altruistsun.com Reviews 13

Avoid! Order hasn’t arrived. It’s clear from the Royal Mail tracking that it’s lost. Customer service are extremely slow at replying and said they’ll ‘investigate’. They’ve given me no indication of how long this will take! I have no order and they’ve taken my money.

I am leaving this review as I want the company to listen.
Their skin creams are amazing and I have no complaint about them and will continue to use them.
However their invisible sun spray bootle and dispenser is faulty and needs to be recalled and redesigned as it simply does not work efficiently. I have brought possibly about 10 bottles over the last 18 months and every one of them has failed within 0 to 5 applications before the bottle is anything near empty.
So although your sunscreen product might be brilliant, it's no good if the delivery system doesn't work. When I brought this to customer services attention their response was try washing the the nozzle under a tap and try again.... did this and failed again.
Let me tell you from customers point of view what happens - I'm playing golf, I try and apply sunscreen while out on the fairway, it fails, I give it a shake, it fails again, I try to blow to clear the nozzle pour water from my bottle, it hisses and fails again. It gets binned. I go to a shop to buy some more sunscreen - there is a choice between Altruist SunSpray or another product....... guess which one I buy. Please listen and deal with this problem, it is very annoying.

I like the products but the customer service appears none existent. I recently placed an order direct and one of the products has an expiry date of less than 4 months. I have written to them twice and had no response. I would be very wary of ever order online from them again

I've been using the spf 50 oily skin sunscreen as I find the majority of sunscreens leave my face oily.
This product is brilliant, matte finish is great. A friendly said how pale I looked the other day so it must be working. I've used the main spf50 on my arms and back neck and it is not greasy compared to ost I've used. Both products go on great an only take a few minutes to dissappear.
My go to brand, it's also very reasonable price.

I can honestly say, without hesitation, that this is the worst skincare product I have ever used. I chose Altruist based upon press articles and certain online reviews, opting for SPF50 in spray form, following the application instructions to the letter and applying a significant covering. After about one hour in the Spanish sun I was left with painful sunburn on my front. I chose this product because I read that it had been developed by skincare experts and ironically, it has been the cause of my worst sunburn for quite some time. I did note that some reviewers suffered the same experience but decided to give Altruist the benefit of the doubt - I wish I hadn't. My advice to anyone considering purchasing this brand is to avoid at all costs and save yourself the pain and misery of getting burnt. The only positive part of this experience is that I believe that some of the profits go towards charitable contributions.

AMAZING. Highly recommended. Was using the garnier but this one is much better and better still … cheaper !

Bpo industry
Well good performance level
High achievement
Good incentive

I am incredibly impressed with this product. It rubs in very easily, with no residue and no smell. These two factors mean that I have already used more sunscreen protection during this heatwave than I would ever have done otherwise. So far, it has provided good protection from burning.

Delivery was very quick and minimal packaging has been used.
Highly recommend and I am unlikely to use any other sunscreen going forward.

I have been using the cleanser, I love the product, my skin has never looked so good however the bottle that the cleaners is in the pump is getting stuck down all the time and it happens on every bottle. I have tried but not had any luck with contacting Altrust directly as I would love them to re look at the bottles as I would love to continue buying if the bottle was improved as the actual product is great for my skin.

I thought finally a reasonably priced but serious sunscreen company. The sunscreen spf50 seems good, very much like a liquid so probably why it isn't clogging pores. The day and night cream I'm having mixed results, getting a few spots/dryness. Was really excited to try the anti redness spf50 tinted stuff and although it seems to go nicely on skin and certainly gets rid of all redness it was very orange. There needs to be a lighter colour as it was ridiculous and I had to take it off. Too dark and orangey 😟

Absolutely Wonderful Company!!!
Bought the anti-redness pigmentation cream, absolute game changer, a beautiful SPF 50, it's so good on your face, I'm using it as a tinted moisturizer.
Purchased Sunscreen, I got a free body lotion and hand cream.
What I love about their products they don't feel sticky or leave a residue after application.
I'm sold.
This is my go to Sunscreen provider.
Good prices.
Highly recommend.
Thankyou so much Altruist, what a find.
Excellent Quality.

How on earth do I open the spray bottle? There are no instructions on the label. There's a red "lock" which I have opened but when I try to use the spray the cream starts to leak from the neck of the bottle rather than from the spray nozzle. I shall return it for a refund.

Simply, great product; great service; great story. Buy it direct, and learn about their mission and charity work.