Alps Driving School LTD Reviews 

677
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise their instructors for being extremely patient, calm, and supportive throughout the entire learning process. Learners note that lessons are well-organized, clear, and very easy to follow, which helps them quickly build strong confidence behind the wheel. Some reviewers were not happy with communication issues and unexpected scheduling difficulties experienced shortly before their driving tests. A few consumers also mentioned unhelpful customer service responses or practical training sessions ending prematurely due to instructional disagreements. These individuals felt neglected or disappointed by the lack of proper support during critical moments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their patience, knowledge, and encouraging... See more

User experience

Customers had positive experiences with user_experience, highlighting the supportive, patient, and... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that educators are exceptionally clear, patient,... See more

Service

Reviewers mention positive feedback about service, highlighting excellent professionalism, acceptable prices,... See more

Customer service

Consumers have mixed feelings about customer service, experiencing a wide range of emotions. For instance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Passed first time in only 28hrs of lessons (including my test), despite taking a 5 month gap to wait for a test to become available. This is thanks to my amazing instructor Ibrahim Baker, who helped g... See more

Rated 5 out of 5 stars

Ibrahim is an outstanding driving instructor and I highly recommend him . He’s incredibly patient, calm, and clear in the way he explains things, which made learning to drive feel far less stressful a... See more

Rated 5 out of 5 stars

Vaida, she did the magic. A huge thanks to my wonderful instructor Vaida– truly a gem! Her calm nature, deep knowledge of the routes, and endless patience made all the difference. Always ready t... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Hasan enough. He’s so patient, calm, and understanding, which made learning to drive much less stressful for me. He explains things in a really clear and simple way and n... See more


Company details

  1. Driving School
  2. Drivers License Training School
  3. Driving Test Centre

Written by the company

Drive Your Way To The Top! Alps Driving School was founded and created by Ramzi Mansoor in Northampton. Offering Manual & Automatic lessons in Northamptonshire.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(677)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Hasan Ali as a great…

I highly recommend Hasan Ali as a great instructor. He made my journey so much easier. He was so patient and helpful throughout my lessons. Felt like he knew my weaknesses better than me and helped me overcome it. As a result I passed my test today. Can’t thank you enough Hasan for being the best instructor for me. I wish you keep helping more pupils like me. God bless 🤲

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

My instructor was Hasan

My instructor was Hasan. My lessons were going 100% positive, I am very glad that he was my instructor. He explained all the information to me very well, was attentive to me and patient and just pleasant as a person around whom it is easy and comfortable to be and learn, the result did not take long to come, I passed the exam on the first try, and the only thing I will regret is that I will not have more lessons with Hasan. Highly recommended, best instructor!!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of learning from Vaida.

I recently had the pleasure of learning to drive with an exceptional instructor Vaida who truly made a positive impact on my experience. From the very first lesson, I noticed how caring and considerate she was, which helped to ease my nerves and build my confidence behind the wheel.

What stood out the most was my instructor’s approach to mistakes. Instead of criticizing, they offered reassurance, reminding me that it’s perfectly okay to make mistakes as part of the learning process. This mindset made a significant difference, encouraging me to view each error as an opportunity to grow rather than a setback.

Additionally, my instructor was always punctual, which I greatly appreciated. This professionalism, combined with her kindness, made every lesson enjoyable and productive. I felt supported throughout my learning journey, and I'm grateful for the confidence she helped me build.

Overall, I highly recommend this driving instructor to anyone looking to learn how to drive in a positive and encouraging environment. Their patient and understanding demeanor truly sets them apart.

April 10, 2025
Rated 5 out of 5 stars

I highly recommend Ayman as a driving…

I highly recommend Ayman as a driving instructor. As a family man, safety was my top priority, and Ayman always emphasized safe driving practices. He was very patient and professional throughout every lesson. What I appreciated most was his flexibility — when I told him I had my exam in a few days, he adjusted his schedule to fit mine. His calm and clear instructions boosted my confidence. Ayman ensured I was well-prepared not just to pass, but to drive safely with my family. His dedication and support made a big difference. Thank you, Ayman!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hasan was an amazing instructor for me

Hasan was an amazing instructor for me. I was a nervous driver previously and he helped me become more confident on the road. When I made mistakes he was extremely nice and never made me feel worried. Couldn’t have asked for a better instructor. Thank Hasan

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Ali enough

Couldn’t recommend Ali enough! After having failed multiple tests with a previous instructor I was very nervous and apprehensive about re starting my driving lessons again however I was massively supported with excellent mentoring from Ali. He was fantastic the whole way through. Will definitely be recommending and cannot fault him at all. Thank you for helping me pass!

