Alphalive Reviews 

58
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Alphalive.io is a scam i lost over 30k and saw millions of others investment i have a contant number that one of them slipped up with (paul rusk) if he even exists.. if you want to know pls find me... See more

Rated 1 out of 5 stars

Notice that Alphalive.io are bunch of scammers and thieves! their answers always "Alphalive engages with the clients to solve disputes and require more information"!!! my reply to Alphalive YOU ARE SC... See more

Company replied

Rated 3 out of 5 stars

It's better to inform your client in-advance about the minimum money that you required for investment. Imagine I was asked to deposit 1000usd immediately? I decided not to continue this progra... See more

Company replied

Rated 1 out of 5 stars

Shongwe as find is no where to be found on his wataspp number and has he has said I will lose my profit and he did say it like that.God bless Tracy and shongwe.The alpha live trading is a scammed for... See more


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1.6

Bad

TrustScore 1.5 out of 5

58 reviews

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1.6

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(58)

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Rated 1 out of 5 stars

Alphalive not as good as they Make Out

Did not get given the mentoring that was promised when i signed up. Emphasised that I was a beginner but sales team reassured me not to worry as I’d be helped & supported all the way.
All my account manager was telling me to do was deposit more funds to make
more profits & commissions for himself! This was despite telling him I couldn’t. I was able to stand my ground but he would quite happily see people put more funds in than they could afford.

Be careful if you use this platform.

September 11, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Phil
We would like to apologize for any inconvenience that might be caused.
Please be advised that we have looked in the system for an account under the name of Phil we were unable to find one.
Can you please provide us with more information regarding your account such as the email address or the phone number used for the registration so we can check your account and be able to assist you further.
We are expecting your reply.

Rated 4 out of 5 stars

Nice support~

Finally, a platform that is capable to provide services tailor-made for crypto traders!

September 9, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Tremblay Huff,

Thank you for choosing our system!
As you know we always thrive to provide the best service for our clients and we are glad that we met your expectations.

Rated 3 out of 5 stars

Not clear.... It's better to inform your client…

It's better to inform your client in-advance about the minimum money that you required for investment.

Imagine I was asked to deposit 1000usd immediately?

I decided not to continue this program. I hope I can refund my registration fee soon.

P.S. I deleted my two reviews but i didnt delete this to warn people. Anyway, i have already refunded my money after one month.

September 1, 2020
Unprompted review
Alphalive logo

Reply from Alphalive


Dear Fai Zah,

We would like to apologize for any inconvenience that might be caused.
Please be advised that we have looked in the system for an account under the name of Fai Zah, but we were unable to find one.
Can you please provide us with more information regarding your account such as the email address or the phone number used for the registration so we can check your account and be able to assist you further.
We are expecting your reply.

Rated 2 out of 5 stars

I dont think I should remove my…

I dont think I should remove my experiences with alphalive as I was misold a package that I never discussed with the person Max I spoke with. I was told I was investing in Botcoin. A company called Brainhub had my money for a package I didnt want no investment was made with Bitcoin.
I will however update & say that Paul from the legal department of Alphalive did say I would get my money back from Brainhub. Today Brainhub gave me my money back.

August 13, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Ann Marie Lindsay,
Thank you for the feedback. We are happy that you have already received your refund from the company you have bought your educational package. Please keep in mind that you have personally provided us with the voucher number for the bonus to be added to your account with us.
In the meantime, we stay at your response for any inquiry that might appear.

Rated 1 out of 5 stars

Please do not invest with this company

Please do not invest with this company, all the bad reviews are legit. I wish I had read these reviews before I had invested my hard earned money with them. They call you non stop till you invest money and then continue to ask you for more and more money. when you ask for your money back then they do a small transaction of 70 pounds to show you that you will get your money back. However when you want to get all your money out they don't process it instead scam you by depleting your accounts of funds. I have filed a report with the police and did let the company know that if they don't refund my money I will be handing in all the evidence to the police. Then they start back tracking and saying to me they will refund my money but even then there was no movement of refunding my money. I will keep you all posted if they refund my money or I went ahead and provided evidence to UK action fraud and Interpol. Also I have reached out to BBC and CNN and will be handing them all the evidence to broadcast this to ensure this does not happen to someone else.

August 13, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Nayab,
We are sorry to hear that you had a negative trading experience.
We are always trying to assist our customers in the best way possible and we went further opening a department with the sole purpose of assisting people that faced difficulties with their Account.
We will be happy to get you in contact with them, so they can have a discussion with you and to assist you further with your account.
We would like to kindly ask you to provide us with your relevant contact details for further assistance.
Awaiting on your reply!

Rated 3 out of 5 stars

You guys need to add more coins

You guys need to add more coins, but i must say i was impressed with the overall process

August 11, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Sara Mitchell,
Thank you for your feedback.
We are glad that you share your positive experience with us!

Rated 1 out of 5 stars

It's a scam

It's a scam. Please stay away from this company! You will lose money.
Alphaliveio you will see my name as Nicola Cox not Davies. You will find me in your system. My account manager's name is Lynne.

July 31, 2020
Unprompted review
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Reply from Alphalive

Dear Nicola Davies,
We sorry you feel this way, however please keep in mind that you did not deposit money with AlphaLive – your account was activated with a Voucher credit from a third party educational platform where you are eligible for a refund upon request and within the first two weeks of the purchase. Please note the only people who have lost money here is Alphalive for providing you the credit to learn on our trading platform.
However, as we believe you understand there are risks when it comes to crypto currency market and furthermore you have agreed with that once you have registered with us.
Based on all of the above stated we would kindly ask you to remove your comments it consists of untrue and irrelevant information about our company and the services we provide.

Rated 4 out of 5 stars

Need to add more currencies

Overall I think they need to add more currencies, besides that 4 stars!!

