AMC Furniture Outlet Reviews 

5,687
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,048 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery team is extremely polite, helpful, and keeps buyers well updated throughout the entire shipping process. Consumers also praise the exceptional quality and comfort of the garden furniture, noting that it looks wonderful and is very straightforward to assemble. Some reviewers were not happy with minor product details, mentioning that certain metal fittings were difficult to align or that some items arrived damaged. A few other people also felt that the protective covers provided did not fit properly or that the cushions lacked sufficient support during long-term use.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping times that often range... See more

Product

Customers had positive experiences with product, noting that the furniture is beautiful, well-made, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that both in-store assistants and delivery teams are... See more

Service

Customers consistently note positive experiences with service from start to finish. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality, noting that the furniture is sturdy, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Bought the Santorini corner sofa set with fire pit table online. Easy and efficient purchasing and payment, with payment options available too. Informed every step a... See more

Company replied

Rated 5 out of 5 stars

Purchased on line .. after company promptly answered a couple of queries via email .. Product arrived within the 7 days and the quality seems very good and the cushions are excellent quality.. only sl... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Emailed asking questions - came back swiftly. Ordered and got a delivery date pretty quickly. Kept up to date on the day of delivery of how long they’d be. Delivered. Ea... See more

Company replied

Rated 5 out of 5 stars

Was looking for some garden furniture and AMC had an end of season sale on so we popped along to take a look. Good selection of quality furniture available to choose from at great price with quick... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We specialise in bringing you high quality furniture at discounted prices! Our showroom is full to the brim with bargain finds! Whether you are looking for the bed of your dreams, branded mattresses or bespoke sofa collections we will have something for you! Along with a wide range of home furnishings, bedding and home accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(5,687)

1,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value for money

Great value for money, excellent quality, easy to order, kept well informed of delivery, excellent after sales service. I would highly recommend AMC for garden furniture.

August 28, 2026
Rated 2 out of 5 stars

Sofa great. Delivery service leaves much to be desired.

Billie sofa is fantastic exactly what we wanted is what we received. What wasn't so fantastic was the delivery service (It was a 3rd party company) who just dumped boxes in communal areas and outside our building. Left a bit of a sour taste especially for someone physically disabled who couldn't deal with the issue themselves. Actual product is fine but just left disappointed with the actions of the delivery staff.

September 14, 2026
Unprompted review
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey James,
Thankyou for leaving us a review, we have spoken about the issues raised and once again apologise for the way this was handled by the courier who provided the service.
We have fed this back to ensure nothing like this happens again in the future.
We're happy to hear you love your sofa and the team are always here to help if you need to chat with us about anything else.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Ordered the sofa on a Sunday, delivered Friday and assembled in double quick time by two lovely fellas (thanks guys) who talked us through it all.
Sofa is excellent quality, quite firm but very comfortable. It has adjustable armrests and headrests so you can find your perfect position. Can’t fault anything.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Patio set arrived great quality had a…

Patio set arrived great quality had a little issue with some missing bolts but the team sorted it out straight away for me. Would throughly recommend and such great service from the team

September 11, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Juliet,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Quick delivery and amazing delivery men…

Quick delivery and amazing delivery men , really helpful and nice and my couch is absolutely stunning… would 100% get my furniture from here again in the future

September 11, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Melisha,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Great customer service

Great customer service, staff friendly and knowledgeable, goods delivered on time, great quality, would highly recommend

September 11, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Good service

From purchase to delivery went smoothly. On the day of delivery I was able to live track my order and I also got a phone call 30mins to an hour before they arrived at my address which helped me know when to be home to receive my order.

September 10, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Precious,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

First time to yourplace and was… a good experiance

First time to yourplace and was impressed the lady was very nice wheni chose the table and chairs had some beautiful items keptme up to datelettjng meknow with e mails and the menwho delivered the dining table was very helpfuland polite i would definately come sagain

September 10, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Mrs Davies,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Good communication

Good communication regarding delivery
Very cheerful delivery people arrived promptly and very helpful.
Customer service was helpful.

