Altonsports Reviews 

I have recently started running and experienced some foot pain so wanted to ensure I had a pair of trainers that were suitable for my feet and fit properly. I saw that Alton Sports offered a gait analysis so went there and explained my situation. The assistant did not offer any analysis and just said to see what felt most comfortable. I asked if the brands they sold were better than a standard pair of Nike or Adidas trainers for running in and he said no, again, just whatever feels comfortable. I tried on a couple of pairs and went for the most comfortable which were £140. Once home, I googled the brand as I had not heard of them before and found the manufacturer were selling the same trainers for half the price, as were many other retailers. I decided to take these unused trainers back a couple of days later to get a refund but to my surprise I was advised they will only offer an exchange or store credit. Unbelievable. If a shop chooses to refuse refunds, this should be stated at time of purchase. It's disappointing when you support local business but they don't show up with a fair service.

Used the online store for some Altra shoes. Good price, quick delivery. Courier was Amazon. Only issue was the tracking number and links provided didn't work. Lucky I was in, as the courier was going to leave my shoes in the street.

I'd use Alton again if they fix their tracking and change no-answer delivery advice to Amazon.

Item was not delivered. Alton sports passed me into Fruugo - the courier. Would not admit fault. No exchange or refund offered and now £60 down. Terrible company. Avoid avoid avoid.

A few years ago I bought some running shoes from Farnham Alton sports shop and the guy found me the perfect shoes in no more than 10 minutes. Outstanding service and a great price. They have lasted me years as they were such great quality.

The last few months I have been on the hunt for a new pair of shoes and have had a lot of trouble sending back items and spending hours in different shops trying to find the perfect shoe. Then I remembered Alton Sports shop in Farnham. I booked a train and again without fail they had the perfect shoe for me. The service was very efficient, warm and friendly.
These shoes are beautiful and I’m so excited to get going with parkrun once again. Thank you so much to the guy that helped me today I am a very happy man!

Would absolutely recommend this place if you are unsure. And this is a very glowing review not biased or false advertising😂

I have looked forever to get the right shoes and I am so blown away by how quick and easy it was to find the right shoe yet again!

Thanks 🙏

Very patient customer service that is quick to respond. We're happy to exchange my product when I bought the wrong size, even after the official returns window had elapsed (as I had bought a Christmas present). Product as expected.

I was a bit dubious after reading some reviews to order online. But the communication was great via FB messenger. And the trainers I ordered were delivered quickly and in perfect condition. Really good price too. Would order again

Ordered a pair of running shoes from these guys - I had seen that they have some 'mixed' reviews, but the majority seemed favourable and the price was better than anywhere else, including Amazon, so I thought I'd take the risk... and I'm glad I did because the shoes turned up super quick, and were exactly as described! No complaints from me at all - I'd definitely buy from them again!

The delivery process was excellent and well communicated.

Fantastic outfit..would use again..

Swift delivery and good quality product at a very fair price

Impeccable customer service from Alton sports, Farnham. Polite, patient and very helpful staff that go out of their way to help. Carry out gait analysis and spend as much time as it takes to help you find the running shoes etc most suitable for you (spent over 1 hour and half helping me). Couldn't ask for more. Their prices can be very reasonable. thanks guys for today. I also noticed they were also very helpful towards another customer that wanted to exchange shoes while I was there (which they did automatically). Overall,very impressed.

Brought online. Website easy to find what I wanted.
Item description was as advertised.
Fitted perfectly. Size chart was completely accurate.
Nice colour.

Sent Alton Sports evidence of faulty product within the hour of receiving, only for them to respond aggressively saying I was a scammer and that I would be blocked and reported to ActionFraud. Very clearly incapable of running a business professionally. The eBay negative reviews and responses by Alton Sports speak for themselves.

I needed to order a vest for my local running club. The price was good value and delivery very quick.

I ordered at about 4:30 on a Saturday, and the goods arrived on Sunday! Unbelievable service. Great quality kit. Thank you!

Easy transaction.
Shopping experience fantastic in high street shop in Eastleigh.

It’s nearly Christmas

Very fast delivery and excellent sale price.
Great light weight trainers and very well made. They look so great i bought 2 pairs.

Do not touch with a barge pole. Have taken my money, failed to deliver and then refused a refund or replacement. Steer well clear, is my advice!