July 14, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Hello Sophia,
Thank you for sharing your positive experience.
We will be happy to continue working with you in future.

Rated 4 out of 5 stars

Superb….easy to use.

Trading at Alphalive was not so challenging for me, although signing-up was a bit annoying. Its services, customer support, and exchange rates are quite good. So, it’s a good option for you guys.

July 3, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Melanie Roth,
Thank you for your kind feedback!
We are glad that we met your expectations and will be happy to continue working with you in the future!

Rated 5 out of 5 stars

Overall its a good broker

Overall its a good broker and no such a big problem faced with this broker. recommended!!

June 23, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Hello Charles Stacie,
Thank you for sharing your positive experience.
We will be happy to continue working with you in future.

Rated 1 out of 5 stars

Terrible company

Opened an account with them and then after reading the reviews decided to not continue with them. They initially called and I explained that I had changed my mind. The person was very pushy and in the end I had no choice but to end the call. Since then there have been calls up to three a day for the last three weeks! I have blocked each number but they still call from different numbers. They called again yesterday asking me to explain myself, I told them to please stop the calls as I had just lost a close family member from Covid-19 and I couldn’t cope with the constant calls. They put the phone down on me. Today I have had three more calls. Disgusting company who are clearly out for the money and don’t care about their customers.

Please note: I asked the company to close my account on the 18th June in the hope the calls would stop. Since the 18th I am still receiving calls. I have had seven calls from the 18th to date including two today. Since I opened the account I have had 20 phone calls. Each time I block the number and you call on a different number. I have asked repeatedly to be taken off your database and the calls have still continued. I will not take down my review as I stand by what I wrote.

We are now on the 2 July and I am still getting a minimum of three calls a day from this company, however this time they are calling and when I speak they end the call. I know it’s them as they use the same area code repeatedly. I will now be reporting them to the relevant authorities.

June 18, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Sandra Ryton,
Please be informed that as per our records you have requested closure of your account with us on 18/06/2020 and we executed your request on the same date.
Furthermore please be advised that the last time a representative from our company tried to reach you was on 08/06/2020.
Based on the above stated we believe that there is a misunderstanding and we would like to kindly ask you to reconsider and remove this review as it is irrelevant.

Rated 3 out of 5 stars

easy and simple

I'm using Alphalive from the last few months and so far, I have never
experienced any problems with the trading platform, withdrawals, deposits, etc. The platform is easy and simple to use.

June 17, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear William Barbara,

Thank you for choosing our system!
As you know we always thrive to provide the best service for our clients and we are glad that we met your expectations.

Rated 1 out of 5 stars

This is not a legitimate company

This is not a legitimate company. I checked out this companies website against its domain registration, and found that it was only registered in January 2020. If you don't believe me, check out the dates of their reviews below. None are prior to 2020, and if you dive deeper into all the supposed reviews below, as well as their other reviews, all appear to be written in the same broken english. Surely, there has to be at least one person writing a review who is different.

When speaking to one of their so called representatives they told me about their vast array of clients with whom they had been working for a very long time. I asked their representative some basic questions which they were unable to answer. If this were a legitimate company representative dealing with customers who are investing many 10,000's of thousands, as they claimed, surely they would be able to answer some basic questions. Don't be fooled by their lies!!!

June 9, 2020
Alphalive logo

Reply from Alphalive

Dear Jason,
We are sorry to hear that you had a negative trading experience.
We are always trying to assist our customers in the best way possible and we went further opening a department with the sole purpose of assisting people that faced difficulties with their Account.
We will be happy to get you in contact with them, so they can have a discussion with you and to assist you further with your account.
We would like to kindly ask you to provide us with your relevant contact details for further assistance.
Awaiting on your reply!

Rated 1 out of 5 stars

This is a scam

This is a scam - Do not sign up to trade with them. Everything sounds very plausible, but all they want is as much of your money as they can scam out of you. The deals sound amazing, and they may even offer to sell you bitcoin from an earlier date when it was lower, claiming that it has been traded to them at the lower price. You will not be able to get your money back from these people. It will feel as if you are trading, but in reality, you are not. ** THIS IS A TOTAL SCAM - AVOID **

June 8, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Nigel Peden,
We are sorry to hear that you had a negative experience.
We've been trying to reach you over phone and email, but unfortunately you haven't responded to our contact requests.
We will be happy in case you can contact us back or provide us with relevant contact details.
Please note that the only way for us to assist you is to have correspondence with you.

Rated 4 out of 5 stars

Fast

The guys in support team are marvarous, very professional, fast and friendly when attending clients/customers for supporting. I have been contacting many customer support from different service, you guys are incomperable at all.Thank you very much for your support.

June 3, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Lukas
Thank you for the nice feedback.
We are happy that you have chosen to use our services.

Rated 5 out of 5 stars

Account manager was very helpful

I strongly recommend alphalive to everyone interested in running a successful online business! Alphalive has the great crypto trading strategy and My account manager was very helpful

May 29, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Chad B,
Thank you for choosing our system!
As you know we always thrive to provide the best service for our clients and we are glad that we met your expectations.

Rated 5 out of 5 stars

Excellent site

Excellent site. Not only does the site provide excellent information for trading crypto, the cheap managing the site is very helpful with any queries.

May 27, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Nicky
Thank you for the nice feedback.
We are happy that you have chosen to use our services.

Rated 4 out of 5 stars

Really helpful website!

Really helpful website, answered my question promptly and provided far more information than I expected. Friendly and informative.

May 18, 2020
Unprompted review
Alphalive logo

Reply from Alphalive

Dear Enid Berry,
Thank you for the kind feedback!
We are glad that you enjoy and share your positive experience of our services!

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