. Also, the reference number does not work on their website tracking shipment search. Must be a scam. Do not buy from them...
June 6, 2018
Unprompted review
I ORDERED SOMETHING OVER A MONTH AGO…
I ORDERED SOMETHING OVER A MONTH AGO AND I HAVENT RECEIVED ANYTHING AND NO RESPONSES
DO NOT USE THEM
May 21, 2018
Unprompted review
I said decent treatment, but now think it is poor.
I say decent treatment. The item I ordered arrived in the Netherlands sooner than I expected, so 4 stars for that. I was not very impressed with it so I tried to find somehing regarding a return policy. Cannot find anything so far and reply from the helpdesk did not help. So at this point 3,5 stars: good experience with a tiny friction.
Will update this review.
Update May 28th 2018
I have not heard anything from Alpha Buying, not even a mail saying that there is no return policy. I really have to make it a two star review. Sorry, guys.
May 13, 2018
Unprompted review
Very low quality
Took 3 weeks for delivery. Product is nowhere near the quality or functionality displayed on the site.
Make it worse removing the included usb dongle from my laptop caused the dongle to break and left a piece stuck in my laptop! (same day I got the damn device)
Have emailed requesting my money back and a return package so i can send their junk back.
(side note: The feed back for the device is all 5 star reviews, I added my 1 star review including image of the broken receiver and that review has not appeared - make of that what you will)
April 24, 2018
Unprompted review
DO NOT USE THIS COMPANY!
I placed an order on April 4th and received a confirmation of shipping April 10th. However, the tracking number is no good and the company will not respond to several emails. Do not use this company!! Disputing the charge!
April 23, 2018
Unprompted review
NO item. NO tracking. NO response. NO money back!
Waited one month so far for my item to be delivered. Cannot get anyone to respond to me now. NO item. NO tracking. NO response. NO money back!
Astonishing.
April 10, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.