America First Healthcare Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for providing exceptional customer service, noting that agents are incredibly patient, kind, and knowledgeable when guiding them through various healthcare options. Consumers emphasize that the team communicates clearly, ensuring that individuals fully understand their policies while successfully helping them discover affordable coverage that perfectly fits their specific family needs. Some reviewers were not happy with initial sales approaches and felt skeptical at first about dealing with representatives before ultimately receiving helpful and professional assistance. A few people also mentioned initial concerns regarding high costs before discovering that the available plans aligned well with their personal budget requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as knowledgeable, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that agents are patient, attentive, and... See more

Service

Reviewers mention positive feedback about service, noting that agents make finding health insurance virtually... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and affordable... See more

User experience

Consumers find user experience to be positive, highlighting how helpful and patient the support agents are.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new... See more

Company replied

Rated 5 out of 5 stars

Omid is amazing! I first reached out probably over a year ago, then flaked on Omid when he tried contacting me. But, every month or so I’d get a text from him to see if I was still interested. I procr... See more

Company replied

Rated 5 out of 5 stars

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See more

Company replied

Rated 5 out of 5 stars

Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our fam... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

America First Healthcare is a private insurance agency that helps freedom-loving Americans protect their American Dream. People choose America First Healthcare because we have shared values, better coverage and better rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(759)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fermin was amazing and made the whole…

Fermin was amazing and made the whole process so easy.

August 12, 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs. We'll be sure to share your kind words with Fermin!

Rated 5 out of 5 stars

I had a great experience with a health…

I had a great experience with a health insurance for the first time, Alan Menendez contacted me and offered all the help, answered all my questions and was able to find the perfect plan for my family and I, and amazing price as well.. I am very happy with the decision to choose this company.

August 1, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Julia. We'll be sure to share your kind words with Alan!

Rated 5 out of 5 stars

Alan Menendez made getting insurance so…

Alan Menendez made getting insurance so easy. He found a great plan that worked for my family!

July 21, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Tatum. We'll be sure to share your kind words with Alan!

Rated 5 out of 5 stars

Had a great experience with Davide and…

Had a great experience with Davide and Jacob. Very knowledgeable and professional. Helped me save over $650 dollars a month with much better coverage. Could not be happier.

August 10, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Clara. We'll be sure to share your kind words with Rian Davide and Jacob!

Rated 5 out of 5 stars

Amazing experience

Had great help from Daniel Hernandez. He made the experience easy and effortless. He was helpful with any questions or concerns I had.

August 11, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Anthony. We'll be sure to share your kind words with Daniel!

Rated 5 out of 5 stars

We are so grateful!

Justin Martinez made the process seamless from start to finish! He answered all of our questions, explained our options thoroughly, and always made our concerns feel validated. He found us a customized insurance plan based on our specific family needs. We are saving a significant amount of money each month because of this. We are extremely grateful! We highly recommend America First Healthcare as a whole, and Justin Martinez as your agent.

August 11, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Silvana. We'll be sure to share your kind words with Justin!

Rated 5 out of 5 stars

Jack Mudd is the best!!

Jack Mudd was incredibly kind and helpful. Made the whole process so easy to understand and was such a joy to work with. 100% recommend to anyone looking for insurance and make sure to ask for Jack. He’s the best!!

August 11, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Blake. We'll be sure to share your kind words with Jack!

Rated 5 out of 5 stars

10/10- highly recommend

Omid helped make this an amazing experience. I found myself in need of coverage for my teen due to my employer charging a ridiculous amount to add him to my plan. Omid walked me through options, was professional, knowledgeable and very patient and helped me find the perfect plan for my teen at with an excellent premium! Thank you so much!
Don’t overthink it, just make the call. You’ll be so happy that you did!

August 10, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Belen. We'll be sure to share your kind words with Omid!

Rated 5 out of 5 stars

I couldn’t have asked for a better…

I couldn’t have asked for a better experience! From the very beginning, Iman was professional, patient, knowledgeable, and genuinely listened to what I needed. He took the time to explain my options clearly and helped me find a health insurance plan that not only meets my needs but also works within my budget.

What I appreciated most was that I never felt pressured or like I was being given a sales pitch. He wasn’t pushy or overwhelming at all, which can sometimes happen with insurance calls. Instead, the entire process was smooth, comfortable, and surprisingly easy.

