Alpine Shop Reviews 712

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value, with many appreciating the competitive pricing and good deals on products. The delivery service is consistently praised for being fast, free, and efficient, with items often arriving quickly and in good condition. People are also satisfied with the product selection and the overall ease of the ordering process. However, some people were dissatisfied with certain aspects of their orders, mentioning issues like receiving the wrong item or experiencing slight visual defects. A few other people also felt that communication could be improved, noting instances where they did not receive a response to inquiries or experienced delays in delivery.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and inexpensive... See more

Price

Reviewers highlight positive aspects of price. Many customers found great prices on skis and bindings, often... See more

Product

Customers had positive experiences with product. Many reviewers praise the great prices on skis and bindings,... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the fast delivery, with some receiving items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a pair of ski on sale, I was lucky to get them on a such good price. The quality is really great. The delivery took a little more than expected. Waiting to rest them asap.

Rated 4 out of 5 stars

loved that the alpine shop had a discontinued model i wanted -- mizuno denim copper T24 @ 48 deg. -- but could find nowhere else. appreciated the easy-going yet enthusiastic tone of the sales rep on t... See more

Rated 5 out of 5 stars

Great value excellent advice a totally reliable family owned local ski shop shipping was fast and inexpensive. I will definitely buy from them again.

Rated 5 out of 5 stars

I called the shop before ordering online to make sure the item was in stock and what the timeframe was for expedited shipping. The person on the phone said he would look for the order and get it mail... See more


Company details

  1. Ski Shop

Information provided by various external sources

Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Search Ended

I've been searching for a great deal on an Orage Alaskan ski jacket. I was able to find it at Alpine Shop VT. It took a good bit of searching to locate it as Alpine Shop VT wasn't necessarily in the top pages of the search engine. In any case I now own one. One customer service note. I did phone the company, left a message, but to my knowledge, did not receive a return call. That was a bit disappointing. Very happy overall and of course a great price!

March 30, 2023
Rated 5 out of 5 stars

Amazing service

Amazing service, website easy to use, super fast shipping and great communication. Product was as advertised and packaged well and pricing very fair. Will be doing business with Alpine Shop again for sure.

March 30, 2023
Rated 4 out of 5 stars

Fast Shipping, but...

I'm not sure, but I think Alpine Shop sold my email address. Suddenly after my purchase I started getting bombarded with SPAM.

February 1, 2023
Alpine Shop logo

Reply from Alpine Shop

Privacy is extremely important to us at Alpine Shop. I can assure you we DO NOT sell any personal information. I'm sorry you've seen an uptick in spam but, we did not share your information. Please reach out directly if you'd like to discuss this further - Cameron.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look