Amazon Flex Reviews 264

Amazon flex is the worst place/app to work for. They pay really less amount comparing to the distance/mileage/amount of parcel they give you. They don’t care if you make some money or no. Their main target is to make sure you take their parcels to customer so they can make money.

Work for some other companies then Amazon

After became amazon flex for 1 month , i decide never buy anything from them , never ever . They terrible , not even worth 1 star

Never work for flex they will rip you off to save a dollar!!!!. Abuse you and treat you wrong!!!!.

Not worth it.
Consume more time than block, to far deliveries.
Like in 3 hour block I drove 81 miles and now it's happing constantly.
They are try to ripping of the driver.
Just imagine you in £41.50 you drove 81 miles and than it consume 1 hour extra then you have to send the email.
Note: I didn't add the time and miles to go the hub and after finishing the work go back to home or hub

Had a delivery block that was over 66miles away and like others have commented they only pay you for the time to get there and do the delivery but not for the time back home. This delivery was 1.5hrs drive each way, plus 1.5hrs for the actual delivery so altogether 4.5hr. However, unfortunately for me, I have an electric car that's one of the older models, so not a great range, and so needed to charge on my way there (1hr) and back (1hr). Making the journey 6.5hrs for me.

However, this was not to be the case. I got sent to a remote area where there were no charging points for at least 30 miles, and so after my delivery, on my way back home, I was freaking out because my battery was low and no charging points anywhere, plus it was late at night. Ended up getting stranded as car ran out of charge, had to get a taxi to a hotel in the middle of the night, in the middle of nowhere. Then the next day get breakdown folks to tow my car to a charging point. Ended by getting back the next day at past midnight, spent over 20hrs away from home as had lots of issues with the car, disappointments with breakdown guys, delays with getting help, essentially a most horrendous ordeal. Not to mention being out of pocket by £300, exhausted etc. I had tried contacting Amazon support several times throughout the whole process but got no response, or they had closed.

I message Amazon Flex after I got home to explain what had happen and to ask what could be done to ensure this doesn't happen again. Not to mention feeling extremely unsafe as I was delivering parcels in the middle of the night to farm houses in absolute pitch blackness and no other houses for miles apart, and through deserted windy country roads etc. I got the most cynical response back with absolutely zero empathy, no answers to my questions and got given £8.78 adjustment and paid £61.50 for the job. It was like the guy hadn't read my message at all, he had no concern whatsoever for all I'd been through. So from the job, I've had a loss of over £200.

So warning to everyone working for Amazon Flex, they only care about themselves and their image, delivering their parcels on-time etc. They don't care about you, your safety or experience, no matter how much they try to make you to believe they do. If you get into any trouble you'll be on your own, better not to take a job that's going to be difficult in any way and miss the block than for you to jeopardise yourself in anyway. They will not be there to help you if you do.

Nasty job
They'll legit turn you to an absolute animal
+200 parcel a day
+10 hours drive like a maniac
going up and down stairs +200 times a day and you have to load your own van and clean it too lol
you can't have a break cuz you'll run out of time
You have to eat like a dog while driving cuz youll run out of time
Youll have to take a crap at the back of the van or pee in a bottle cuz you'll run out of time
They never tell you there going to Abuse you at start
And Its absolutely crazy how they will treat you with no respect and there's favoritism going on
Tbh I don't blame the pps managers cuz if you look at their faces they already dead inside from stress and amazons pressure
And no cost vans? Yea right they'll cut it from your payment
You must be so desperate to do this kinda job for 100 pound a day feel sorry for them
But No me ill never pee in the bottle for no mf body

Know your worth

I work for Amazon in Nashville Tennessee I always get screwed around they send me so far out it’s unreal it is not worth the money and then you’re late with your deliveries and then you get blamed for it I can’t drive any faster without breaking the law it is ruining my car I went on a 3 1/2 route today for $63 they sent me 50 miles out it’s always like that

It’s a absolute joke, Amazon flex Australia providing customer service. Even a simple support is denied saying it is out of scope. I wonder what their exact scope is to fool drivers.

today Amazon driver came to deliver my sun's Christmas present that we had bought for Christmas but the driver did not even get out of his Amazon van he sat on the driving seat for five minutes on his phone and did not attempt to come out oh even come to our front door after five minutes I opened my front door to see if he was OKAY and he then just instantly drove off without saying a word 5 minutes later he returned to deliver 2 cables which were add ones to the main pleasant which were a computer costing over £500 which he said that I must have forgot to load the computer on to my van So I will go back and correct it and be back to you by 9 o'clock but then on logging back onto Amazon to see if there were a update on when he were coming back it said driver delivery attempt driver attempted to deliver your item but could not deliver because nobody came to the door this was a total lie because I had spoken to him and he had acknowledged me and given the two cables at 2:55 this is 5 minutes after he first came and it was the same driver in the same van but he never returned and I am still waiting for the computer which has made my son very upset because he was keen on getting it set up for Christmas although it is a week early I know but he is a disabled child in a wheelchair and as sum learning difficulties and will find the use of a computer very useful as the old one he had as stopped working for him to do his homework for school and other stuff he does with his disability the computer helps him to spell and gives him independence

