for aluminium french windows 1. delivery was as forecast 2. installation was straightforward (the installation guide is bit light on detail around how glazing bead is installed) 3. door operation... See more
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Review summary
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Reviews shaping this summary
We had double French doors and 2 side screen windows and 4 glazing units for the doors and windows delivered. The delivery driver was Anthony and was very helpful and pleasant to deal with,unfortunat... See more
Brilliant up to the minute info on delivery with a very helpful real-time tracker. Anthony arrived right in the middle of busy school drop off period but was very patient while waiting for access. The... See more
Really appreciated having updates on delivery timing. Driver was most helpful and attentive to details. The delivery went well and as far as we can see, without unpacking it all, everything seems in g... See more
Company details
Written by the company
We offer the UK’s Largest Online Aluiminium range with a possible 742 million different configurations all of which can be configured online in minutes. All our items are fully Building Regulation Complient with A-Rated Glass fitted as standard with an optional upgrade for PAS24 for all new builds. Our online store is the ideal partner for any Builder, Installer or Homeowner to order your new Aluminium Windows and Doors with ease.
Contact info
Unit 1, Ufton Lane, , RG7 4HG, Reading, United Kingdom
- 020 7459 4799
- info@aluminiumtradewindows.co.uk
- aluminiumtradewindows.co.uk
4.4
Excellent
372 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Perfect
Perfect.
Pleasant manner, helpful, prompt, efficient and made sure we had everything we needed.
March 6, 2025
Unprompted review
Brilliant company do deal with
Brilliant company do deal with. We could see when the driver was arriving with the real time driver information. Staff member what polite and on time. Deal with in confidence
March 5, 2025
Unprompted review
A window for Mr Bushnell
This driver was very preflight when the delivery driver arrived at my Address with this window, overall service was excellent, and the care this gentleman took to offload the window was fantastic, Thank you 👍
March 4, 2025
Unprompted review
Anthony-the helpful driver
Anthony was polite and helpful as well as being on time, which is remarkable considering the distances he had driven today
March 4, 2025
Unprompted review
Couldn’t have asked more from the…
Couldn’t have asked more from the delivery driver, professional and friendly!
March 3, 2025
Unprompted review
Was told by my local window firm they…
Was told by my local window firm they couldn’t make me a 1000mm wide French door as size needed to be 1100mm or above 🤔Aluminium trade windows could 👍 very pleased with product and delivery
January 24, 2025
Patio door and glass delivery
Driver very helpful and professional, all delivery taken with extra care
February 27, 2025
Unprompted review
Top delivery
Top delivery , good notification before arrival and pleasant chap A+
February 26, 2025
Unprompted review
lovely windows
lovely windows. better than other online companies I have used previously, these people care and the delivery guy Tom was fantastic.
February 16, 2025
Unprompted review
Damaged window
Damaged window, wrong cill, order arrived late. 2 weeks late.
It’s not trade, I could have bought the same window and had it fitted for the same price, SHOP around.
Trustpilot removed my last honest review, I’m not complaining against trust pilot,
A very poor response, if I were allowed photos, you would be very very shocked at the substandard, well you can’t say workmanship. Tut tut.
February 15, 2025
Unprompted review
Reply from Aluminium Trade Windows
There is a reason trustpilot are removing the reviews left by this account. They are not based on a genuine experience. This account has 3 pages worth of 1 star reviews left for businesses around the world. As for prices there is no way you would get windows or doors fitted for the price we advertise for.
As for shopping around, we have an online website with live pricing that anyone can use to get a quote without signing up or giving over details meaning you won't get hounded by any sales advisors, we don't push anyone into buying with us and customers are welcome to shop around for prices, there is a reason people still choose to use us. Our hundreds of genuine reviews from genuine customers show they are happy with our service.
The delivery process was very good
January 8, 2025
Amazing service highly recommended will…
Amazing service highly recommended will be using again
February 6, 2025
Unprompted review
The driver unfortunately had to unload…
The driver unfortunately had to unload on his own as I had been admitted to hospital before the delivery. However the delivery was stored safely and without damage. Well done Anthony for effecting the delivery in difficult circumstances
January 28, 2025
Unprompted review
Well done a bit of a surprise for me…
Well done a bit of a surprise for me when I got home.
January 27, 2025
Unprompted review
Great experience
Great experience. Delivered promptly & top draw delivery experience! Anthony was really helpful in moving the windows into the property, a real credit to ATW.
January 22, 2025
Unprompted review
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