Alyapearl Reviews 15

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Bright, but pale

my necklace is super glossy - almost mirror-like. The only thing is the purple looks a bit lighter than I pictured, but it still wears nicely.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Easy clasp

I asked to change the clasp for my necklace. The magnetic clasp is so much easier than my older ones, and I can put it on fast without help.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

So comfy

My necklace feels softer than the one I bought before. It drapes nicely, and the knots between pearls make it sit smoothly on my neck without that stiff feeling.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Green pearl

Alya and I spent three days to picking a large green Tahitian Pearl. The color is unreal in person and shifts a bit in different light. I'm so happy!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

POOR PRODUCTS POOR DELIVERY!

I should have read the reviews here before I even ordered! I got my first shipment and I did not expect the pearls to be so small considering the price...I sent another order a few days after my first which I should not have... I sent it before I received the first shipment... I still have not received it to date! Considering I ordeed last week of November 2025! I kept following up in their INstagram account but to no avail! They keep saying its already in Canada and the shipping company in Canada can not say where it is now! They don't even know which shipping company they use here in Canada! They gave me phone numbers to follow up but they don't work! So frustrated! I finally said just refund me my money but I have to wait and see if tyey would! My order ilcosts $250 USD which is not cheap!

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

absolutely disappointed

they say "5A grade pearls", the earings i got are TOO FAR AWAY from that, very disappointed, i do not reccomend buy from this page at all, it also took 3 weeks to arrive, not to mention the very cheap packaging.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap packaging

Cheap packaging
No gift box
Poor quality fixing
Wouldn't buy again

February 21, 2025
Alyapearl logo

Reply from Alyapearl

Hi dear, that is a earrings made by 4A grade pearl, you paid $20 for a handmade earrings and a package shipping from 20,000 km away, not metion our small free earrings for every customers, what else do you expect?

Rated 5 out of 5 stars

The marvel of pearls

Every time I put on my baroque pendant, I marvel at its lustre. Every time I wear it, I like it even a bit more. I'm looking forward to my next pearl purchase. Thank you Alya!

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

The pearls were extremely small to the…

The pearls were extremely small to the point that they look for my 6y old grandaughter !
Refund was denied!! Never again

January 17, 2025
Alyapearl logo

Reply from Alyapearl

Hi Patricia. I’m sorry to hear that the bracelet looked smaller than you expected. However, the product you received does match the size stated in our listing. The title of this item is “Alya's – Pearl Bracelet 5–6mm”, and both the title and description clearly mention 5–6 mm pearls, which are meant to be a more delicate, dainty size.

I completely understand that everyone has different preferences in pearl size. If you prefer larger pearls, please feel free to contact us on Ins@alyapearls and we’ll be happy to customize the bigger size for you.

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