I'm very pleased with this host. 👍 There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day afte... See more
Company replied
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See what reviewers are saying
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best respons... See more
Company replied
Can't create a login without hitting a 404 page not found error. Found what I thought was an older login to try, but that as well just 404'd after entering credentials. Brought this up with support... See more
Company replied
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
Company replied
Company details
- Web Hosting Company
- Cloud Computing Service
- Database Management Company
- Telecommunications Service Provider
Written by the company
AltınSoft Information Technologies Trade Limited Company started to serve in the information sector at the end of 2005. Web hosting services, Dedicated server services, Web Design Projects, Corporate Solutions, E-Commerce Services, Special Package Software, Cloud Solutions and Consulting Services with thousands of customers and hundreds of dealers is a commercial company serving the IT Industry. By closely following the developments in the sector, we take it as a basis to provide our customers with trouble-free service.
Contact info
BABAESKI, 39200, KIRKLARELI, Turkey
- +908503038159
- sales@altinsoft.net
- altinsoft.net
3.8
Great
42 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad service 😔
October 2, 2023
Not recommend
UPD
They took the money.
Wanted a verification.
On the same day, I tried to back my money.
They refused me.
My account was closed by them 3 days after paying without any explanation.
In a couple of days, they sent my money back.
I have a bad experience.
Not recommend.
June 27, 2023
Reply from ALTINSOFT LLC
We have examined your account in detail and it has been determined that you have used fake credentials during the account verification process. Therefore, your account is automatically closed after 72 hours. For closed accounts, the refund process starts after 72 hours and the amount paid will be returned to your account as soon as possible. Don't worry about returns. Account verification is mandatory for combating online crimes and it is already written on the membership form.
The worst support ever I’ve seen
June 20, 2023
Reply from ALTINSOFT LLC
We are sorry for the problem you are experiencing. If you can provide more detailed information, we can investigate the issue and assist you.
Reply from ALTINSOFT LLC
We are sorry for the problem you are experiencing. If you can provide more detailed information, we can investigate the issue and assist you.
Quick assistance
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
June 8, 2023
Reply from ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Reply from ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
this webside was very very nice also…
this webside was very very nice also thanks for support team and thanks for CEO Altinsoft.net i had pass my all exams with altinsoft.net 5stars recommend u guys!!!
December 12, 2022
Unprompted review
Reply from ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
thief hosting not refund my pay
April 7, 2023
Reply from ALTINSOFT LLC
We've reviewed your account and it looks like the payment has been refunded. Could you please check?
Zero stars of 5
Zero stars of 5
Account was closed "because you are using VPN to access it". Of course I'm using VPN because of remote/hybrid job. I wonder if they hear how world has changed last years.
Site is not very convenient and has some glitches, but it's not so big problem.
Support is fine btw, but security team is a cerber
March 2, 2023
Reply from ALTINSOFT LLC
First of all, we would like to express our apologies for your negative experience. As ALTINSOFT team, we work hard for a clean and safe internet. Protecting our network and our customers is our ultimate goal. I examined your account, first you tried to pay with a credit card that does not belong to you in your account and the transaction was marked as suspicious by the bank. (Highly likely to be a stolen credit card), and your account is marked as high risk because you place your orders over VPN. Finally, our team offered to start the authentication process for you, but your account has been suspended because this has not been completed. Please contact us to complete the authentication process and reactivate your account. In addition, you will be given 1 month free additional time on your first order. I hope you will understand us and let us know so that we can resolve the process. Thank you for your co-operation.
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