September 10, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Brenda,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Staff in store were very knowledgeable and friendly. Delivery team kept us updated and delivered on time. Definitely recommend.

September 8, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Debra,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Poor quality

Poor quality. Not weaved right in places. Bits of the weave missing in places. a lot of money for an item of rubbish quality.

August 5, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Donna,
We are truly sorry you feel this way, please drop an email to the team info@amcfurniture.co.uk and we would be happy to look into this for you.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

We visited AMC furniture- Sunday 6th…

We visited AMC furniture- Sunday 6th literally picked & paid for our sofa within 20 mins of being there. It was delivered Wednesday 9th.
Staff were amazing, so friendly.
Delivery was sooo fast. Was updated about sofa via email from leaving the shop to when it was delivered.
Delivery guys was so lovely, tidy and carful.
Our sofa was included with free delivery and assembly.
The whole thing was smooth
Amazing service.
I’m so happy with my sofa

September 9, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Jo,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

From start to finish I can’t recommend…

From start to finish I can’t recommend this company enough.The showroom staff were so nice,really helpful and knowledgeable but there’s no pressure or hassle. Buying was simple and no one pushing you to take out extra services or extended warranty.
Delivery was free and could have been done in 3 days but we needed a bit longer so had an extra week. The delivery guys were honestly the best we’ve ever had, keeping us informed every step of the way. They were so polite and efficient,negotiating doorways and furniture with ease and also taking all the packaging away with them.
They have a great choice of sofas and all other furniture,we’ll definitely be back next time we need anything new.

September 9, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Susan,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Amazing sofa and Amazing staff

We visited the store, travelling all the way from Northamptonshire and even staying over a night - to ensure our Autistic daughter was happy with the look and feel of the Ellen sofa. When we entered the store, we were shown the sofa by Emma. She was very welcoming, helpful and gave us time and space to make our decision. Her interaction with our daughter made her feel very comfortable. We decided on ordering the Ellen sofa in Cream and were able to place the order a week later. Due to the fact our new home keys were being given then. The delivery was made promptly after and the sofa is so well built, the reclining function and adjustable headrests all work perfectly. The added bonus of having a sound bar speakers built in is good too. We have this sofa in our open plan kitchen lounge area. AMC have been great and a special mention needs to go to Emma! She is a credit to your store and went over and beyond to ensure we were happy before ordering.

August 8, 2026
Unprompted review
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture! We will certainly pass your kind words on to Emma, I'm sure she will be over the moon to hear them!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Great company

Great company. Delivery was quick and I told them I couldn't have it before a certain date and they accommodated this. The mechanism was faulty and they didn't hesitate to send a new part straight away. Sofa is fully functioning and is of good quality. Can't recommend them enough. Thank you

September 4, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Zoe,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Good quality and value for money

Easy to order, quick delivery within 10 days, good quality and good value for money. Will be shopping here again! 👍🏻😊

September 8, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Mrs Harvey,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Brilliant on all aspects

Brilliant on all aspects

August 1, 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Sally,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Fantastic experience

After challenging times recently with other sofa companies I visited AMC following an ad pop up on social media. April was the member of staff who helped me and went above and beyond to help with what I needed. I originally ordered one sofa set but later realised it was too big for my house, after revisiting the store April again was really helpful and went out of her way to cancel our existing order and locate another suitable one for us. This was a large sofa and she and Rob were really helpful & reassuring working with the couriers to ensure these could be suitably delivered in to my house- including follow up phones calls to me. Sofas were delivered within 3 days & I love my new sofas, really great quality, stunning and so comfy. I purchased the Eve 3 seater in grey. Will definitely be back again as they sell lots of different items

September 4, 2026
Unprompted review
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Helen,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture! We will certainly pass your Kind words on to April who will be delighted to hear them!
Kind Regards,
The AMC Team

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