Al Safwa Travels  Reviews 17

TrustScore 4 out of 5

4.0

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Company details

  1. Tour Operator
  2. Airline
  3. Luxury Hotel
  4. Travel Agency

Written by the company

Al Safwa Travels Your Trusted Travel Agency for Umrah and Hajj Al Safwa Travels is a top leading Umrah company based in the UK, specializing in facilitating spiritual journeys to the sacred lands of Islam. With a wealth of experience and a strong commitment to customer satisfied ,we offer comprehensive services to pilgrims embarking on the Umrah pilgrimage. Our dedicated team of experts meticulously plans every aspect of the journey, including visa processing, accommodation, transportation, and guidance throughout the religious rituals. Striving for excellence, the agency ensures top-notch facilities, seamless logistics, and knowledgeable guides to provide an unforgettable spiritual experience. Recognized for our professionalism and attention to detail, Al Safwa Travels is a trusted choice for pilgrims seeking a hassle-free and deeply meaningful pilgrimage


Contact info

4.0

Great

TrustScore 4 out of 5

17 reviews

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1-star

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Rated 1 out of 5 stars

Do not book con artist company

Hi all
This company is a con. Please note this is the same company know as Al Harmain travels Ltd which he closed and reopened/registered as Al Safwa Ltd.
Habib Ur Rehman
6 Keswick Avenue, Cardiff, Wales CF23 5PU
He still owes me and my family £2500 since May 2024. He paid £2000 couple of months ago and said he will pay the remaining early August but we have not recieved any money and he is ignoring our call so we having to take legal action.
He is ignoring our calls and

Habib Rahman still owes us money he paid half

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Al safwa travels

I highly recommend Al safwa travels
The transportation to Mecca, Madina driver was very helpful and the hotels was excellent. I would highly recommend this company to future travelers for UMRAH.He answered my all questions and concerns very nicely about travel.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Habib bhai is the Man of his words.

Habib bhai is the Man of his words.
I recommend Safwa Travel because they deliver on everything they promise. The experience of Umrah was great due to their 24-hr round the clock access. Whatever you need they provide before and during your travel. I will be using them again Insha Allah and will be recommending to any of my Muslim family in the UK to book using Al Safwa Travel. I took a chance and it was more than what I expected. Brother Ahmed did a wonderful job making sure all questions, concerns, and expectations were met.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

We have just returned from our Umeah…

We have just returned from our Umrah trip, and it was an amazing experience. May Allah reward the team Al Safwa Travels for coordinating our flights and hotels. I greatly appreciated their honesty and patience.

I would also like to express my appreciation for the hospitality of the team in Saudi Arabia. They were always available, day or night.

May Allah reward these brothers.

I highly recommend Al Safwa Travels.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

I arranged my parents' first Umrah…

I arranged my parents' first Umrah journey in May through Al Safwa Travels. My parents are older and not as good with technology as many people are, so I wanted to find an agency that will be able to guide them throughout their journey. Al Safwa travels team was extremely helpful and explained the whole process to us, which is exactly what we wanted since they were first time travelers. Al Safwa Travels Team promptly addressed any questions we had, which shows the agency's expertise. My parents thoroughly enjoyed their hotels in both Makkah and Madinah, as well as the chosen airlines. The agency's provided Ziyaraat was extremely insightful and an amazing experience for them. I have already recommended them to a few other friends and family members Al Safwa Travels surpassed our expectations, and we will be forever thankful.🙏

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

TRIP ADVISOR AL HARMAIN TRAVELS…

I would not use these lying thieving scumbags check TripAdvisor reviews for al harmain travels as this was their company name as we travelled with them in may for umrah absolutely pathetic low life thieves u will not get the package u want they will change ur hotels last minute and also exclude people from breakfast and pocket the difference. They also owe their counterparts in saudi arabia over £5k so please guys if u want hassle free umrah with peace of mind pay that bit more and go with someone official. All their reviews for this new company are their own staff talha, osman, habib this is to make people aware of how companies use the name of allah swt to con people out of money please guys be careful.

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scheming company new name

This company formerly known as Al Harmain travels. They are the same scheming people who we booked our umrah trip with. If you want to know how good their service is just search truspilot reviews on Alharmaintravels.co.uk
I am writing this to raise awareness so that brothers and sisters don't make the same mistake that we did by booking with them.
They scam people and then change their company name. My advice is to book with a reputable local travel agent and save yourself the heartache.
Also the 5 star reviews on trustpilot are written by the staff themselves.
May Allah protect us from the likes of these people.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent costumer service

I booked my Umrah package with Al Safwa and had the most amazing experience from the time of booking and returning back. The service was excellent and the hotels was chosen carefully to give the best experience. I will highly recommend to others and will book all my future travels with them

Thank you Al Safwa travels Team

May 7, 2024
Unprompted review

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