Always.bank Reviews 

1
TrustScore 3 out of 5

3.2

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Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Bank
  4. Financial Consultant

Written by the company

Always.bank is a digital banking division powered by 22nd State Banking Company, built to make banking simpler and more useful for individuals and business owners. We combine the strength and experience of a community bank with the convenience of a modern digital banking experience. Customers can manage their banking online while still having access to real people when they need help. For business owners, Always.bank provides banking and financing solutions designed around the realities of starting, running, and growing a business. Our services include small business checking and savings, SBA and government guaranteed lending, specialty financing solutions, and access to experienced Business Advisors. For individuals, Always.bank offers deposit products including high-yield savings accounts and certificates of deposit, providing straightforward options for saving and managing money. Our approach is simple. Technology should make banking easier without removing the human side of banking. We believe customers should be able to get clear answers, understand their options, and reach someone when they need help. Always.bank serves customers digitally and is supported by the banking experience, infrastructure, and relationships of 22nd State Banking Company. Always.bank is powered by 22nd State Banking Company. Member FDIC. Deposits held at Always.bank and 22nd State Bank are combined for FDIC insurance coverage and insured to a total of $250,000 per depositor, per ownership category.


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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

WORST customer service EVER!

Worst customer service EVER!
Always.Bank didn't respond my emails and calls until keep calling 2-3 times.
There was no apology.
I don't know how they doing business on the money market.

September 1, 2026
Unprompted review
Always.bank logo

Reply from Always.bank

Sean, we’re sorry to hear about your experience. This is not the level of responsiveness we want any Always.bank customer to receive, and we understand how frustrating it is to have to reach out multiple times for help.

We appreciate you bringing this to our attention and would like the opportunity to look into what happened and make it right. Please contact us directly at info@always.bank so we can connect you with the right member of our team.

Thank you for the feedback. We take it seriously and will use it to improve how we serve our customers.

The Always.bank Team

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