Alza.cz Reviews 88

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Never buy as a company. They only have 6 months warranty on washing machines if you buy as a company. We had to pay for service ourself. The service man was shocked since the washing machine had been... See more

Rated 5 out of 5 stars

I had my first warranty experience with CZ on a scorpion Evo 3s1, I am not a tax person or an email person. I am more of a person a person type guy who likes to talk to people, unfortunately, CZ will... See more

Company replied

Rated 2 out of 5 stars

Alza needs to understand that how they handle the warranty claim is part of the service. Also the service center they chose can affect their credibility. In my case, they had my coffee machine for ~... See more

Rated 5 out of 5 stars

I'm always trying to buy electronics and other stuff from Alza even if it's little more expensive sometimes. Two times I got warranty case with 2 cellphones, in both cases the solutions was absolutely... See more

Company details

Information provided by various external sources

Jedinecny obchod s pocitaci a elektronikou. Maloobchod, velkoobchod. Vse skladem, ihned k odberu! Online splatky. Doprava do 5 hod. po Praze, do 24 hod. po CR! Sobotni prodej. Dealersky prodej, slevy pro studenty, skoly a pri online nakupu. Souteze, darky! Outstanding e-shop with IT products and electronics. Shipping within 24 hours all over Czech Republic! Sales on orders made via e-shop for dealers, students, education organizations. Customer contests and gifts for free.


Contact info

2.8

Average

TrustScore 3 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

One of the bests for tech!

I love the store. Every time i ordered something, it came with no problems. And if i ordered something i didn't want by a mistake, Alza’s support is so great. I've never had any problems with anything.

April 4, 2022
Unprompted review
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Reply from Alza.cz

Dear Jakub,

Thank you for sharing your experience with our company.Customer experience is extremely important to us, so we are very happy to hear that you were satisfied with our services. We hope that this is not the last time we hear from you.


Sincerely,


Bianka - Alza Customer Service

Rated 4 out of 5 stars

Nice store

Nice store, good customer support. It's a bit pricey

March 12, 2022
Unprompted review
Alza.cz logo

Reply from Alza.cz

Dear Mikulas,
Thank you for your review.
We appreciate you taking the time to leave a positive feedback. There is nothing more rewarding for us than a satisfied customer.
Best regards

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