AlphaESSLife DE Reviews 46

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Battery Store

Written by the company

AlphaESS wurde im Jahre 2012 gegründet und hat sich auf Herstellung und Lieferung von marktführende Energiespeicherprodukte sowie intelligenten Energiemanagementlösungen für private und kommerzielle Kunden spezialisiert.


Contact info

3.4

Average

TrustScore 3.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Trading on the imbalance market??

I bought a 32,8 kWh battery with inverter (Smile G3 T10-INV ) for trading on the electrical imbalance market in Holland, spring 2024. After 6 months waiting the installation was on aug 28. From the first moment until now SOC data are missing. For storage solar energy it is working fine, but that was not the purpose why I bought this system. So the energy compagny is until now not able to calculate exactly how much KW and which price the battery discharge or charge. Repeatedly I contacted the distributor (Solshare) in Holland. This contact was always fast and fine. They still working on a solution to integrate the SOC data and the data from the current meter from AlphaESS itself in the algorithm from the energy compagny, Takes much, much more time than I expected. The time to earn the battery back is also much longer than expected, 15-20 years or more.
I will update this review in a couple of months if this problem is solved.

December 23, 2024
Unprompted review
Show reviews in all languages. (46 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look