altiusgroup.co.uk Reviews 200

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people were dissatisfied with the service, mentioning that they felt their expectations were not met. A few other people also felt that the company was slow to respond to complaints, with one customer reporting a six-week delay.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the exceptional service, clear... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the... See more

Response time

People report positive experiences with response times. Customers praise the clear and timely communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far my experience with BusinessBuyers has been nothing short of fantastic. Unlike other brokers I've used on the buy-side, these guys have been nothing but polite, honest and very keen to keep... See more

Rated 5 out of 5 stars

We currently have our business for sale via Kings Corporate. We are under the care of Jonathan McElhinney. Jonathan has been great, keeps us fully up to date with what is going on, is helpful and un... See more

Company replied

Rated 5 out of 5 stars

We are in the late processes of selling our business and Jonathan has been there from the beginning and his knowledge has been a great reassurance for me throughout. Always available and willing to di... See more

Company replied

Rated 5 out of 5 stars

We have had our business up for sale with Kings for a little while.Sadly no sale yet being that the market has been alittle flat. But our Broker Jonathan McElhinney has been amazing leave no stone... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive Experience with Business Buyers and Sophie

I’m very satisfied with my recent experience in dealing with Business Buyers. Sophie provided an excellent service throughout; everything was dealt with efficiently and professionally and her communication of progress was consistent and informative. I would be happy to recommend both the company and Sophie to business professionals.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very nice service

Very nice service, ready to reply whenever I have any queries, very satisfied with the professional service.
Thank you everyone especially Lauren Lees.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Shop sale made easy…

We received very good service from Lauren Lees at Kings Business. She kept us updated regularly with the progress of our sale and made the process run smoothly.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Kings Business

Couldn't be more grateful to Lauren from Kings Business for all of her assistance in the purchase of our new business. We would highly recommend her.

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Stephen at Bruce and co has been very…

Stephen at Bruce and co has been very helpful throughout our purchasing process. It wasn't easy with a few hurdles and he was always there to assist and would check up periodically throughout the sale process.

Once again thank you for all your help during this process!

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Service

More than happy to recommend these guys after the service I received. Cheers guys onwards and upwards

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service, business now sold

We received an outstanding service from Stephen Croft at Bruce & Co throughout the sale period (small pub / restaurant with rooms in rural Scotland):

- great industry insights to help position the business
- wide ranging marketing capability across the whole of the UK
- real time communications about interest and viewings
- assistance in co-ordinating solicitors once a potential buyer was found

Would highly recommend to approach them to anyone considering selling a business.

February 18, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Alexandra,

Thank you for leaving a review for Bruce & Co and Stephen. We are pleased that he assisted you successfully during the sale and offered unique insights to the market.

Best Wishes,
Business Buyers

Rated 5 out of 5 stars

My experience dealing with the…

My experience dealing with the commercial property team at Kings has been exceptional. If I could give them more than 5 stars I would.

They are very client focused and ring me regularly for updates and also ask if I need assistance pushing matters forward. I work extremely well with Lauren and Sophie and find that transactions are very streamlined dealing with them. Their teamwork ethos is fantastic and I would not hesitate in recommending them to family and friends.

February 15, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Yasmine,

Thank you for taking the time to leave a review. We are absolutely delighted that the Kings team could successfully assist you during the sales process and we wish you the best of luck in all future endeavours.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

5 STAR SERVICE *****

The whole team at Kings are fantastic! Professional advice with a friendly, pragmatic service. Couldn't recommend more!!

February 15, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Sophie,

Thank you for leaving a review for the team at Kings Business. We are delighted the team could successfully assist you during this period and we wish you the best of luck in the future.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

It has been a total pleasure working…

It has been a total pleasure working with Lauren from Kings Business. She has gone above and beyond trying to help get my sale through. Couldn’t recommend her highly enough

February 14, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Rebecca,

Thank you for taking the time to leave a review. We are delighted Lauren successfully assisted you during the sales process and we wish you the best of luck in the future.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

5 star!

Hayley's team are always so communicative and helpful! Our team would always recommend Kings to our clients.

