Prime Video used to be a beneficial addition to my Amazon membership. I was able to enjoy a large selection of movies and shows at no extra charge and no commercials. Now most everything Prime Video... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Enjoy exclusive Amazon Originals as well as popular movies and TV shows. Watch anytime, anywhere. Start your free trial.
Contact info
Terry Avenue North 410, 98109, Seattle, United States
- amazonprimevideo.com
Extra Fees For Ad Free Service? Corporate Mistake!
Asking for additional money for ad free service? Not going to happen. I’m tired of these companies trying to squeeze more money out of you for a service we already pay too much for. I’m canceling my subscription and I hope millions of other subscribers do the same. Greed is going to put them out of business.
CAN’T WATCH ANYTHING WITHOUT ADS
I literally can’t view any movies or shows now without the freaking ADS. There are so many ads and they’re LONG. I paid for “ad-free” for a couple of months, but it’s way too expensive to justify.
I have a list of movies I’d like to watch but I refuse until they wind up on another streaming service.
BAD MOVE AMAZON. You get plenty of our money, why the heck cram a bunch of ads into movies we ALREADY PAY YOU to watch, and charge us more to remove the ads? SMH
Too many ads
Just saw a show for 40min. Had 5 ad breaks of 2min 30sec each. This is after a subscription. Unsubscribed. Not that their video experience is any good
Worst streming service
Worst streming service
Poor interface
Slow to respond
Often Crashes
Won't remember where you are
Adverts...lots of adverts
Netflix, Apple, Disney and nearly all other streaming services are cheaper and offer a better, ad-free service
Save your money and get a different streaming service
i get adverts but there are far to…
i get adverts but there are far to many, the price is barely worth it considering you have to sift through 90% of the absolute rubbish on it to find something worth watching. they are taking the mick.
Thanks for making me watch 9 seasond of…
Thanks for making me watch 9 seasons of X files without being able to watch the last 2 episodes!
Commercial Zilla…
We already belong to Prime and we still have to watch ads and they're constantly putting ads and interrupting the movies. Might as well watch YouTube there's just as bad. What's the matter Jeff Bezos doesn't have enough money?
Ad is becoming longer and longer and…
Ad is becoming longer and longer and unbearable.
Paying for a service and not providing…
Paying for a service and not providing the service live at the correct time
I see very little point in complaining…
I see very little point in complaining about the abysmal service this station gives watch many series but cut of when trying to continue owing to the fact prime has not purchased the continuation the Mcloud girls for instance , watched 2 seasons but no more seasons available, how can a company do that ,they are the only one ,and then charging to rent or buy some films so old ,
This company is a total rip off, don't waste your money.
Cancelling due to ads
Painful viewing when there are so many ads for a PAID service. Cancelling subscription
Would give it 0 stars if I could
You're paying premium prices for a limited selection. All the decent movies you have to buy or rent separately. Worst of all are the ads. Firstly they're way too long and secondly they appear in the middle of the movie. One of the worst streaming platforms ever
Avoid due to adverts too frequent
Prime has some really good series and films but far too frequent adverts. It's extremely annoyed as they place adverts in the middle of great scene on episodes and films id not recommend to friends nor family
I got out of domestic violence…
I got out of domestic violence situation and I had to change my phone number and My email. I no longer have access to any of my purchases and they refused to credit my account so that I can re-purchase them. Zero stars. I really wish zero stars was an option.
Way too many ads
The amount of ads is way excessive. Netflix ads are not nearly as bad. And why can't they add an option to remove a show from my continue watching bar.
horrible selection and paywall
horrible selection, everything thats new or interessting is hidden behind a big paywall. its not worth it at all. i will not update my sub, once it ends, thats a byebye from me.
Time To Cancel Amazon Prime Video Subscription Due To Ads
My wife and I tried watching a great thriller called Steal on Prime Video last night. It's a fast paced intense gripping story but it was actually ruined by all the ads. So many ads. There were ads before it started then they were cutting into the programme what seemed like every 5 minutes continuously and absolutely driving us mad! I have seen so many for the same things over and over again.. fairy liquid, flash cleaning products - I'm not interested! Come on Prime Video.. Get it sorted or you'll be losing thousands of customers. Proper spoiling it for us and the annoying thing also is that it's a paid service and I absolutely refuse to pay extra to remove ads.. Disgusting that that is even a thing!
I can not watch content in HD anymore
I can not watch content in HD anymore because the HDCP (Copy proterction) they use doesn't allow me to. I now have to check which part of my hardware chain is not compatible with their HDCP and buy a new one. This could be the HDMI cable, this could also be the monitor or other hardware in my PC. They also told me only after I bought a movie on the site. I'll try to avoid them for now.
Absolute rubbish!!!!!
might as well just get a tv license at this point you get less adverts to watch. absolute rubbish with you paying only to watch 5 min ads at the start middle and end of shows. canceling subscription
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








