Alphaila Reviews 

12
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics Store

Written by the company

Alphaila est une boutique en ligne spécialisée dans l'électronique grand public et les accessoires high-tech, livrant partout en Belgique et aux Pays-Bas, avec un service entièrement bilingue en français et en néerlandais. Notre catalogue couvre l'essentiel de la vie numérique : smartphones et tablettes, ordinateurs portables et accessoires informatiques, écouteurs et enceintes Bluetooth, montres connectées, consoles et jeux vidéo, téléviseurs, appareils photo, petit électroménager, ainsi qu'une large gamme de câbles, chargeurs et coques. Chaque produit bénéficie de la garantie légale européenne de deux ans. Nous nous appuyons sur trois principes simples : clarté (fiches produits honnêtes, prix TVA incluse, aucun frais caché), rapidité (commandes expédiées le jour même avant 17h, livraison en 2-4 jours en Belgique et 3-5 jours aux Pays-Bas via DPD et GLS) et confiance (paiements sécurisés Bancontact, iDEAL, PayByBank et cartes bancaires, droit de rétractation de 14 jours, retours simplifiés). La livraison est gratuite dès 50 € en Belgique et dès 75 € aux Pays-Bas. Notre équipe support répond en français et en néerlandais du lundi au vendredi. Chez Alphaila, notre objectif est simple : rendre l'achat d'électronique en ligne rapide, transparent et sans stress pour chaque client du Benelux.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(12)

11 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This website is not genuine

This website is not genuine, they gave me fake two fake accounts. I didn’t receive my purchase. Everything is fake. Please people out there, be careful with Alphaila.com or org. Double fake accounts.ln all the websites is not genuine. Info @alphaila.com ; very fake

July 4, 2026
Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look