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worse Driving school ever

This is the worse Driving school ever. I booked driving lessons with Alps and my Lessons was cancelled on me few hours before me even knowing. 1st Driver never turned up and when I called the office I was told whoever booked it didn’t assign me no driver, bearing in mind I had to cancel my church services, 2nd weekend Driver never turned up saying he had other engagements, 3rd driver never turned up Texting me 2am in the morning whilst sleeping when my driving was supposed to be for 8am and Alps editing my driving dates few hours to my lessons without even my knowledge, 4th time driver texting me 30mins before my driving saying he couldn’t come to the address I provided to Alps in Brackley area bearing in mind I see Alps here in Brackley almost everyday. I paid for 20 lessons and asked a refund back on 10 lessons since I’m being messed about, for 3weeks now is still yet to be refunded bearing in mind I was told refunds only takes 3-5working days but 3weeks now I am still begging for my refund. I am definitely reporting this to the Dvsa…..and whenever I call all I hear is ‘we are sorry’ or ‘i understand and it will never happen again’ naaa this piss taking is too much. I never forced Alps to take me on by force so kinda confused.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

My instructor is the best

My instructor is the best, pleasant, gentle through and honest with feedbacks. Excellent attention to details, covered all potential test routes. I became more confident due to his constant reassurance that I am ready. He ensured to provide an alternative instructor when the need arise and trust me she was also wonderful and share same qualities above. I am so lucky to have them both. It was indeed a good experience. I passed at first attempt. Thank you Shabir and Helen you guys are the absolute best 💪💪🙏

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Enam saves the day!

I can’t thank Enam enough for coming to my rescue when I was in a tough spot. A week before my driving test, I suddenly found myself without a car to practice in, and I was panicking. [Instructor’s Name] not only stepped in at the last minute but also went above and beyond to make sure I was fully prepared and confident for my test.

Their teaching style is clear, patient, and reassuring—exactly what I needed in such a stressful situation. They fine-tuned my skills, gave me valuable last-minute tips, and made sure I felt completely at ease behind the wheel. Thanks to their help, I went into my test feeling ready, and I couldn’t have done it without them.

If you’re looking for a reliable, professional, and genuinely caring driving instructor, I highly recommend Enam Haque. I’m so grateful for their support and expertise!

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

a great experience with…Hasan Ali

I have a great experience with instructor Hasan Ali, Thanks to his experience and calmness, I was able to pass the exam from the first attempt ☺️
He teaches you well so that in the future you become a good and attentive driver!Thanks

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

I passed my driving test today

I passed my driving test today, and I couldn’t have done it without “Hasan Ali” His patience, clear explanations, and expert guidance made all the difference. He helped me build confidence, especially with roundabouts, and always made lessons enjoyable. If you’re looking for a skilled and supportive instructor, I highly recommend Hasan Ali 👍

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

I passed the test the first time

I passed the test the first time. A fantastic experience. I want to say that in life it is important to make a good choice, and I made the best one. Hasan Ali was my instructor, he gave me a lot of confidence, he taught me to be a safe driver. With a lot of patience, thanks to him I passed the driving test the first time. The best instructor!

March 17, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

It’s been a pleasure supporting you throughout your journey, and we are so proud of your hard work and success Daniela. Wishing you many safe and happy drives ahead!

Rated 5 out of 5 stars

Passed first time with Mehmet

I passed first time with Mehmet! He put me at ease, was very supportive and helped me be ready for my practical test. I couldn't be more grateful for his patience and kindness during my lessons. Will miss having him as an instructor and left with a new friend.

March 17, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

Thank you for your feedback Huseyin. It’s been great working with you, and we are thrilled to see your progress! Wishing you all the best on the road ahead.

Rated 5 out of 5 stars

Great service

5 star ⭐ for customer service and the way issues and concerns are handled. I had an issue with one of the driving instructors, however Sarah in the office handled this professionally and promptly. Today Peter has taken my son on a lesson and he was very polite and assuring.

March 16, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

Thank you for your feedback Patricia, and thank you for giving us the opportunity to make things right. If you ever need anything in the future, we are here to help!

Rated 5 out of 5 stars

I had Helen as my instructor and I…

I had Helen as my instructor and I can’t thank her enough for helping me pass and teaching me everything that I need to know …. If you’re looking for an amazing instructor book it with Helen!!

March 14, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

Thank you for your lovely words Amira! We are so happy for your pass and we are wishing you many safe and happy drives ahead!

Rated 5 out of 5 stars

Vaida is such a great instructor

Vaida is such a great instructor. She is so patient and really cares about you. She has your best interests at heart. I learnt so much with her in such a little time and I PASSED 1ST TIME 0 FAULTS. I’m so happy and it’s all because of Vaida. She’s the best instructor anyone could ask for and you will really go far with her. I would 1000% recommend Vaida to anyone. Thank you so much Vaida. 😁 xxxx

March 12, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

Thank you so much for your kind words Emily! We are thrilled to hear that you had a great experience with us and that you passed your driving test! Wishing you all the best on the road ahead.

Rated 5 out of 5 stars

Thank you ALPS

I passed my driving test today. I already knew how to drive, but Ylli helped me adapt to driving in the UK with confidence. He was professional, patient, and very knowledgeable about UK road rules and driving habits. His clear instructions made the transition smooth, and I felt fully prepared for my test.

I passed on my first attempt today in Northampton, and I highly recommend Ylli to anyone looking for a skilled and supportive instructor!

Thank you ALPS

March 10, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

We are so glad to hear you are happy with your experience and passed your test! Wishing you safe travels on the road ahead Krishna!

Rated 5 out of 5 stars

Ylli was an amazing instructor

Ylli was an amazing instructor, passed first time!

March 10, 2025
Unprompted review
Alps Driving School LTD logo

Reply from Alps Driving School LTD

Thank you for the kind words Beau! Congrats on passing your test! We’re so happy we could be part of your journey.

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