For 4hrs job they will pay you £56. I gas up £50 and delivered 45 parcel. It took me 6hrs at normal pace and followed speed limit and 2-5mins each parcel. According to my mileage tracker i spent £33.67 on petrol and did 83.84miles for 4hrs block. Therefore for 4 hrs blocks i have £22.33 left. You have to declare your tax at the end of the year at 20-30% if this is your 2nd job. You will left with £17.86 at 20%. . DISGUSTING.. for four hours job walking, running and without break.

Absolute diabolic company to attempt to work for.
Asked to download numerous flex apps asked for numerous different emails.
Went through the app checks numerous times.
Went through accurate dbs and then they deactivated my account.
Driver support was diabolical same dreary response again and again....
Fooling useless

Waited 3 weeks just to not get hired because of a citation from 7 years ago for improper lane change horrible service horrible people Amazon needs to go under already!!!!!!

I did it for two weeks and is straight trash. I’m in okc and is definitely not worth it you won’t make no money and they will send you to the strangest neighborhoods to deliver packages I have gravel roads and real far from the base and probably your home.

Not worth it! I feel like not doing it right after 2nd day of working with Amazon Flex.
I felt like I did 10 hours of work for just 4 hours block.
Don’t expect your delivery area to be same as the pick up area. And They’ll send you 30-40mins away from your pickup location. For me Bella vista to Merrylands (Away from Parramatta).
On my first day they gave me 29 deliveries and sent me 30mins away from the pickup location and on the return it took extra time to return the undelivered items and then reaching at home.
On the second day, I GOT 55 DELIVERIES (Almost double than my first day) and sent me 40mins away from the pickup location. Only I and god knows how I completed it. It should come under health and safety. And you can’t even have any option to cancel it as well!
Not worth it mates. Believe me not worth it!

Delivery drivers as self employed getting paid 103.50pounds per day and I don't think is fair pay cuz working on full speed and timing plus under one location 2 or 3 different addresses,including steps up and down ,weather conditions amazon not paying much.i will rather say amazon using people to work . Sad . The drivers should be paid for such job at least 130pound per day. People just slaves for another big company

So, my experience with Amazon flex. This has been one of the worst experience I have ever been through. Firstly do not expect to deliver in the location you choose to pick up parcels. I had chosen to pick parcels up in Worcester and was expecting to do deliveries in Worcester. Nope! I picked up parcels in Worcester but all my deliveries were 35miles + away in areas like Solihull , Coventry , Birmingham etc. I had a time frame of 3hrs to make all deliveries, which was not possible. Firstly the first parcel took me almost 40mins to deliver because of how far it was and having to use the M5! I had all together 28 parcels to deliver. Every parcel was at least 10mins away from each other, some took way longer because it was in farm lands almost damaging my car! Another point to make is fuel costs . When I was on my last 5 parcels my car started to use the reserve fuel baring in mind I had almost a full tank of petrol. I had to then fill up because I was an hour 30mins away from home!! So all in all It took me 4hours to finish delivery, and all together I was on the road from 5pm to 12am!! 7hrs!! All this for £45? It's not worth it!!!

I Iike there flexibility but they kept kicking me off the app. I decided not to try getting things reset to log on again. That's a hassle 3 times in 4 months. No thanks

I was booked for 1;30 for £22 and end up doing 3 hours shift with 22 parcels !!! does not worth it ! only made £22 for 3 hours work plus fuel and car expenses

I actually work for flex and to be honest it’s horrible, we have to deliver 40 to 60 packages for the sum of $80 and $90 , and right now in Fort Lauderdale gas is around $60 , so we’re not really getting nothing , I broke my toe on the job with these heavy behind packages and they couldn’t do Anything about it ! They will still try to rob you while on the job and AGAIN they don’t do a dang thing about it , I’m trying to see how can I get a lawyer because this is ridiculous and unfair ! We should be paid more , especially for gas and heavy duty items ! This job is sicking ! Instacart is way better ! Flex send you 50-60 miles away when you stay in Fort Lauderdale, my drives be 1 hour away then I have to drive back home ! It isn’t work so if you have Amazon delivery please pray for us this crap isn’t easy , they do us dead wrong !