February 14, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Tia,

Thank you for leaving a review for the Kings team, we will ensure your comments are passed on.

Best Wishes,
Business Buyers

Rated 5 out of 5 stars

Sold my business in December 2021

Sold my business in December 2021
With Kings Business Transfer. Professional people. And if I ever sell another business I would not have any second thought. I would go through Kings Business Transfer again. Many thanks.

January 12, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Stephen,

Thank you for leaving a review. We are pleased the team at Kings Business successfully assisted you during the sale of your business and we wish you the best of luck in the future.

Kind Regards,
Business Buyers

Rated 5 out of 5 stars

Here’s to 2022 with Hayley & Business Buyers

Frankly Hayley’s team could not be more efficient - at every request they respond promptly and professionally.
Not sure my business could do operate without them
Here’s to 2022 with Hayley and her team around us all

January 12, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Nick,

Thank you for taking the time to leave a review. We will ensure your comments are passed on to Hayley and her team and we wish you the best of luck with any future endeavours.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

Fantastic advice and guidance from…

Fantastic advice and guidance from Hayley and her team. Looking forward to doing business with them again soon.

January 10, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi James,

Thank you for leaving a review for Business Buyers. We are delighted Hayley and the team could successfully assist you and wish you the best of luck with any future endeavours.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

Professional and Friendly

I found them very friendly and easy to talk to regarding buying a business. They were able to get the financial information quickly, and answered all my questions quickly, and were most helpful throughout the process

January 10, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Trevor,

Thank you for leaving a review for Business Buyers. We are pleased the team assisted you during your queries to acquire a business and we wish you the best of luck going forward.

Kindest Regards,
Business Buyers

Rated 5 out of 5 stars

Hayley Claber was exceptional

Hayley Claber was exceptional. Highly recommend her and the team.

January 10, 2022
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Justin,

Thank you for leaving a review for Business Buyers and Hayley's team. We wish you the best of luck in any future endeavours.

Kindest Regards,
Business Buyers

Rated 1 out of 5 stars

I seriously would not recommend this…

I seriously would not recommend this company to sell your business especially small businesses. From my experience with them they have not fulfilled what they said they would and want an extortionate fee for doing so. I was told that they don’t recommend putting a sign above your business, after over 6 months I asked for a board, they said it would be £50 as I didn’t opt for that package, I wasn’t offered a package. I’ve read reviews saying how helpful they are and they get monthly updates so I don’t know why I didn’t get the same treatment. If I hadn’t rang them for updates then I would never have heard from them. They tell you that you have to give 60 days notice before your contract ends when in actual fact it was 60 days from the contract ending. I have wasted 14 months with this company, they sell you a dream but what you actually get is a nightmare.

November 10, 2021
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Dear Katherine,

We are very disappointed to read your review and we have investigated thoroughly your concerns. Our records show that regular communication was made to you throughout your contractual period with ourselves even during the periods of lockdown when we were operating from home. We accept that we did offer you a choice of whether you wanted a for-sale board. In our experience the overwhelming majority of business owners don’t wish to openly promote their business for sale for fear of damage to their trading position during the period of sale. The price quoted for the board is a cost of product price which is passed to our supplier, we make no financial gain from arranging boards to be erected. We note you are no longer marketing your business for sale with ourselves and wish you well in the future

Rated 5 out of 5 stars

Great and supportive service!

Would just like to say thank you to all at Business Buyers for all the help I have received in what turned out to be a long and stressful handover of my business, through no fault of theirs, just extremely difficult landlords! My contact, Tom, was incredibly professional and supportive, constantly chasing on my behalf. Someone was always on the end of the direct dial, and when they weren't, somebody would deputise and knew what was going on. If there was yet another hold up, I always had an answer as to why. All in all, a relief it is now done, thanks so much to you all.

October 8, 2021
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Hi Julie,

Thank you for taking the time to review Business Buyers. We are delighted to offer the best service possible as business brokers, and wish you the best of luck in any future endeavours.

Kindest Regards,
Business Buyers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look