Alphamarts.com Reviews 

714
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

NEVER AGAIN! Ordered a complete patio set. a few of the little plastic inserts/sliders in the bottom of the chairs were missing and damaged and I requested Alphamarts send a few to me. They wanted... See more

Rated 5 out of 5 stars

Ordered Side Table E02GF0704-053-01 through local retailor and unit top arrived damaged. Contacted Alphamarts per the instructions in the box. They showed immediate concern and replaced the unit with... See more

Rated 5 out of 5 stars

We ordered the antique style cabinet, which arrived earlier than expected. After going through the parts list we noticed that the holes on a panel didn’t align with the corresponding one. We emailed A... See more

Rated 5 out of 5 stars

Purchased the furniture, came as described, had problem with one rocking chair bracket supports were missing. Contacted customer service "Yvonne" was very helpful and sent me the missing brackets imme... See more

Company details

  1. Furniture Store

Information provided by various external sources

Online shopping for a great selection of camping, outdoor, patio, home and kitchen and other items by Alphamarts.com, Best Service & Free Shipping.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

714 reviews

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No recent history of asking for reviews

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4.5

All reviews

(714)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and responsive customer service

Fast and responsive customer service. I bought 8 outdoor dining chairs. Assembly was easy for all of them, but I noticed the arm of one chair was rough with metal shards. I contacted customer support and they responded within a day. Once the part was identified they shipped it to me and it arrived very quickly and I was able to easily replace the defective arm.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Outdoor dining set

I purchased an outdoor dining set from Home Depot. When received one chair was damaged and missing hardware. We were told by Home Depot to contact Alpha Mart. They from day one were awesome to deal with and were able to replace our chair and hardware.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Captiva Designs Charcoal Patio Grill with 2 Liftable Enamel Charcoal Trays

Ordered and received in 2 days. Easy assembly just follow the directions. I put this together in 4 hours. Have used once and it has exceeded all of my expectations. Love the idea of having separate controls to lower the coals on either side, great concept. No paint peeling or rust.
Absolutely a great purchase with many future years of use.

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered the Patio Dining set with 6 chairs. When the order arrived one chair arm had a small gouge on it, After contacting Customer Service they shipped me out a replacement arm.
They were very helpful in resolving the problem.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service and product are excellent

Customer service was excellent. I had some questions on assembly and they sent a video from the factory assembling the product. The product itself is great. Very comfortable, reasonable price, and sturdy. Highly recommend it and the company

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

9 piece set

I ordered a 9 piece rattan patio set. 2 chairs were damaged. I sent pictures and it was replaced within a week. Very happy with their prompt response.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great costumer service

I ordered a storage cabinet and while putting it together I discovered I was sent a wrong piece. After speaking with costumer service and sending them a picture of the issue, they immediately sent me a replacement. I was expecting it to arrive within a week but it ended up arriving two days later! I was extremely impressed with their customer service and I would absolutely order from them again.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

I bought six chairs and one came in…

I bought six chairs and one came in damaged. I contacted customer service and the replacement part was sent very fast. I was very impressed with the way they handled everything. Also the chairs are heavy duty and feels like they will last a while on my deck.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, the 7 piece outdoor furniture is well made, sturdy and has great cushions! We’re very pleased with our purchase, looks beautiful and well worth the price! If you’re on the fence, go for it!

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a chair set from this company…

Purchased a chair set from this company through Amazon. Two of the chairs were damaged during shipping. I notified customer service and was sent replacements within two days. I am very satisfied with both the product and the service I received.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

We had ordered the patio set

We had ordered the patio set, plus extra chairs. The chairs were very sturdy and well made. The table came damaged, but after contacting Alphamarts, and sending a few pictures, they sent us a new table right away. Very professional.

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

Attractive Outdoor Couch

I purchased an L-Shaped outdoor couch. The price was good and the couch looks good with quality materials. I had a couple of issues - missing part and assembly instructions not compatible with product. However, Alphamarts quickly responded and shipped the replacement part. They also maintained good communication. As for assembly, we just forfeited the instructions, and put it together with common sense.

February 29, 2024
Unprompted review

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