By the end of our conversation, I felt confident that I understood the plan I was choosing and that I was making the right decision for myself. That kind of customer service makes such a difference.

I literally could not have asked for a better person to help me through this process. Professional, informative, personable, and truly helpful from start to finish. I would absolutely recommend Iman Selahi to anyone looking for help finding the right health insurance plan!

August 10, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Jacinta. We'll be sure to share your kind words with Iman!

Rated 5 out of 5 stars

Krystal went above and beyond to build…

Krystal went above and beyond to build a plan that meet my needs and shrinking budget, now that I'm on social security. Thank you Krystal you saved me money and made a difference in my life.

August 10, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Theresa. We'll be sure to share your kind words with Krystal!

Rated 5 out of 5 stars

I got a very quick response to my…

I got a very quick response to my request. Krystal Krause was the rep who contacted me. She was very thorough and presented me with more than one option so i could choose the best plan for my budget. She was very empathic and it was a very “non pressure” experience. Thank you so much for helping me with my insurance needs!

August 3, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Renaye. We'll be sure to share your kind words with Krystal!

Rated 5 out of 5 stars

HUGE shout out to Paulo Pacheco!

HUGE shout out to Paulo Pacheco!! I was very impressed by his customer service and his dedication to helping me during my journey. Answered all my questions even gave me options I didn’t know were available for a really good price.

July 25, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Za'mon. We'll be sure to share your kind words with Paulo!

Rated 5 out of 5 stars

This place is legit!

This place is legit. I love that I have an agent I can always reach if I have a question. Everything has been straight forward and I truly appreciate CALEB TORRES for all his help. Keep up the awesome customer service!

July 20, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Sarah. We'll be sure to share your kind words with Caleb!

Rated 5 out of 5 stars

Michael was very well informed in his…

Michael was very well informed in his material. He did a great job explaining my options to me and answering all of my questions.

August 8, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Angel. We'll be sure to share your kind words with Michael!

Rated 5 out of 5 stars

Brandon Ramirez is our new agent

Brandon Ramirez is our new agent, he did an excellent job of finding just the right fit for our insurance needs. He was very detailed and professional in explaining everything. We are very satisfied with Brandon and our new coverage.

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Robert. We'll be sure to share your kind words with Brandon!

Rated 5 out of 5 stars

Jared Krause answered all my questions…

Jared Krause answered all my questions and concerns. He was able to fit my needs into the budget I needed. I am very happy with him.

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Claudia. We'll be sure to share your kind words with Jared!

Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company during my family’s search for health coverage. Declan Meehan made the entire process comfortable and stress free! His knowledge of the available coverage/options was reassuring and his flexibility in dealing with our schedules was extremely helpful. It was obvious that he enjoys the opportunity to help families like mine. I will not hesitate to highly recommend him to anyone in the need of health coverage.

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Adam. We'll be sure to share your kind words with Declan!

Rated 5 out of 5 stars

My Agent knows his products.

Ismael was amazing at putting my mind at ease about my choice for Healthcare. He assured me my coverage was would handle my medical needs. I haven’t had Healthcare for over 2yrs and had fallen sick with a big hospital stay that resulted in medical bills well over $100,000.00 I now have coverage should sickness hit again. He knew exactly the coverage that would work best for me and was very knowledgeable in the details of the Insurance Plan he suggested. He as well learned I need vision care and suggested for a low cost that I add that and let the coverage work for me for my eye needs. He’s very personable and told me he’s here for the long haul. He says he will be here should I have questions or concerns that he comes with the package. I look forward to working with him and I’m so glad I have him helping me along the way. I am happy with my decision and Ismael was amazing me every step of the way.

July 14, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Joanie. We'll be sure to share your kind words with Ishmael!

Rated 5 out of 5 stars

Jasmine made one of these least fun…

Jasmine made one of these least fun experiences (shopping for insurance) quick and pleasurable! Thanks so much!

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Alyssa. We'll be sure to share your kind words with Jasmine!

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, helpful, found something in my budget that fit my needs. Justin Martinez made it work for me.

August 6, 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Erin. We'll be sure to share your kind words with Justin. Thank you for choosing America First Healthcare!

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