Amekana Reviews 

223
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning appearance and high quality of the dresses, often feeling confident and beautiful. Many highlight the exceptional customer service for its responsiveness and helpfulness. People also frequently report fast and efficient delivery, with orders arriving on time or even early, leading many to recommend and repeatedly purchase. However, some customers also noted that the product received did not match descriptions or was of low quality, citing poor fit or cheap material. A few other people also felt that customer service was not always helpful, experiencing issues with refunds for unreceived items or dresses that did not meet expectations. Additionally, some reviewers highlighted confusion regarding 'ready to ship' versus 'made to order' items, which sometimes led to longer wait times.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight and satisfaction with their... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality of dresses,... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction and their intent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as kind, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was extremely easy but I didn’t realize my order wasn’t a ready to ship order. However they were ready to accommodate me by me choosing another dress that was available. I’m so happy that I d... See more

Rated 5 out of 5 stars

First thing delivery was on point as mentioned secondly you absolutely feel like a queen wearing this dress I feel any of these dress at this point ! It’s a never stop looking moment when I wear this... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I absolutely **love** my birthday dress! First, let’s start with the customer service — phenomenal. I reached out to confirm whether my dress would arrive in time for my birthday, and t... See more

Rated 5 out of 5 stars

They have great service and great quality dresses.I was very scared thinking my dress wouldn’t come in time at which they assured it would I almost even disputed the order and my dress came and it wa... See more


Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store

Written by the company

Amekana is a highly trusted, Stylish, Sexy, and Chic online boutique, which is a standout in the online fashion retail community. Amekana is located in Dallas,Texas. Our goal is to help you look like a million bucks without spending a million dollars. We meet that goal every single day by providing amazingly sexy, stunningly beautiful celebrity inspired fashion styles for women of all shapes and sizes. The apparel we offer is high-quality, stylish, fashionable, and affordable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(223)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The dress was everything

The dress was everything. The communication was very professional and fast. It was ready to ship dressed, and I got it just in time for the masquerade ball.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Birthday bodysuit …

I purchased a bodysuit for my birthday and it looked amazing. I was initially skeptical but it came out well. It did have a little shedding & I wished it fit a little more snug but at least it wasn’t too tight. Arrived on time because I ordered from the “ready to ship” section.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is amazing &…

The customer service is amazing & responsive. I was nervous because I ordered the dress on another website & the experience was terrible. Amekana literally saved my photoshoot 😂 make sure the item you are purchasing is READY TO SHIP, my dress came within 3 days after it was shipped and the quality was great, dress was beautiful, will definitely order again. IG @x__beautyyrush

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

They have very good communication

They have very good communication, when I had a question they were quick to respond and find a solution. The dress is beautiful and looks exactly like the picture will definitely be buying from this company again.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The dress is well made

The dress is well made , fit beautifully i felt like a princess. I recieved complimants all night long. Thank you for making my birthday perfect.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

I'm so late doing this review but OMG

I'm so late doing this review but OMG! I purchased the floral print dress from Amekana as my birthday dress while vacationing in Miami and my dress was absolutely stunning!!! I loved it so beautiful and made with such amazing quality! I wish I could give 10 ⭐️. I know that dress is a one time wearer but I sure hope some kind of event presents so I can wear it again!

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

High prices and low quality

I ordered a dress for my birthday, and while Google indicated I would receive it in a few days, the confirmation stated it wouldn’t arrive for about a month. I immediately contacted the company to cancel my order, but I was informed that cancellation was not possible as the dress had already entered production, despite my reaching out the same day. They offered me a different dress that was ready to ship, which I accepted.

Unfortunately, when I received this second dress, the quality was very poor. Rhinestones were falling off, and I couldn’t even try it on because the glue used for the rhinestones jammed the zipper. After providing photos of the issue, they offered an exchange. I returned the dress for yet another one, only to receive a final dress that looked like it was made by a child. It consisted of rhinestones glued onto mesh material with feathers haphazardly added.

While some customers may have better experiences, I would caution others against ordering from this company. The prices are high, and the lack of a refund policy is concerning.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my dress 3 weeks ago and…

I ordered my dress 3 weeks ago and still have not received my order. They told me because it’s not a “ready to ship” item I have to wait 30 days for it to be shipped. How was I suppose to know that, scammers!!! I tried to cancel and they refuse to comply. I have to dispute it through my bank. I will never order for this scamming place again!

It was unclear!!! I should not have to go on a scavenger hunt for things like this. Especially when the order stated that it will ship in 3-5 business days.

June 25, 2025
Unprompted review
Amekana logo

Reply from Amekana

Thank you for your feedback. We’re sorry to hear about your frustration, but we’d like to clarify that the dress you ordered is a made-to-order item, which clearly states a production timeline of 20–30 business days before shipping. This information is displayed on the product page and in our shipping policy.

We always encourage customers to review shipping policies before placing an order with any company to avoid misunderstandings. Since your item was already in production, cancellations are not possible per our policy. We hope this provides a better understanding, and we wish you all the best moving forward.

— Team Amekana

Rated 1 out of 5 stars

Worst company ever they are scammers…

Worst company ever they are scammers and they don’t have most items that they advertise I just had to dispute their purchase with my bank because they refused to cancel my order after I was supposed to get it shipped within 2 days they claim they have to make the item so I won’t get it until one month and they refuse to give me my money or cancel the order . But thank God I have a good bank so I got my money ….but don’t do business with these scammers I will also be leaving a review on the bbb website …also they are lying that I did not pick a ready to ship item it was in the ready to ship tab this company is a scam don’t order from them they show items online that they don’t have

June 22, 2025
Unprompted review
Amekana logo

Reply from Amekana

Thank you for your feedback. We’re sorry to hear about your frustration, but we’d like to clarify that the dress you ordered is a made-to-order item, which clearly states a production timeline of 20–30 business days before shipping. This information is displayed on the product page and in our shipping policy.

We always encourage customers to review shipping policies before placing an order with any company to avoid misunderstandings. Since your item was already in production, cancellations are not possible per our policy. We hope this provides a better understanding, and we wish you all the best moving forward.

— Team Amekana

Rated 1 out of 5 stars

Pls stay away from this Amekana…

Pls stay away from this Amekana Boutique. They sent a wrong and smaller size than I ordered knowing fully well that it will cost u money to send it back. On top of that they will charge u to restock it. Overpriced dress with low quality. Not to mention that it takes forever to receive ur order.

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend this company and…

I do not recommend this company and would not recommend this company! Upon trying to order my daughter a prom dress the customer service rep and myself went back and forth via text about the order until I asked her a very important question which was, “would the dress come over night if I paid extra?” Well, the rep knew that it wouldn’t but didn’t answer that question via email letting me assume the dress would come next day as she mentioned if the dress was ordered that Thursday it would arrive Friday. So we ordered due to the conversation before paying the additional $55 over night fee a second time on an already $500+ dress. After a lengthy conversation via email, I was told I would get a return back in its original form once the dress was received in its original form. Well I never opened the box and took a video receiving the box and sending it back which was also attached to an email. Amekana got the unopened merchandise/dress and have not returned emails. Their instagram rep says she can’t do anything but relay messages. I have screenshots of it all including emails stating it all. This was and has been a headache with dealing with this company but litigation here we come. Telling me anything just to get a sale and dress back is unacceptable and unprofessional.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

The best dress I have ever purchased…

The best dress I have ever purchased and the shipping was fast and right on time

April 25, 2025
Unprompted review
Amekana logo

Reply from Amekana

So happy to hear that, Alexa! We can’t wait to dress you again for your next special moment

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look