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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Aus4ASEAN and ASEAN Secretariat need to properly do profiling

From my experience working as an independently engaged ICC on a regional project, I found that the working dynamics with Altamont Group raised significant concerns regarding clarity of roles and respect for contractual boundaries. Despite being engaged to deliver specific outputs independently, I was repeatedly approached to provide additional inputs and support that appeared to fall within the core responsibilities of the main consulting team. This created an imbalance in workload expectations and blurred the distinction between external support and the consultant’s own deliverables. Over time, it became increasingly difficult to reconcile the agreed scope of work with the volume and nature of requests being made.

While collaboration is expected in such projects, there is a professional obligation for lead consultants to manage their own deliverables effectively and not rely excessively on external contributors beyond agreed terms. Based on this experience, I would strongly advise future partners and individual consultants to ensure that roles, responsibilities, and boundaries are clearly defined and respected from the outset when engaging with Altamont Group. Entering such arrangements without firm safeguards may result in disproportionate expectations and added pressure that extend well beyond the original contractual agreement.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Altamont Group is not a proper consultant group

The engagement has been increasingly frustrating, as the outputs, while appearing structured on the surface, lack depth, contextual understanding, and genuine responsiveness to national realities; there is a clear tendency to rely on rigid frameworks and abstract indicators without adequately considering the practical challenges faced by ASEAN Member States, particularly in terms of data gaps, capacity limitations, and differing institutional contexts, and despite multiple engagements, national inputs are often diluted or generalised into a one-size-fits-all narrative that does not accurately reflect country-specific situations; furthermore, the communication style remains overly technical and at times unclear, making it difficult for stakeholders to fully grasp or take ownership of the findings, and the overall process feels more procedural than consultative, raising concerns on the effectiveness and credibility of the approach, to the extent that the engagement does not reflect the standards expected of a proper consulting group.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience dealing with Altamont Group. As a client, I expected a reasonable level of professionalism, transparency, and responsiveness, but unfortunately, the service fell far below expectations.

Communication was inconsistent and often delayed, making it difficult to get clear updates or timely answers to important questions. This lack of responsiveness created unnecessary stress and uncertainty throughout the process. Additionally, there appeared to be a lack of accountability when issues were raised, with concerns either not being properly addressed or taking far too long to resolve.

From a client perspective, trust and reliability are essential, and this experience did not inspire confidence in either. I would strongly encourage the company to improve its customer service standards, communication practices, and overall client support.

Based on my experience, I cannot recommend Altamont Group at this time.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Do not hire them as Consultant

My experience working with Altamont Group as an in-country consultant for the ASEAN Socio-Cultural Community (ASCC) ETR 2026 project raises several concerns regarding both management practices and overall delivery approach.

A key issue is the continuous expansion of scope without corresponding adjustments. Tasks are frequently extended beyond the original agreement, with additional requests introduced even after deliverables have been completed. This creates a pattern where there is no clear sense of closure, and consultants are expected to accommodate increasing demands without structured renegotiation of timelines or compensation.

The compensation framework for in-country consultants is another area of concern. The remuneration of USD 7,000 (for whole work, a year) does not adequately reflect the workload, responsibilities, and expectations placed on consultants, particularly when compared to the significantly larger budgets reportedly allocated at the regional consultancy level (more than hundreds of thousands paid by ASEAN Secretariat). This imbalance raises questions about resource distribution and value attribution.

Furthermore, there appears to be a disconnect between the nature of the project and the execution strategy. Given that the assignment involves engagement across ten ASEAN Member States, it would reasonably require in-person coordination, stakeholder engagement, and contextual fieldwork. However, the consultancy approach has been conducted almost entirely remotely, with minimal effort to engage directly with the ASEAN Secretariat or undertake country-level visits. This reliance on purely online coordination limits the depth and practical relevance of the outputs.

Another recurring issue is the lack of clear task finalization. Even after completing assigned work, additional revisions or new requests are introduced, often without clear justification or acknowledgment of prior deliverables. This contributes to inefficiencies and places unnecessary strain on consultants.

Overall, the experience reflects gaps in project management, scope discipline, and engagement methodology. A more structured approach, characterized by clearly defined deliverables, fair and transparent compensation, and stronger on-the-ground engagement—would significantly improve both the working experience and the quality of outcomes.

There is also a broader concern regarding how such consultancies are commissioned and overseen. Projects of this scale and importance would benefit from stronger accountability mechanisms to ensure that resources are utilized effectively and that implementation approaches align with the realities of regional work.

In its current form, the engagement model risks undermining both consultant morale and the overall impact of the project.

March 30, 2026
Unprompted review

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