Ameliajewelryco Reviews 

266
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were let down by their experience overall. Customers consistently found the products to be of poor quality, often described as cheap plastic or fake, and not matching advertised images. Many felt the website's descriptions and visuals were misleading, causing disappointment upon receiving items that looked nothing like what was presented. Reviewers frequently encountered issues with orders, including long delivery times or items not arriving, and some received incorrect products. Customers also reported significant difficulties obtaining refunds, often offered partial amounts or facing complicated return processes and unresponsiveness. Many noted discrepancies between the advertised location and the apparent origin of the business and products.

What people talk about most

Product

Customers had negative experiences with product, frequently describing the jewelry as "junk" and not as... See more

Quality

Reviewers express widespread disappointment with the quality of the jewelry, often describing it as "junk" or... See more

Order

Users describe negative interactions with order, with many reporting not receiving their ordered items or... See more

Website

Clients share negative opinions on the website, with many expressing significant dissatisfaction regarding... See more

Refund

People report negative experiences with refund, often struggling to receive their money back even when items... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is a huge scam. The earrings are cheap plastic rubbish when they finally arrive, nothing like the picture or ‘vintage stone’ description. You can’t feasibly return them to China, the cos... See more

Rated 1 out of 5 stars

Scam. No free shipping as advertised. Alot of promotional ads...no resolve for request money for shipping be refunded. No tracking # after multiple request. No package. Calling bank to cancel payment... See more

Rated 1 out of 5 stars

This is a total scam. Please be very careful. All the product images are misleading, the jewelery is cheap metal and plastic pearls not even worth a few cents, lucky packet cheap stuff. They and... See more

Rated 1 out of 5 stars

The jewelry ordered arrived in a taped up plastic bag which upon opening revealed two broken earings that looked nothing like the quality of the ones advertised. I have complained to the company but h... See more


1.2

Bad

TrustScore 1 out of 5

266 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(266)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not receive what I ordered

Did not receive what I ordered. I received 2 cheap pairs of earring that looked nothing like the photo. Fighting with these people to send a label and refund me. They keep beating around the bush. Do not buy from this place. I’m reporting them to my credit card for scamming me.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Ordered 2 pairs of earrings . Only one pair turned up .
Emailed them and was told that they were happy that 2 pairs were sent!
Waste of my time and certainly waste of money.very cheap quality
Clearly not someone closing their business!

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM suspected Facebook add indicates a small…

SCAM Facebook add indicates a small business deciding to close down and reducing stock - over £60 spent evri advised delivered in a bin ( not our bin) customer services for Amelia is french, company selling in China and do nothing to help no phone number feels DODGY

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Sent me wrong item. They won't send correct item or give me a refund and now will not respond to emails. All they do is send me back my emails I send to them with no reply like it's a joke. Total scammers!

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy scam

I would not even give them a 1 but was the only way I could leave a review,it’s absolutely a disgusting site,says it’s closing down ,clearly this is not true,the items are absolutely cheap and nasty,avoid at all cost,will not reply to messages sent,and is a total scam

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

This jewelry is so cheap I just threw…

This jewelry is so cheap I just threw it in the trash. Lesson learned. This is Chinese stuff that once again I thought was American. I normally review anything i buy on line but didn’t this one for some reason. Please don’t waste your money. It is TRASH

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam????

These pieces look very similar to or exactly the same as those being sold for less than $7 on Temu. I could not find anywhere on the site what type of metal is being used to make them.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Noone replies. I ordered 4 items in Dec only 3 came and they have not refunded me the money. Jewellery looks great in pictures. Overpriced for no reason

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered my rings early December and was told I would also receive a mystery gift.
I sent off 2 emails the 1st they said it's 15 working days the 2nd they never replied. Today 6 weeks later they came no mystery gift probably better off not receiving absolute total rubbish.
I paid $58 Australian I could have got better quality from Temu than them.
Don't waste your time or money buying from this company scammers.
I only gave 1 star so I could leave a review otherwise I would have left nothing

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Joke

Initially saw the advert on Facebook and viewed jewellery which looked well made and the advert showing this woman about to close her jewellery business. Bought mandala earrings which looked very nice however when they arrived they were very cheap looking. Considering they were advertised at £19.99 reduced from £80.00 approx they were not even made of hallmarked silver more plastic type I would not have paid £9.99 for them. As for trying to return have had no help from Sofia at their customer service who just keeps giving me another reference number. Now contacted PayPal who advise me to keep in touch with company as much as possible although they seem to be aware of this lot as per one of the previous reviews. Avoid this company at all costs.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Warning Warning Do not purchase

Warning Warning Do not purchase. This jewelry is
cheaper than cheap. It is rot gut.
The pictures are deceiving. There is no way it was
hand made. It is so bad you will not believe how bad.
YOU HAVE BEEN WARNED. DO NOT NOT NOT NOT
NOT BUY.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute inferior rubbish DO NOT ORDER COMES FROM CHINA

Absolute inferior rubbish . Advertised as a closing down sale with a picture of an older lady making jewellery. Comes from China and payment taken by Diana Brand which is a woman’s clothing company . They offered 10% then 20% discount to keep the goods but I have taken up with my credit card company as I feel the goods were sold fraudulently.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM, FAKE ITEMS,NOTHING IS REAL

I HAD EXTRA MONEY FOR CHRISTMAS AND SPENT OVER $100. 6 WEEKS LATER THIS PACKAGE ARRIVED AND THE JEWELRY IS LIKE GUMBALL WINNINGS, FAKE AND CHEAP.
I asked for a refund and they offered 10% discount. I asked for an address and they refuse to answer the EMAIL... Do Not Waste Your Money

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

wish I'd read these reviews before buying

Lesson learnt with future facebook advertisements. I now face the same issues as others have posted. In my case all the earrings arrived with faulty clasps that would not close (one didn't even open!) or were loose. And one earring never even arrived! Given this I'd expect a pre-paid returns label to process the return and issue a full refund, but I just get automated responses saying 'sorry to hear that they are not to your liking' and then they instruct me to return the items by recorded post and that they won't cover the cost of this - so clearly it's just a bot as it does not acknowlege the issue of fault nor that an item was missing, which is clear theft. As I pay through paypal, I am going through them to get this rectified and get my full refund. On their website on their refunds policy page they clearly state they will provide customers with a return label and nowhere does it say that the cost of this falls onto the customer. I also agree that the quality of their earrings are cheap looking, very clunky and just tacky. Additionally on their delivery policy they give up to 14 days for delivery. I received my order after 1 month and when I tracked it they kept pushing back the delivery date. False and misleading advertising through and through. They have defintely lost my confidence and custom in ever buying from them again, nor would I recommend them to others. They need to be flagged for their misleading advertising and poor customer service and care. Avoid them at all costs.

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

I sent for a pair of earrings from this…

I sent for a pair of earrings from this company just before Christmas when they arrived I was really pleased with them , and so I ordered another pair, they looked like something out of a christmas cracker I complained they offered me a 10% discount I refused they then offered me a 20% discount which I accepted as it was going to cost so much in postage to return them since then I've heard nothing from them . It's a big scam the ad claims the jewellery is made in the UK when it in fact is made in China. They are still touting for business. Disgraceful.9/1/2025

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Poor value goods

I ordered a ring costing £30, saying it was reduced from over £100. The ring is cheap and the photo of it not representative of it. I'm struggling to access a refund from the company, and can see from other reviews that it's extremely unlikely to happen. The photo of 'Amelia' working with some jewellery is clearly a misrepresentation as the same person appears in an advert for clothing as 'Olivia'.

January 15, 2025
Unprompted review

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