Having recently been scammed by a Company I was concerned about placing an order on-line for a cantilever umbrella. Aluxo has a functioning telephone line with a very helpful person on the end of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant company to deal with from start to finish. My sofas were delivered a week after I placed my order. Delivered and assembled with care and packaging removed. My 2 boucle sofas in steel grey ar... See more
Company replied
Absolutely love these acoustic panels from Aluxo. Delivery was super fast and the quality-to-price ratio is honestly amazing. I chose the Walnut Dark Oak finish and they look fantastic in real lif... See more
Company replied
I recently purchased a corner sofa. Not only that I am super pleased with the affordable price but also with the quality. While my sofa was delivered we encountered an issue ,the sofa was delive... See more
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Company details
Written by the company
Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last.
Contact info
32 Albury Drive, OL12 7SX, Rochdale, United Kingdom
- hello@aluxo.co.uk
- aluxo.co.uk
4.6
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Amazing customer service and support…
Amazing customer service and support with great quality product
June 16, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Great price and a really easy product…
Great price and a really easy product to use. The price is superb and for the small shower room I have used it for the look and feel is really good.
June 16, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Amazing quality products
Amazing quality wall panels and very affordable and well priced. Surprised by the quality upon arrival. Swift delivery and handled with care.
June 17, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Excellent product and excellent price
Excellent product and excellent price. Thanks for the goods
June 17, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Grey
The sample came and the colour was exactly as on the site.
Very happy but hard to decide, they are very beautiful
June 9, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
GREAT PRODUCT AT GREAT PRICE,TY
great product,very well priced,looks amazing now fitted,would definatly buy more,,only let down was couriers,3 days late when i needed them on time,cost me £150 to joiner who had already booked me,,paying twice isnt good,,all in all ALUXO PRODUCT WAS BRILLIANT,,TY.
June 16, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels and apologies to hear about your issues with our courier. We are exploring how we can improve in this area. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Perfect, crazy fast delivery
Ordered 4 acoustic ash grey wall panels around 7pm on the Wednesday evening, got a phone call around midday on the Thursday from the delivery driver saying he was at my home with the panels!!!! Thankfully I wasn’t far away and he was able to wait till I arrived, crazy that they were delivered in less than 24 hours, panels were well packaged and in perfect condition, best price I could find anywhere, very happy 👍👍👍
June 6, 2025
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Their customer service is brilliant and…
Their customer service is brilliant and so are their products. I absolutely love my new sofa it’s exactly what i expected. They helped me out so much by holding my sofa in their wear house until I was ready for the delivery at no extra cost which was amazing and extremely helpful.
June 9, 2025
Reply from Aluxo
So pleased that you are happy with your Tribeca sofa. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Great product and easy to put up
Great product and easy to put up . Delivered quickly as well . Looks stunning up and reasonably priced
May 29, 2025
Reply from Aluxo
So glad you love our square wall tiles! Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Reply from Aluxo
So glad you love our acoustic slatted wall panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Delivery on time excellent service will…
Delivery on time excellent service will buy again.
June 2, 2025
Reply from Aluxo
Amazing! So glad you are happy with your Acoustic Wood Panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Not great
Ok the 4 panels we received, all 4 last wood strip was narrower at one end which made the straight line squint.
Also the overlap gaps are wider than the rest of the gaps which is quite noticeable.
May 28, 2025
Reply from Aluxo
Hi Robbie, very sorry that you are not happy with your acoustic wall panels. Although we do have rigorous quality checks during production, it seems your panels have some from of manufacturing issue on the wooden slats. Please do reach out to our customer service team who would be happy to support in an exchange
Second time buying a sofa from here and…
Second time buying a sofa from here and once again, delivery was spot on. This one was for my parents’ home – the corner sofa named Tribeca is absolutely lovely! It looks great and is even more comfortable than a similar style I saw at one of those big-name sofa chains in a retail park – and that one was twice the price!
May 16, 2025
Reply from Aluxo
So glad you are happy! The Tribeca is one of our bestsellers. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Very happy customer
Well informed from purchase to delivery. I've had my acoustic sound board fitted and I'm very very impressed with quality of the Aluxo product. I would highly recommend Aluxo to anyone and I will definitely use this company again without a doubt.
May 26, 2025
Reply from Aluxo
Amazing! So glad you are happy with your Acoustic Wood Panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Aluxo Oasis 2000 Mattress - great value for money!
After moving into our new home, we were eager to find a mattress that combined comfort, support and convenience.
The Aluxo Oasis 2000 pocket memory pillow mattress arrived quickly and was easy to manoeuvre into our bedroom, thanks to its compact packaging (with wheels!). Within 48 hours, it was fully expanded and has been really comfortable ever since. We've noticed significant improvements in our sleep quality.
April 24, 2025
Unprompted review
Reply from Aluxo
Thank you for the feedback! We are so glad you love the Oasis Mattress as much as we do
An excellent experience
An excellent experience, not having purchased acoustic panels before I was wary of the quality I might receive.
I rate these far better than Wickes are selling at a higher price.
Delivery and communication was very very good.
I highly recommend using this company, I will again in the future.
May 9, 2025
Reply from Aluxo
Amazing! So glad you are happy with your Acoustic Wood Panels. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Mattress in a box !
After moving into our new apartment, we were keen to furnish without overspending.
I purchased a mattress in a box as it was practical for us to bring up to the second floor. Sleeping on it has been a delight. Given the quality and affordability, we are very satisfied with our purchase.
May 14, 2025
Unprompted review
Reply from Aluxo
Thank you for the feedback! We are so glad you love the Oasis Mattress as much as we do
fast delivery and customer service when…
fast delivery and customer service when I requested an additional receipt with specific details included.
April 25, 2025
Reply from Aluxo
Thank you for taking the time to leave your feedback! We are so happy you had a great experience with Aluxo
terrible sofa
terrible sofa, falls apart , poorly made and no customer service … AVOID
March 22, 2025
Unprompted review
Reply from Aluxo
Hi "Jim", we have no records of your purchase. We asked you to provide any details on what you actually ordered which you ignored. We had no request to fix or swap any sofa that was "falling apart". We therefore consider this review to be fake
Amazing Sofa
Amazing Sofa, this is such a great quality and good value for the price.
I got it delivered super quick and Claire at the customer service was very helpful and quick to response even at night.
I recommend 100% !
March 14, 2025
Reply from Aluxo
Amazing! So glad you are happy with the Tribeca Corner Sofa. Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
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