alteg.io Reviews 10

We’ve been working with Altegio system for some time now, and I can honestly say that we are extremely satisfied. The platform is intuitive, efficient, and clearly built with real business operations in mind. It has helped us streamline our processes and bring much more structure into our daily workflow.

What stands out most is how easy it is to use not just for us, but also for our clients. We’ve received positive feedback from customers who find the system clear, fast, and convenient, which is essential in our industry.

Another strong point is the range of features. There are many functionalities that genuinely add value, yet we feel the system is still relatively unknown in the Netherlands. That’s surprising, because it truly deserves more recognition here.

In addition, the customer service truly stands out. The way the team communicates and supports us is always clear, fast, and genuinely helpful. That level of support is extremely valuable for us as a business and makes a real difference in our day-to-day operations.

Because of our positive experience, we regularly recommend Altegio system to friends, colleagues, and other business owners in our network. It’s a tool we trust and stand behind.

Liana and Ani helped me resolve all my questions and were incredibly patient throughout the whole process. They didn’t hesitate to spend their available time helping me understand everything in detail.

I’m very satisfied with both the support process and the final results. Thank you to the Altegio support team for such a high level of service.

I can confidently recommend both these professionals and the company. From my personal experience, the results truly speak for themselves. ❤️

Great system, you can tailor literally everything, onboarding super professional and friendly, thanks again, Zsombor!

I don’t really recommend this platform , I have subscribed last month and after few days I cancel my subscription, and this month they take my money from bank account again , nobody they answer and of course his is not a serious platform! Why they take the money if I have already cancel ?

Extremely disappointing experience with Altego

During my time using this platform, I’ve faced ongoing bugs, glitches, and errors that never get resolved.
The support team constantly promises that “the issue has been escalated” or “we’ll update you once it’s fixed,” but nothing ever changes. In fact, the number of problems only keeps growing — affecting both the quality of service and the financial side of my business.

There is no accountability, no clear communication, and no real solutions — only endless excuses and vague promises.

Using this platform is risky for any business, especially if you have more than one team member.
Even Google Calendar performs far more reliably without all these constant issues.

Bottom line: no client focus, no tangible support — just collecting payments and giving empty promises.
I do not recommend this platform.

Absolutely horrendous experience with this company.
After signing up, I was contacted by one of their managers who told me that, due to the nature of my work, I would need to pay extra or commit to a double-year membership. They were extremely persistent in trying to upsell me.

Over the next week and a half, I struggled to get their system to work — speaking to three different technical support representatives — and it became clear that the platform is not user-friendly. Most issues require internal intervention; clients cannot resolve things on their own.

Eventually, I told them I no longer wished to continue and requested a refund. They refused, stating that refunds are not possible.

So, in the end: two weeks wasted, no access to a functioning service, lost money on membership fees and website integration, and to top it off, the manager refused to provide contact details for feedback or complaints when I asked.

Extremely disappointing and unprofessional experience.

I bought 2 appointment places from them. From the beginning it was a problem with Gooogle calendar sync. They kept telling me that i didn’t set correctly, after hours of setting, their support accepted that it is a bug from their side.

Button of online booking doesn’t integrate.

Their data base have bugs, as a lot of times when you try to make an appointment to your existing client, you have to do it manually.

Their support instead of solving the problem just put the sales guy to convince you to keep the platform.

Totally not recommend!

Update:
i didnt agree with your solution? your solution was to leave google calendar and use only yours, classic creation of dependece on a service