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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding withdrawals, which were often delayed or subject to unexpected fees. Customers also reported significant issues with the website, including non-functional links and difficulties accessing their accounts or the cashier. The customer service was frequently criticized for being unresponsive, unhelpful, or difficult to reach, with many feeling they were interacting with bots rather than real people. Additionally, consumers felt the prices were too high, especially concerning the wagering requirements for bonuses and the charges for withdrawals. Some people were dissatisfied with the product, citing low winning odds and problems with games, while others found the games enjoyable and reported swift payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report significant difficulties and delays... See more

Website

Clients share negative opinions on the website. Many reviewers report issues with the site being a scam,... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and unhelpful... See more

Price

Consumers express strong dissatisfaction with the pricing structure, frequently citing unexpected charges and... See more

Product

Customers had ambiguous experiences with the product. While some reviewers praised the amazing games and fast... See more

Based on these reviews

Rated 2 out of 5 stars

As much as I’m enjoying the games .. withdrawing has been a bit of a nightmare.. small withdrawals went through ok .. but the minute I won a jackpot then verification process was needed.. the link th... See more

Rated 2 out of 5 stars

To much money to wager before you can withdraw, then when you do withdraw it doesn't get deposited straight away, so it's all long. Having to play all that money to withdraw such a small amount of fun... See more

Rated 3 out of 5 stars

still waiting withdrawal of £100 to bank account. Think its a bit long you have to wait. but of course when you deposit its immediate. we'll see what happens. Martin Meechan.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service

Written by the company

Spin the Mega Reel to win up to 500 free spins on Starburst! Play casino slots and instant win games. Pay by phone bill casino on Amazon Slots!


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You seem to be popping up as ads during…

You seem to be popping up as ads during my use of apps I know are good. Nice try . I came here to confirm suspicions about you nothing more. If there were negative stars I could select I sink your scam right here . Im also reporting you directly to my friend who works at Amazon as you are clearly pretending to be associated with them to gain the trust of people for you to scam. All kinds of illegal going on here . Good luck pricks.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Read reviews, BAD!!!!

Read reviews was about to play. But thought I would use my money on another casino with better reviews. Never heard of withdrawal fee. I play a lot of online casino. Only scammer site you have to pay! So I say No to Amazon Casino.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Be wary of 5 star reviews as they are…

Be wary of 5 star reviews as they are likely paid by the site to leave them. I think this site is owned by those who do the apps where you play games for money. Those sites charge you a fee for withdrawal but it's expected you are getting free money. Every app where they say you win big ..STAY AWAY FROM..why would they need to advertise,, ask yourself that

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service was slow to respond and repetitive in solution advice that did not workand h

Customer service was slow to respond and repetitive in their solutions indicating they did not read the issue with my attempt to withdraw my winnings

The site disabled ability to add card to enable withdrawal. PC MasterCard was used to deposit but declined the withdrawal or deposit . Bank of Novia Scotia declined any deposit ( both Visa and Interact Debit ). Could not add card ( as customer service advised to do) could not withdraw yet all CS kept advising me to do was add interact .. over and over ( at least 12 times)

The absolute worst experience with an online site.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Huge disappointment

I had bonus money in there but you can't choose the games to use it on. I only found 1 game that let me use bonus $. That is so disappointing. Also tried to chat with customer service and waited so long. Finally I got to next in queue and suddenly got thrown off to 15 in queue. Not a good experience at all.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM !
you have been warned!
How this app is allowed to trade and scam people of there money ! Is incredible, when they are meant to be regulated!

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

There should be away not to even give 1…

There should be away not to even give 1 star. Don't loose your money on Amazon slots. Don't get your full bonuses for signing up. And what you do get after its all played out even after initial deposit you can't find the site any longer. You login and it either says access denied or takes you to a different gaming site. And yes I did get the app from the app store and will be making formal complaint as now there is no such app that I downloaded and good thing I screenshot this ridiculous app. So sad for a company to pull this on consumers... shameful

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Close the doors your an absolute scam…

Close the doors your an absolute scam and a mockery to the industry and agco in control of your site here in ontario is a lie and i will get a lawyer to look into this very site also i work through agco in ontario they dont operate site they oversee its operations and i dont.know how they gave you a liscence with this poooooooor customer service rip offs

December 24, 2025
Unprompted review

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