amandahairs.com Reviews 849

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 448 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as soft, full, and natural-looking, maintaining their appearance even after washing. The customer service is frequently praised for being excellent, responsive, and helpful, with agents keeping customers updated and accommodating requests. Reviewers also appreciate the fast shipping and timely delivery of their orders, often receiving exactly what they expected or better. However, some people were dissatisfied with the product not matching the description or images online, citing issues with density, length, color, and overall appearance. There were also occasional complaints about slow delivery times and difficulties with customer service regarding returns or tracking information.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing disappointment that the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the softness,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some expressing satisfaction with quick... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting excellent,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing frustration over slow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a... See more

Rated 4 out of 5 stars

I REALLY LIKE THE HAIR BUT IT TOOK TOO LONGTO RECEIVE THE HAIR AND THEN YOU ALSO HAVE TO REQUEST TRACKING BECAUSE IT IS NOT JUST GIVEN TO YOU.

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 4 out of 5 stars

I loved the hair even though it seem to have took forever to receive it. Hoping to get a little faster the next time I order. It took about 3-4 wks🤔😝but overall I’m happy with it


4.1

Great

TrustScore 4 out of 5

849 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Finally

Finally, received my wig , it’s not exactly they way on the website.. but I love it .
Communication with seller was very poor,

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

I’ve ordered hair and they trying to…

I’ve ordered hair and they trying to say they never received payment spoke to my bank they gave me code to send to them to check there bank as they defo got my money and they have not made any effort to get back to me now I’m in process with my bank as fraud first time buying from this place never again

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Never Received Wig!

I ordered a wig, paid for it but NEVER received it! Customer service is a joke, I never received a response to My e-mails. Tracking my ordered it says it was sent to FedEx but FedEx never received it! SCAM!!!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased a ombre wig it came within…

Purchased a ombre wig it came within 15/20 days purchase 26inch it came very yellow even though I asked for photos prior sending but I was ignored..

the wig was more 16inch / 18inch the transition from the brown to the ginger which was meant to be blonde was like a ring of ginger strip.

Trying to get hold of the customer service has been appuling they offered me 20 dollers lol to keep it I just want to return as I'm well within my rights now currently being ignored so I've contacted clearpay as I paid through them.

No returns information stated on website all has to be done via email...

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

The hair is full

The hair is full. It is soft. It is curly it does not shed. The lace is top tier. This is my first time ordering from Amanda and she has gained a lifetime Customer as long as nothing changes. The only thing I didn’t like was the shipping it doesn’t update you on anything but everything else was perfect

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

When there was confusion on when I would receive my wig,I reached out and got Emily. Emily was great! She followed up with me through every step of the way. I received my wig in a very timely matter and was very happy with the customer service from Emily. I will order from them again.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I love the hair it’s soft and has true…

I love the hair it’s soft and has true length
The curls are popping. The gift bag is truly worth it. Also I like the fact that Emily response to whatever issue or question. I will definitely order again.

February 14, 2026
Unprompted review
Rated 4 out of 5 stars

I recently purchased a 13×4 curly wig…

I recently purchased a 13×4 curly wig from Amanda Hair and overall, I am satisfied with the quality. The hair is soft, looks natural, and was well packaged. Shipping was fairly quick, and communication was decent. The wig itself is pretty, easy to style, and holds curls well.

However, my only disappointment is that I did not receive the 300 density that I paid for. The hair is noticeably thinner than expected, which was a letdown since I specifically ordered higher density for a fuller look. Aside from that issue, the hair quality is good.

If Amanda Hair improves accuracy with order details and ensures customers receive the correct density, they would be an excellent company. I would consider ordering again, but only if this issue is corrected in the future.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

This is my 4th time ordering from…

This is my 4th time ordering from Amanda hair, My 1st wig was a 30" curly that i ordered in 2023! And to this day it looks amazing! Curls are soft and i still get complimented.... i emailed them to update my latest wig order and they did so swiftly & my wig has now been dispatched! Thank you Emily!!!! I cannot wait to recieve my latest wig :) i know it will be tea 😍

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love my wig thank

I love my wig, it’s absolutely gorgeous. But I wanted to give myself a bit of time before making this comment, because right now I feel like I’m losing a bit of hair. I think it’s normal since I curl it all the time. I think that’s where my mistake is.

Thanks you

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company! The wig I received is darker than the one I purchased and they are refusing to refund my money. They started by trying to claim it was a custom order. But, I had simply purchased one of their stock wigs. The emails have become condescending too. The customer service is very bad.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

This is only a customer service review…

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready to correspond with over the matter. Will do further reviews on the delivery as well as hair and quality.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

So disappointing

So disappointing! I ordered a colored wig, 22 inches, 250 density. I had been contemplating this particular wig for months and finally decided to pull the trigger. When the wig finally arrived, I knew immediately it was nothing like the picture nor what I had selected in density and length. I reached out to customer service immediately. They asked for pictures. I shared photos with hair stretched next to measuring tape, which indicated 15 inches! 15 inches, kid you not! They responded and said the hair looked fine to them and once it’s washed & straightened, it’ll be 22 inches. Additionally, the were unable to accept the return because the hair was “custom colored”. What I ordered was chocolate brown with #30 highlights. Very conservative and classy. What I received had 613 highlights and 180 density at most. I went back & forth for days to return the hair and the they refused. Currently disputing with the bank. Never again!

January 29, 2026
Unprompted review

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